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Daily Management helps track today — but it’s not enough. Discover why top manufacturers are turning to Integrated Work Systems to drive continuous improvement.

Walk into any modern manufacturing facility and you’ll likely see some form of Daily Management in action — shift handovers taking place, whiteboards filled with KPIs, supervisors tracking downtime or productivity issues. For many factories, this is the heartbeat of frontline operations. And rightly so — Daily Management plays a critical role in keeping teams aligned and performance on track.

But here’s the thing: Daily Management is not enough.

thinking beyond daily management - iws strategy

More and more manufacturers are realizing that simply tracking what happened today — and reacting to it — doesn’t drive long-term improvement. It doesn’t prevent breakdowns. It doesn’t fix the root cause of recurring quality issues. And it certainly doesn’t help build a digitally enabled, agile, and resilient operation.

If you’re searching for a Daily Management System or software tool to better manage frontline tasks, that’s a great first step. But don’t stop there. Because the real value lies in thinking bigger — in building an Integrated Work System (IWS) that brings all the moving parts of your frontline operations together.

Let’s unpack why.

The Daily Management Trap

At its core, Daily Management helps answer the question: “How are we doing today?”

It gives your team structure — a cadence of check-ins, dashboards, and updates. But the more you rely on it as your primary tool, the more you risk getting stuck in a reactive loop:

  • Downtime occurred? Log it and move on.
  • A defect showed up again? Note it and check the box.
  • A shift fell short of the target? Talk about it and try again tomorrow.

The result? Problems keep resurfacing. Equipment ages faster than it should. Tribal knowledge stays in workers’ heads. And improvement efforts feel like a game of whack-a-mole.

Daily Management shines a light on the symptoms — but an Integrated Work System tackles the root causes.

The Bigger Picture: What’s Missing?

What separates top-performing factories from the rest isn’t just how well they manage today — it’s how they build systems to improve tomorrow.

As highlighted by Ernst & Young, in collaboration with Procter & Gamble, leading manufacturers are moving beyond reactive daily routines and embracing integrated digital systems that connect operations, empower frontline teams, and enable continuous improvement across all use cases that are critical to frontline operations.

augmentir connected worker platform – digital frontline operating system for iws

Here are just a few critical areas that often extend beyond traditional daily management:

  • Issue Management: Logging problems is easy. Solving them — through root cause analysis, countermeasures, and tracking — requires structure.
  • Autonomous Maintenance: Operators should be empowered to care for their equipment, not just report when it fails.
  • CILs (Cleaning, Inspection, Lubrication): These are the fundamentals of machine reliability — yet many teams lack standard routines.
  • Changeovers: Transitioning between products or shifts introduces variability. Standardizing this is key to minimizing downtime.
  • Centerline Management: Decrease product and procedure inconsistencies by optimizing machine effectiveness.
  • Breakdown Elimination: Recurring failures don’t go away by chance. They go away when someone owns them — and has the tools to eliminate them.
  • Manufacturing Collaboration: Improvements aren’t made in isolation. Visibility, communication, and shared accountability are critical.
  • 5S Audits and Layered Process Audits: Safety and quality audits should be woven into the flow of work — not tacked on as separate compliance exercises.

Individually, these areas may seem like “extra” layers. But together, they form the foundation of an Integrated Work System.

From Managing the Day to Managing the Work

An Integrated Work System doesn’t just organize tasks — it connects the work, the people, and the insights needed to operate at a higher level.

Instead of fragmented tools and outdated spreadsheets, IWS brings everything into one unified approach — so your team can:

  • Identify issues in real-time
  • Standardize best practices
  • Eliminate variability and waste
  • Collaborate across shifts and functions
  • Improve continuously — not just reactively

It’s a shift from firefighting to problem-solving. From knowing what happened to knowing why it happened — and preventing it from happening again.

Technology That Supports the Shift

Of course, none of this is possible with whiteboards and paper checklists. Manufacturers need modern tools that support the reality of the factory floor — and help bring Integrated Work Systems to life.

That’s where connected worker technology comes in.

integrated work system iws total productive maintenance

Platforms like Augmentir give manufacturers the digital foundation they need to:

  • Turn SOPs, audits, and maintenance routines into smart digital workflows
  • Capture real-time data from the frontline without adding admin overhead
  • Personalize guidance and support for each worker based on skill level and performance
  • Analyze trends and surface insights using AI — so you can focus improvement where it matters most

Augmentir helps you go beyond daily visibility. It helps you build a connected, data-driven, and continuously improving frontline operation.

Think Bigger Than Daily

Yes, you need a system to manage the day — but you also need a system to manage improvement.

A Daily Management System may be the entry point, but don’t let it be the end goal. Start thinking holistically about your operations. Ask the hard questions. Look at the gaps between your teams. Audit the processes that break down too often. And most importantly, give your workers the tools they need to contribute — not just comply.

The future of manufacturing isn’t just about managing tasks. It’s about connecting work, people, and performance.

That’s the promise of an Integrated Work System.

That’s where real transformation begins.

And with solutions like Augmentir, it’s never been more achievable.

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Supercharge your IWS strategy with Augmentir’s AI-powered platform. Digitize work, upskill workers, and drive continuous improvement in manufacturing.

An Integrated Work System (IWS) strategy is essential for driving continuous improvement and achieving world-class manufacturing performance. Originally developed by Procter & Gamble (P&G), IWS is a comprehensive approach to optimizing operations by aligning people, processes, technology, and culture. It focuses on improving manufacturing reliability, reducing costs, and increasing productivity through standardization, capability building, and a relentless focus on continuous improvement.

iws strategy with augmentir

But even the best-designed IWS strategies can fall short without the right tools to support execution and sustain momentum. That’s where Augmentir comes in.

Augmentir is an AI-powered connected worker platform that supercharges your IWS strategy by digitizing, guiding, and optimizing frontline operations. From standard work execution and skills development to real-time performance insights, Augmentir enhances every IWS pillar — making your system smarter, more agile, and more effective.

