Remote Assist
Industrial Remote Collaboration
Virtually connect and support your frontline workforce and your customers with Augmentir Remote Assist.
Combine chat with live video, audio, file sharing, and annotations
Augmentir Remote Assist
Augmentir’s Remote Assist is an industrial remote collaboration software solution designed to help workers connect with remote experts and get help whenever they need it. The software platform combines chat with live video, audio, file sharing, and annotations to give technicians and workers more effective remote and virtual collaboration with subject matter experts.
Industrial Remote Collaboration for Manufacturing and Service Teams
For Service Organizations
Keep your field support teams safe by remotely connecting with customers to help quickly diagnose and troubleshoot issues. Enlist customers to provide remote inspection for problems reducing the need for service calls and, support your Field Techs remotely to eliminate second calls
For Manufacturers
For manufacturers, help keep your employees safe and reduce the need for travel by allowing technicians on the shop floor to remotely connect with subject matter experts. Perform virtual and remote Factory Acceptance Tests and Plant Inspections.
For Equipment OEMs and Dealers
For equipment makers that have support teams in the field, Augmentir’s Remote Assist allows them to remotely connect and collaborate with your subject matter experts to help troubleshoot and diagnose field service problems.