Digitize and Standardize Work Processes

At the heart of IWS is a commitment to standardized work — clearly defined, repeatable processes that reduce variation and waste. Augmentir makes it easy to digitize and deploy standardized work instructions across your organization. With intuitive, no-code tools, you can rapidly create digital workflows that are accessible on any device, ensuring consistency and adherence to best practices.

integrated work system iws total productive maintenance

Digitize Total Productive Maintenance and Asset Management with Augmentir

But Augmentir goes a step further. It doesn’t just digitize your SOPs — it continuously improves them. Through built-in AI, Augmentir identifies where processes break down, which steps cause the most errors, and how top performers complete tasks more efficiently. This gives you a data-driven foundation for refining your standards and driving continuous improvement.

Empower and Upskill Frontline Workers

A successful IWS strategy empowers every employee to contribute to performance gains. Augmentir’s connected worker platform personalizes the work experience for each operator. Whether it’s delivering real-time guidance based on current skill level or surfacing just-in-time training content, Augmentir helps close skill gaps and build workforce capability on the job.

using ai to improve manufacturing training

With Augmentir’s integrated skills management system, you get a live view of workforce readiness across your lines, shifts, and sites. You can align training investments with actual performance needs, monitor certification status, and track progress against capability-building goals — all within the same platform.

Enhance Autonomous Maintenance and Problem Solving

Autonomous maintenance is a key component of IWS, empowering operators to identify and resolve issues at the source. Augmentir supports these initiatives by guiding workers through inspection, lubrication, and minor maintenance tasks with step-by-step digital instructions. Workers can capture and report issues on the spot, while supervisors gain visibility into completion rates and problem trends.

What’s more, Augmentir facilitates structured problem solving by giving teams the tools to document root causes, track countermeasures, and share lessons learned — all within the context of day-to-day operations.

Streamlined Daily Management and Shift Handovers

Augmentir supports a company’s Integrated Work System (IWS) strategy by enhancing key elements of frontline operations such as daily management, direction setting, and shift handovers. By digitizing and standardizing these workflows, Augmentir ensures that critical information is captured, shared, and acted upon consistently across teams and shifts. This not only drives operational discipline but also aligns frontline activity with strategic objectives.

lean daily management system

Daily direction setting becomes significantly more effective with Augmentir’s digital tools. Supervisors can rapidly communicate goals, identify production variances, and prioritize actions using real-time data from the shop floor. Augmentir’s connected worker platform ensures that frontline teams are equipped with clear, up-to-date instructions that reflect current conditions, reducing downtime and enabling more agile responses to issues.

Additionally, Augmentir streamlines shift handovers by providing a structured, digital record of shift activities, issues, and resolutions. This eliminates the information gaps and miscommunications that often occur during manual handovers, ensuring continuity and faster problem resolution.

shift handover report - golden hour in manufacturing

By integrating seamlessly into IWS frameworks, Augmentir empowers companies to build a more proactive, data-driven, and aligned frontline workforce.

Unlock Continuous Improvement with Data and AI

IWS relies on data to drive informed decision-making and continuous improvement. Augmentir captures rich, real-time data from every task completed by your frontline teams. Its AI engine then analyzes this data to uncover hidden inefficiencies, suggest targeted improvements, and recommend actions that directly impact OEE and operational KPIs.

Instead of relying on assumptions or static audits, Augmentir enables a dynamic, data-driven improvement loop — where insights are generated in real time, and decisions are based on actual shop floor behavior.

A Foundation for Sustainable Operational Excellence

An IWS strategy is not a one-time project — it’s a long-term commitment to operational excellence. Augmentir helps sustain that journey by aligning your people, processes, and technology through a single, AI-driven platform. By providing data visibility, enabling a culture of ownership, and continuously optimizing workflows, Augmentir ensures that your IWS system doesn’t just run — it evolves.

Start Building a Smarter IWS with Augmentir

Whether you’re just beginning your IWS journey or looking to accelerate existing initiatives, Augmentir gives you the digital backbone you need. From standard work and skills development to continuous improvement and performance tracking, Augmentir is purpose-built to support and scale IWS strategies in modern manufacturing environments.

Augmentir supports your IWS strategy by acting as a single pane of glass for your frontline operations. With Augmentir, you can digitize, manage, and optimize all aspects of your frontline operation:

  • Daily Direction Setting (DDS)
  • Daily Management System (DMS)
  • Centerline Management
  • Clean, Inspect, Lubricate processes
  • Defect Management
  • Breakdown Elimination
  • Changeover Management
  • Shift Handover
  • 5S and Layered Process Audits
  • Quality Management on the Shop Floor
  • Safety
  • Maintenance

augmentir connected worker platform – digital frontline operating system for iws

Let Augmentir be your partner in transforming how work gets done — and in unlocking the full potential of your IWS strategy.

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Explore top use cases for generative AI in manufacturing, how GenAI copilots and digital assistants work, and benefits for frontline workers.

Generative AI in manufacturing refers to the application of generative models and artificial intelligence techniques to optimize and enhance various aspects of the manufacturing process.

While traditional AI focuses on data analysis, pattern recognition, and decision-making, generative AI creates new content and synthetic data, enabling innovative solutions. This involves using AI algorithms to generate new product designs, optimize production workflows, predict maintenance needs, and improve production efficiency within frontline operations.

generative ai in manufacturing

According to McKinsey, nearly 75% of generative AI’s major value lies in use cases across four areas: manufacturing, customer operations, marketing and sales, and supply chain management. Manufacturers are uniquely situated to benefit from generative AI and it is already a transformative force for some. Generative AI is driving innovation and efficiency across the manufacturing sector, enabling advanced digital solutions and competitive advantages. A recent Deloitte study found that 79% of organizations expect generative AI to transform their operations within three years, and 56% of them are already using generative AI solutions to improve efficiency and productivity.

Manufacturing is rapidly evolving and by integrating cutting-edge technologies like Generative AI, manufacturers can better support, augment, and enhance their frontline workforces with improved decision-making, collaboration, and data insights. Gen AI is being adopted as a modern alternative to traditional methods, surpassing manual inspections and basic automation to deliver greater operational improvements.

Join us below as we dive into generative AI in manufacturing exploring how it works, the benefits and risks, and some of the top use cases that generative AI, specifically generative ai digital assistants, can provide for manufacturing operations:

What is Generative AI in Manufacturing

Generative AI refers to artificial intelligence systems designed to create new content, such as text, images, or music, by learning patterns from existing data. In manufacturing, this includes the ability to generate new product designs and create synthetic data, such as realistic images, videos, or text, to support manufacturing innovation and AI training. The use of Large Language Models (LLMs) and Natural Language Processing (NLP) enables these systems to analyze vast amounts of data, leveraging advanced algorithms and machine learning algorithms to improve prediction accuracy and operational efficiency, simulate different scenarios, and generate innovative solutions that can impact a wide range of manufacturing processes.

generative ai in manufacturing with LLMs and NLP

Large Language Models

Large Language Models (LLMs) are a type of generative artificial intelligence model that have been trained on a large volume – sometimes referred to as a corpus – of text data. They are capable of understanding and generating human-like text and have been used in a wide range of applications, including natural language processing, machine translation, and text generation.

In manufacturing, generative AI solutions should leverage proprietary fit-for-purpose, pre-trained LLMs, coupled with robust security and permissions.  Industrial LLMs use operational data, training and workforce management data, connected worker and engineering data, as well as information from enterprise systems. LLMs can also enhance document search by efficiently finding, extracting, and summarizing information from technical manuals, reports, and operational records.

Natural Language Processing

Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on the interaction between computers and humans using natural language. It involves the development of algorithms and models that enable computers to understand, interpret, and respond to human language in a way that is both meaningful and useful.

For generative AI, NLP is a key technology that enables the assistants to understand and generate human-like text, providing seamless conversational user experiences and valuable assistance to frontline workers, engineers, and managers in manufacturing and industrial settings.

NLPs allow the AI to process and interpret natural language inputs, enabling it to engage in human-like interactions, understand user queries, and provide relevant and accurate responses. This is essential for common manufacturing tasks such as real-time assistance, documentation review, predictive maintenance, and quality control.

By combining large language models and natural language processing, generative AI can produce coherent and contextually relevant text for tasks like writing, summarization, translation, and conversation, mimicking human language proficiency. NLP also enables interactive learning experiences, allowing employees to engage with training content, receive immediate feedback, and clarify doubts in real time.

Benefits of Leveraging Generative AI in the Manufacturing Industry

Generative AI and solutions that leverage them offer several benefits for manufacturing operations, including:

  • Operational/Production Optimization and Forecasting: GenAI technology offers a significant boost to manufacturing processes by monitoring and analyzing in real-time, spotting problems quickly, and providing predictive insights and personalized assistance to boost efficiency for manufacturing workers. Through process optimization and enhancing efficiency with real-time data analysis and automation, manufacturers can streamline operations, reduce downtime, and improve productivity. Additionally, AI assistants empower manufacturers to explore multiple control strategies within their process, identifying potential bottlenecks and failure points.
  • Proactive Problem-Solving: Generative AI-powered tools provide real-time monitoring and risk analysis of manufacturing operations, enabling the quick identification and resolution of issues to optimize production and efficiency. They can spot events as they happen, providing valuable insights and recommendations to help operators and engineers rapidly identify and resolve problems before they escalate. Predictive analytics and improved quality control help reduce waste and support continuous improvement in manufacturing processes.
  • Reduce Unplanned Downtime: Generative AI solutions can analyze vast datasets to predict equipment maintenance needs before issues arise, allowing manufacturers to schedule maintenance proactively, minimizing unplanned disruptions. Generative AI can also optimize maintenance schedules and delivery schedules to further reduce downtime and improve supply chain reliability. This not only improves downtime but also contributes to the overall operational resilience of mission-critical equipment.
  • Personalized Support and On-the-job Guidance: Generative AI tools can be tailored to diverse roles within the manufacturing plant, offering personalized assistance to operators, engineers, and managers. It can provide role-based, personalized assistance, and proactive insights to understand past events, current statuses, and potential future happenings, enabling workers to perform their tasks more effectively and make better, more informed decisions. GenAI solutions and applications involved implementing generative AI provide optimized parameters for operators and help manage inventory more effectively.

These benefits demonstrate the significant impact of generative AI on frontline manufacturing activities, improving overall operational efficiency, adjusting processes where needed, and driving operational excellence.

Pro Tip

Generative AI assistants can take these benefits one step further by incorporating skills and training data to measure training effectiveness, identify skills gaps, and suggest solutions to prevent any skilled labor issues. This guarantees that frontline workers have the essential skills to perform tasks safely and efficiently, while also establishing personalized career development paths for manufacturing employees that continuously enhance their knowledge and abilities.

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Risks of Generative AI in Manufacturing

Generative AI in manufacturing presents several risks, including data security, intellectual property concerns, and potential bias in AI models. The reliance on vast amounts of data raises the risk of data breaches and cyberattacks, potentially exposing sensitive information. Intellectual property issues may arise if AI-generated designs or processes inadvertently infringe on existing patents or proprietary technologies. Additionally, biases in training data can lead to suboptimal or unfair outcomes, affecting the quality and equity of AI-driven decisions. There is also the risk of over-reliance on AI, which may reduce human oversight and lead to errors if the AI models make incorrect predictions or generate flawed designs. Ensuring proper validation, transparency, and human intervention is crucial to mitigating these risks.

The use of any genAI tool in manufacturing requires careful consideration of ethical, data privacy, and security risks, as well as potential impacts on employment.

Top Use Cases for Generative AI Manufacturing Assistants

Generative AI assistants and frontline copilots are AI-powered tools designed to provide valuable assistance and insights in industrial settings, particularly in manufacturing. These assistants are a type of generative AI that are used in manufacturing operations to enhance human-machine collaboration, streamline workflows, and offer proactive insights to optimize performance and productivity for frontline workers. The manufacturing sector is being transformed by these advanced AI applications, which are driving efficiency, innovation, and better decision-making across the industry.

What makes frontline AI assistants unique among other generative AI copilots is the enhanced human-like interaction beyond standard data analytics and analysis to understand the context around a process or issue; including what happened and why, as well as anticipate future events.

Generative AI assistants work via specialized large language models (LLMs) and generative AI, providing contextual intelligence for superior operations, productivity, and uptime in industrial settings. Additionally, they typically involve natural language processing for understanding human language, pattern recognition to identify trends or behaviors, and decision-making algorithms to offer real-time assistance. This, combined with machine learning techniques, allows them to understand user inputs, provide informed suggestions, and automate tasks. AI and machine learning are used together in manufacturing to automate defect detection and optimize supply chains, further enhancing operational efficiency.

Here are 6 of the top use cases for generative AI in manufacturing:

1. Troubleshooting

Troubleshooting is such a critical use case in manufacturing. With today’s skilled labor shortage, frontline workers are often times in situations where they don’t have the decades of tribal knowledge required to quickly troubleshoot and resolve issues on the shop floor. AI assistants can help these workers make decisions faster and reduce production downtime by providing instant access to summarized facts relevant to a job or tasks, this could come from procedures, troubleshooting guides, captured tribal knowledge, or OEM manuals.

generative ai in manufacturing use case - troubleshooting

2. Personalized Training & Support

With GenAI assistants, manufacturers can instantly close skills and experience gaps with information personalized, context-aware to the individual worker. This could include: on the job training materials, one point lessons (OPLs), or peer/user generated content such as comments and conversations.

generative ai in manufacturing use case - training and work assistant

3. Leader Standard Work

With Generative AI assistants, operations leaders can assess and understand the effectiveness of standard work within their manufacturing environment, and identify where there are areas of risk or opportunities for improvement.

4. Converting Tribal Knowledge

One of the more pressing priorities that many manufacturers face is the task of capturing and converting tribal knowledge into digital corporate assets that can be shared across the organization. With connected worker technology that utilizes Generative AI, manufacturing companies can now summarize the exchange of tribal knowledge via collaboration and convert these to scalable, curated digital assets that can be shared instantly across your organization.

generative ai in manufacturing use case - convert tribal knowledge

5. Continuous Improvement

AI and GenAI assistants can help us identify areas for content improvement, and make those improvements, measure training effectiveness, and measure and improve workforce effectiveness.

generative ai in manufacturing use case - continuous improvement

6. Operational Analysis

Generative AI assistants can also provide value when it comes to operational improvements. GenAI assistants can use employee attendance data to help shift managers or line leaders determine where the risks are, and potentially offset any resource issues before they become truly problematic. An organization’s skills matrix, presence data, and production schedules all can feed into a fit-for-purpose, pre-trained LLM – giving you information that manufacturing leaders need to keep their operations running.

generative ai in manufacturing use case - operational analysis

Generative AI and other AI-powered solutions are leveling up manufacturing operations, analyzing data to predict equipment maintenance needs before issues arise, allowing for proactive maintenance scheduling, and minimizing unplanned disruptions. With these tools manufacturers can empower frontline workers with improved collaboration and provide real-time assistance with contextual information, ensuring relevant and timely support during critical decision-making processes.

Overall, generative AI is transforming a wide array of manufacturing and industrial activities, connecting workers in ways that were previously thought impossible, and making frontline tasks and processes safer and more efficient for workers everywhere.

Future-proofing Manufacturing Operations with Augie™

Augie™, Augmentir’s generative AI assistant for frontline work, represents the next generation of generative AI solutions, purpose-built to help manufacturing companies future-proof their operations. By harnessing the power of artificial intelligence and machine learning, Augie enables manufacturers to optimize production processes, improve quality control, and reduce maintenance costs—all while adapting to rapidly changing market demands.

paperless shop floor with augie industrial generative ai suite

With Augie, manufacturers can analyze vast amounts of data from diverse sources, including machine data, sensor data, and historical data, to identify patterns and make predictive, data-driven decisions. This advanced platform delivers real-time insights into production processes, allowing manufacturers to quickly respond to shifts in demand, supply chain disruptions, or operational anomalies. Augie also features sophisticated algorithms for demand forecasting, inventory management, and supply chain optimization, helping companies minimize environmental impact and maximize operational efficiency.

Augie pulls in skill capabilities, workforce development information, and training data in addition to MES and ERP data. It offers contextual, proactive insights and automated workflows to optimize production and prevent bottlenecks, contributing to manufacturing efficiency, uptime, quality, and decision-making.

Additionally, Augie ties together operational data, training and workforce management data, engineering data, and knowledge/information from various disparate enterprise systems to empower frontline workers, streamline workflows, and increase manufacturing performance.

By integrating Augie into their operations, manufacturers can boost productivity, reduce unplanned downtime, and achieve significant cost savings. The platform’s AI-driven quality control ensures improved product quality, while its customer service automation capabilities enhance responsiveness and satisfaction. Ultimately, Augie empowers manufacturing companies to stay ahead of the competition, adapt to evolving industry trends, and secure a sustainable, competitive advantage in the global marketplace.

Augmentir is trusted by manufacturing leaders as a digital transformation partner delivering measurable results across operations. Schedule a live demo today to learn more.

 

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Learn how to digitize your operations and build a paperless factory in this paperless manufacturing guide from Augmentir.

Manually managing and tracking production in manufacturing has become a thing of the past. That’s because manufacturers are adopting a new digital approach: paperless manufacturing.

Paperless manufacturing uses software to manage shop floor execution, digitize work instructions, execute workflows, automate record-keeping and scheduling, and communicate with shop floor employees. More recently, this approach also digitizes skills tracking and performance assessments for shop floor workers to help optimize workforce onboarding, training, and ongoing management. This technology is made up of cloud-based software, mobile and wearable technology, artificial intelligence, machine learning algorithms, and advanced analytics.

More recently, your journey to paperless manufacturing is being accelerated through the availability of generative AI assistants and supporting import tools that can streamline the conversion of existing content into interactive, mobile-ready content for your frontline teams.

paperless manufacturing and digital factory

Paperless manufacturing software uses interactive screens, dashboards, data collection, sensors, and reporting filters to show real-time insights into your factory operations. If you want to learn more about paperless manufacturing processes, explore this guide to learn about the following:

What is a paperless factory?

A paperless factory uses AI-powered software to manage production, keep track of records, and optimize jobs being executed on the shop floor. Paperless manufacturing is intended to replace written record-keeping as well as paper-based work instructions, checklists, and SOPs, and keep track of records digitally.

For example, in most manufacturing operations, everything from quality inspections to operator rounds and planned and autonomous maintenance is done on a regular basis to make sure factory equipment is operating properly and quality and safety standards are met. In most manufacturing plants, these activities are done manually with paper-based instructions, checklists, or forms.

Operators and shop floor workers in paperless factories use software to execute work procedures and see production tasks in ordered sequences, which enables them to implement tasks accordingly. Workers are able to view operating procedures, or digital work instructions, using mobile devices (wearables, tablets, etc.) in real-time.

benefits of digital work instructions

Furthermore, paperless manufacturing incorporates the digitization of shop floor training, skills tracking, certifications, and assessments.  This digital approach uses skills management software helps optimize HR-based processes that were previously managed via paper or spreadsheets, and includes the ability to:

  • Create, track, and manage employee skills
  • Instantly visualize the skills gaps in your team
  • Schedule or assign jobs based on worker skill level and proficiency
  • Close skill gaps with continuous learning
  • Make data-driven drive operational decisions

digital skills management in a paperless factory

What are the benefits of going paperless in manufacturing?

There are a number of reasons for factories to go paperless, from cost-effectiveness to increased productivity and sustainability. A paperless system can revolutionize production processes, workforce management, and business operations.

Here are the top benefits of going paperless:

  1. Accelerate employee onboarding: By digitizing onboarding and moving training into the flow of work, manufacturers can reduce new hire onboarding time by 82%.
  2. Increase productivity: Digitizing manufacturing operations means no more manual, paper-based data collection or record-keeping. Workers have more time to run their equipment, execute shop floor tasks, and find solutions to problems.
  3. Boost data accuracy: People are prone to making mistakes, but shop floor data capture and validation can help offset human error and improve accuracy.
  4. Improved workforce management: Digital skills tracking and AI-based workforce analytics can help optimize production operations and maximize worker output.
  5. Manage real-time operations: Human-machine interface systems eliminate the need for paper, files, and job tickets. This means that workers can analyze inventory and other data in real-time.
  6. Save money: Although going paperless means that the cost of paper is eliminated, the savings extend beyond that. With greater productivity, operations in real-time, and improved production optimization, costs can be reduced in many areas.

How do you go paperless in manufacturing?

Going paperless starts with digitizing activities across the factory floor to increase productivity, and extending that value through a digital connection between the shop floor and enterprise manufacturing systems. We lay out below the four basic steps for how to go paperless in manufacturing:

Step 1: Digitize your existing content with Gen AI and Connected Worker technology.

Paperless manufacturing starts with the use of modern, digital tools that can quickly and easily digitize and convert your existing paper-based content. Tools like Augmentir’s Augie™, a generative AI suite of technologies, helps you import and convert existing content regardless of format. Once converted, Connected Worker solutions that incorporate enhanced mobile capabilities and combine training and skills tracking with connected worker technology and on-the-job digital guidance can deliver significant additional value. A key requirement to start is to identify high-value use cases that can benefit from digitization, such as quality control or inspection procedures, lockout tagout procedures, safety reporting, layered process audits, or autonomous maintenance procedures.

Pro Tip

You can now import existing PDF, Word, or Excel documents (just like the PDF above) directly into Augmentir to create digital, interactive work procedures and checklists using Augie™, a Generative AI content creation tool from Augmentir. Learn more about Augie – your industrial Generative AI Assistant.

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Step 2: Augment your workers with AI and Connected Worker technology.

AI-based connected worker solutions can help both digitize work instructions and deliver that guidance in a way that is personalized to the individual worker and their performance. AI Bots that leverage generative AI and GPT-like AI models can assist workers with language translation, feedback, on-demand answers, access to knowledge through natural language, and provide a comprehensive digital performance support tool.

As workers become more connected, companies have access to a rich source of job activity, execution, and tribal data, and with proper AI tools can gain insights into areas where the largest improvement opportunities exist.

Step 3: Set up IoT sensors for machine health monitoring.

The industrial Internet of Things (IoT) uses sensors to boost manufacturing processes. IoT sensors are connected through the web using wireless or 4G/5G networks to transmit data right from the shop floor. The use of machine health monitoring tools along with connected worker technology can provide a comprehensive shop floor solution.

Step 4: Connect your frontline to your enterprise.

Digitally connected frontline operations solutions not only enable industrial companies to digitize work instructions, checklists, and SOPs, but also allow them to create digital workflows and integrations that fully incorporate the frontline workers into the digital thread of their business.

The digital thread represents a connected data flow across a manufacturing enterprise – including people, systems, and machines. By incorporating the activities and data from these previously disconnected workers, business processes are accelerated, and this new source of data provides newfound opportunities for innovation and improvement.

 

Augmentir provides a unique Connected Worker solution that uses AI to help manufacturing companies intelligently onboard, train, guide, and support frontline workers so each worker can contribute at their individual best, helping achieve production goals in today’s era of workforce disruption.

Our solution is a SaaS-based suite of software tools that helps customers digitize and optimize all frontline processes including Autonomous and Preventive Maintenance, Quality, Safety, and Assembly.

paperless factory

 

Transform how your company runs its frontline operations. Request a live demo today!

 

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The benefits of digital work instructions go far beyond simply standardizing work. The real benefit is in personalized guidance and support for today’s workers.

Digital work instructions are step-by-step directions on the best way to complete any task, from basic maintenance to fixing equipment. These digitized instructions are electronic versions of work procedures that are kept in a centralized system so workers can easily access them to work on tasks or to make timely decisions on projects. While the benefits of digital work instructions are numerous, the real benefit in manufacturing comes when digital work instructions can be personalized to the unique needs and skills of each worker.

So say goodbye to static documentation and hello to a new era of personalized digitization. If you’re interested in learning the real benefits of digital work instructions, read on about the following:

How digital work instructions are transforming manufacturing processes

Traditional instructions on paper can slow down a manufacturing operation. They can be lengthy, become quickly outdated, and are often full of mistakes. With paper-based reporting, for example, workers may forget to note the condition of equipment or update a faulty procedure.

Fortunately, digital instructions are an ideal solution. They offer visual demonstrations, how-to videos, and other resources for completing tasks. Most importantly, when digital work instructions are managed and delivered through a connected worker solution, they can be kept up-to-date to ensure compliance and product quality. According to Quality Magazine, not only do digital work instructions support overall enterprise productivity, but they also provide workers with an improved level of control over their work through enterprise data and automated insights.

benefits of digital work instructions

When you digitize your procedures, they can be accessed and kept up to date from wherever employees work. They can be enhanced with visual aids, contextual information, and augmented reality experiences to guide workers through complex jobs. Best of all, workers are less likely to make mistakes or miss steps when they can easily refer to clear and visually engaging information.

Digital work instructions are maintained via a connected worker solution, and delivered through mobile or wearable devices on the shop floor. These solutions can be coupled with AI-powered software to further help companies digitize production procedures.

This leads to greater worker productivity and output.

The real benefits of digital work instructions

Digital work instructions provide countless advantages when implemented throughout your entire organization, including improved production processes, decreased downtime, greater operational competence and safety, as well as support for a centralized database of knowledge. On their own, they deliver standard work guidelines but fail to consider the unique skills of each worker, which is increasingly important in today’s evolving and labor-constrained workforce.  The typical one-size-fits-all approach to managing, guiding, and supporting employees won’t cut it in today’s market.

Businesses need a solution that helps them improve manufacturing processes and meet their workers where they are.

This is where AI-based solutions come in.

Using AI-based connected worker solutions, organizations can digitize and easily manage skills tracking and training programs and connect them with frontline operations. Embedded AI can dynamically optimize work processes to deliver training in the flow of work, tailored support, and more. Solutions that combine skills tracking capabilities with connected worker technology and on-the-job digital guidance can deliver significant additional value. Data from actual work performance can inform workforce development initiatives allowing you to target your training, reskilling, and upskilling efforts where they have the largest impact.

It can generate an abundance of valuable data to provide tailored training support and skills endorsements and identify workforce opportunities. These benefits extend beyond simply standardizing work to include:

1. A more motivated, more engaged workforce

An organization’s commitment to cultivating its team’s skills can influence their attitudes toward the job. A worker is likelier to perform better when valued and appreciated. Digitized skills tracking also ensures that workers are qualified to perform their job.

2. Mitigate risk and ensure safety

Solutions that include personalized work instructions that incorporate worker skills allow organizations to validate at the time of work assignment who has the skill level to safely perform a specific task. This helps to mitigate risk and ensure safety.

3. Intelligently assigning work

Ensure the right person is assigned to the right job. Manage work assignments based on skill level, endorsements, and actual job performance.

skills taxonomy

4. Closes the skills gap

Tracking skills is a great way to identify gaps between the skills employees already have and the skills they need. With this information, the company can arrange for additional training or other ways to invest in their employees. Keep in mind that as your manufacturing organization evolves and grows, so should your employee skillset.

6. Identify upskilling or reskilling opportunities

Use data from actual work performance, combined with an employee’s current skills and endorsements to inform your reskilling and upskilling decisions. Knowing where improvements need to be made can close any learning gaps and boost the overall success of a company. Optimizing your workforce can help improve productivity in every department, giving your company a competitive edge in today’s market.

 

Connected worker solutions that combine skills management with digital work instructions, collaboration, and knowledge management are uniquely suited to optimize today’s variable workforce. AI-generated insights are pulled from patterns identified across all work activity in real-time. These insights identify where new and experienced workers may benefit from either reskilling or upskilling.

This combination of smart digital technology can also leverage your training resources, such as instructional videos, written instructions, or access to remote experts, to deliver personalized guidance for the worker to perform their best. These tools intelligently work together to help you assign workers to procedures based on required skill levels.

FAQs about digital work instructions

What is the purpose of digital work instructions?

Digitized work instructions provide clear, step-by-step directions on how each manufacturing task should be performed. They are kept in a centralized database for real-time view of procedures, how-to videos, training opportunities, and more. Companies implement them in order to improve workers’ procedural knowledge, ensure standard work compliance, reduce mistakes, and raise production quality overall.

How can digital work instructions help manufacturers?

Digital work instructions help manufacturers create a more productive workforce that values detail, quality, and learning. Work instructions can be updated to fit best practices, reduce human error, and provide learning opportunities with visual cues like videos, pictures, augmented reality experiences, and more.

Which work instruction software is right for me?

Although there are different software programs out there, Augmentir is the world’s leading connected worker solution, and the only solution that uses AI to personalize instructions based on individual worker proficiency and skill levels.

How Augmentir’s digital solutions can help

Digitizing work instructions is a great start to address manufacturing issues, however, alone, it won’t help completely solve some of the biggest workforce challenges. It’s not enough to simply move from paper-based to digital work instructions.

We must go a step further, for example, Augmentir’s platform provides complete digital workflow authoring tools that allow you to not only quickly convert your paper-based processes to digital work instructions, but also use AI to dynamically personalize them to the needs of your individual workers.

  • Digital work instructions, augmented with visual aids, contextual information, and industrial collaboration tools, help intelligently guide workers through complex jobs
  • Complete workflows allow you to digitize complex business processes
  • Embedded AI dynamically optimizes work procedures and workflows to deliver in-situ training and support

 

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Learn how Digital Standard Work effectively transforms manufacturing production and enables operational excellence.

Manufacturing organizations are feeling the pressure of increased customer demands, skilled labor shortages, and intense shifts in their frontline workforces, however, they can effectively overcome these obstacles with digital standard work enabled by smart connected worker technology. Digital standard work promotes operational excellence in manufacturing through facilitated knowledge-sharing, enhanced process standardization, increased employee engagement, improved workforce agility, and overall optimization of workforce abilities.

digital standard work in manufacturing

Standardized work in manufacturing (centerlining, machine setup/maintenance, inspection checklists, workforce training, lubrication procedures, etc.) is effective for continuously improving the most efficient and safe methods for performing work to meet customer demand while minimizing waste. Digital Standard Work takes these processes one step further, enhancing them with digital technology to establish a true culture of continuous improvement where frontline workers and shop floor processes benefit from digital workflows, collaboration, AI-powered guidance, generative AI assistants, real-time access to centralized knowledge bases, and more.

By redefining standard work for the digital age, manufacturers can achieve operational excellence through increased efficiency, quality, flexibility, and innovation across their frontline workforces. Read more on Digital Standard Work and how it effectively transforms manufacturing production and enables success:

Digitizing Standard Work in Manufacturing

According to Forbes and McKinsey, through digital tools manufacturers can reduce machine downtime by 30% to 50% and quality-related costs can be reduced by 10% to 20%. Effectively digitizing manufacturing standard work through smart, AI-driven connected worker technology involves:

  • Interactive Digital Work Instructions
    Replace paper-based standard operating procedures (SOPs) with interactive digital work instructions that include multimedia elements like videos, images, and animations. These can be accessed by workers on tablets, wearables, and other mobile devices right on the shop floor.
  • Data Capture and Integration
    Leverage smart tools and sensors to automatically capture shop floor data from the manufacturing process, such as torque values, cycle times, and quality checks. This data can be integrated into the digital work instructions to provide real-time feedback and ensure adherence to standards.
  • Workflow Automation
    Automate non-value-added tasks like data entry, approvals, and documentation through connected worker platforms. This streamlines workflows, reduces errors, and frees workers to focus on value-adding activities aligned with standard work.
  • Knowledge Management
    Digitize and centralize tribal knowledge and tacit knowledge, best practices, and process documentation in a connected worker platform. This ensures standardized methods are easily accessible and updatable for consistent knowledge sharing across the workforce.

Using smart, connected worker platforms to digitize and optimize standard work in manufacturing drives improved productivity, ensures better and more consistent product quality, and fosters a safer work environment for enhanced operational success. Connected worker platforms that digitize standard work can also be used to support a company’s broader IWS  (integrated work systems) strategy, which helps improve operational excellence in manufacturing.

Pro Tip

Using a low-code no-code workflow builder simplifies the creation of complex digital workflows for frontline work processes. Furthermore, integrating remote collaboration tools facilitates real-time guidance, knowledge sharing, and the ability to update standard work procedures based on captured tribal knowledge.

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Engaging Frontline Workers with Digital Standard Work

As manufacturing workforces shift due to retirement and tribal knowledge loss, effective workforce training has become critical for continued success. Interactive digital interfaces, augmented and enhanced capabilities, and wearable technologies make standard work practices like workforce training more engaging and accessible, improving workforce adoption and adherence.

Digital tools facilitate information visibility and knowledge sharing among frontline workers, enabling them to learn from each other, share best practices, and contribute to a culture of continuous improvement. By tracking and analyzing performance data from digital systems, manufacturers can identify top performers, provide personalized feedback, and recognize achievements, fostering a sense of engagement and motivation among frontline workers.

Digital Standard Work empowers frontline workers by involving them in process improvements, recognizing their contributions, and providing opportunities for learning and growth, leading to increased job satisfaction and commitment. By leveraging digital technologies and interactive interfaces, manufacturers can transform Standard Work procedures into engaging and empowering experiences for their frontline workforce, driving productivity, quality, and a culture of continuous improvement.

Most importantly it gives manufacturing frontline and factory staff the tools they need to be successful and thus create a more satisfied environment where employees come to work and feel good about what they are doing and how they are doing it.

Driving More Effective Collaboration

Digital standard work also facilitates better collaboration across your frontline teams. Effective communication starts with digital tools, and by implementing digital standard work with connected worker technology, manufacturers can connect frontline team members across shifts, departments, locations, and languages, improving visibility into workforce planning, training, skills tracking, daily management, troubleshooting, and more.

industrial collaboration with augmentir

From frontline workers to executives, a digital standard work strategy that leverages connected worker technology allows employees to collaborate seamlessly and easily access information. Connected worker solutions that include industrial collaboration tools allow workers to virtually connect to subject matter experts for remote guidance and assistance. These software tools are becoming commonplace in manufacturing and other industrial settings, where companies are faced with an increasingly distributed and remote workforce, yet still require team collaboration to help troubleshoot and resolve issues. In a nutshell, workers can get more done with greater accuracy in less time.

Interested in learning more?

If you’d like to learn more about how Augmentir and our AI-powered connected worker solution digitizes standard work, streamlines operations, improves communication, and empowers frontline workers with the tools and information they need, schedule a demo with one of our product experts.

 

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Discover how Augmentir’s Gen AI Suite and Augie transforms how manufacturers support frontline activities and personnel.

If you haven’t heard about Augie yet, you’re missing out on one of the most important AI technologies in manufacturing.

augie industrial gen ai suite - the next frontier in ai for manufacturing

Augie, a suite of Industrial Generative AI tools from Augmentir, is revolutionizing the way manufacturing teams operate by combining advanced AI capabilities with practical, human-centric applications. Designed to empower frontline workers and optimize industrial processes, Augie uses generative AI and the power of advanced Large Language Models (LLMs) to create adaptive workflows, provide real-time guidance, transform digital content creation, and analyze data to deliver actionable insights. It bridges the skills gap by offering personalized support and training while improving productivity and reducing downtime. Whether it’s streamlining operations or fostering innovation, Augie is setting a new standard for how AI can drive efficiency and empower workers in the manufacturing industry.

Read below to learn more about the Augie GenAI Suite and what it means for the future of industrial work.

The Next Phase of AI in Manufacturing is Here

Augie from Augmentir is redefining the next phase of AI in manufacturing by seamlessly integrating generative AI into frontline operations to enhance productivity, agility, and worker empowerment. Augie includes a complete suite of AI-powered assistants and Factory Agents that help bridge the skills gap, accelerate onboarding, and ensure frontline workers are equipped with the knowledge they need to succeed.

The Augie Industrial Gen AI Suite transforms every stage of the Connected Worker Journey.

 

augie transforms your connected worker journey

 

Augie is transforming every stage of the connected worker journey by providing a complete suite of AI tools that evolves alongside an organization’s needs. It begins with the digitization of processes and the conversion of static, paper-based content into dynamic, interactive digital workflows, making operations more accessible and efficient for frontline workers. As operations become connected, Augie leverages real-time data to deliver actionable insights, enabling companies to identify inefficiencies, improve workflows, and drive continuous improvement.

Beyond operational enhancements, Augie fosters continuous innovation through its extensibility and seamless integrations with other enterprise systems, creating a unified, scalable ecosystem that adapts to new challenges and opportunities. By addressing every phase of the connected worker journey, Augie empowers organizations to not only modernize their operations but also build a foundation for long-term success and innovation.

 

Accelerate Your Transition to Digital

Augie is a powerful tool for accelerating the transition from paper-based to digital operations in manufacturing and industrial settings.

Quickly generate standard work procedures from Excel, Word, PDFs, images, or videos. Augie takes your existing content and generates digital smart forms, checklists, and digital work instructions.

 

“This is a significant game-changer for our digitization efforts. Migrating our existing paper-based SOPs and work instructions to a modern, digital format used to be a major roadblock for us. The Augie Content Assistant reduces this effort by 75%, which is helping us accelerate our digital transformation efforts.”

VP Global Engineering Services
Fortune 500 Consumer Goods Manufacturer

 

Deliver Context-aware AI for Frontline Workers

Augie leverages context-aware AI to deliver highly personalized and situationally relevant support to frontline workers, revolutionizing how they interact with technology and perform their tasks. By analyzing real-time data from equipment, workflows, and worker inputs, Augie can understand the specific context of a worker’s environment—such as their current task, skill level, or the operational status of machinery—and provide tailored guidance and recommendations.

augie gen ai suite

For example, if a worker encounters an equipment issue, Augie can instantly offer troubleshooting steps or alert maintenance teams, ensuring minimal downtime. This context-awareness not only enhances productivity but also improves safety by proactively identifying risks and suggesting corrective actions. By aligning AI assistance with the unique needs of each worker and situation, Augie empowers frontline employees to work more effectively, confidently, and efficiently.

Uncover New Opportunities for Continuous Improvement

With Augie, companies can identify opportunities for continuous improvement, get access to a clear view into at-risk KPIs, measure training effectiveness, and surface AI-based insights into where your operations are succeeding or failing.

augie data assistant continuous improvement

 

 

Augie is undoubtedly the next frontier in AI for manufacturing, offering a transformative solution that redefines how companies approach productivity, workforce empowerment, and operational efficiency. By seamlessly integrating generative and context-aware AI, Augie provides frontline workers with real-time, personalized support, bridging the skills gap and driving innovation at every level of the organization. Its ability to digitize processes, optimize workflows, and enable smarter decision-making sets a new standard for what’s possible in the age of Industry 4.0.

Now is the time to embrace the future of manufacturing—don’t miss out on the opportunity to empower your workforce and elevate your operations with Augie. Take the first step toward a smarter, more efficient manufacturing environment today.

 

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Learn how continuous and workflow learning can help modernize employee training in the manufacturing industry.

Staying ahead of the curve in today’s manufacturing marketplace means that businesses need to innovate and adapt. To accomplish this, organizations must have a skilled workforce and ongoing training and workforce management processes to support continuous learning and development.

Modernizing training cultivates employee skillsets by implementing continuous learning in the flow of work.

modernize manufacturing training with continuous learning

Continuous learning is the process of attaining new skills on a constant basis. Workflow learning involves educating yourself on the job using resources and self-directed learning materials. Done together, this modern training approach can help streamline productivity.

If you want to learn how to improve manufacturing training with continuous learning and workflow learning, explore this article that answers the following:

What is continuous learning?

Continuous learning in manufacturing involves enabling workers to learn new skills regularly. It’s a great way to improve employee performance and innovation. According to Forbes, embracing a culture of continuous learning can help organizations adapt to market demands, foster innovation, as well as attract and retain top talent.

Learning can come in different forms, from formal course training to hands-on experience. Employees are encouraged to be self-starters who want to evolve their skills on an on-going basis. A good example of a continuous learning model is everboarding; everboarding is a modern approach toward employee onboarding and training that shifts away from the traditional “one-and-done” onboarding model and recognizes learning as an ongoing process.

How can continuous learning be used in manufacturing?

When businesses don’t support continuous learning, manufacturing processes stagnate. This contributes to a lack of innovation and hinders potential opportunities for success that a company may experience.

In a nutshell, the more workers know and the more they can accomplish, the more they can contribute to business growth. This may consist of employees taking an online course or learning a new technique hands-on, no matter what department they’re in.

For example, assembly line workers may learn new manufacturing processes to ensure everything is functioning properly. Meanwhile, operators may study the latest machinery to learn new tricks of the trade.

What is workflow learning?

Workflow training in manufacturing involves learning while doing. This means that workers pick up new skills while on the job through hands-on experience.

The key to workflow learning is that it happens while employees perform their everyday tasks.

Many workers in the manufacturing industry work in shift-based environments, making it difficult for them to attend traditional classroom-based training sessions. With workflow learning, organizations can incorporate more learning processes into the everyday workday of frontline workers – essentially bridging the gap between knowing and doing. This “active learning” aligns with the Pyramid of Learning visual model that illustrates the different stages of learning and their relative effectiveness.

pyramid of learning

Active learning involves the learner actively engaging with the material, often through problem-solving, discussion, or application of the knowledge while they are on the job.

In general, active learning is considered more effective than passive learning in promoting deep understanding and retention of information. Therefore, learning leaders often strive to design learning experiences that involve higher levels of active learning, moving beyond the lower levels of the pyramid and promoting critical thinking, creativity, and problem-solving skills.

How can workflow learning be used in manufacturing?

Workflow learning consists of using resources at your disposal to complete tasks. This strategy is sometimes referred to as performance support.

For example, workers can look up answers to questions, steps of a process, or new services while performing their jobs instead of interrupting their workflow to go to a class or training session.

Pro Tip

Active, or workflow learning can be implemented with mobile learning solutions that leverage connected worker technology and AI to provide workers with bite-sized, on-demand training modules that they can access on smartphones or tablets. These modules can be developed with customized learning paths that are focused on the type of tasks and work employees are doing on the factory floor.

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How can technology improve manufacturing training?

The nature of manufacturing training is changing in the age of artificial intelligence. Today, many training processes can be streamlined and optimized using digital and smart, connected worker technologies.

For instance, data collected from everyday manufacturing processes can polish training programs online. Experienced workers can share best practices on customized dashboards for other employees to access. These can be updated in real-time and show changes highlighted to better optimize manufacturing processes.

Digital training tools can also help improve learning speed and retention. For example, workers who need visuals or real-world scenarios can assess them using AI-powered software to maximize their training.

 

Augmentir is the world’s leading AI-powered connected worker solution that helps industrial companies optimize the safety, quality, and productivity of the industrial frontline workforce. Contact us for a live demo, and learn why leading manufacturers are choosing us to elevate their manufacturing operations to the next level.

 

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