Posts

Explore how to digitize Operator Driven Reliability (ODR) programs and processes with an AI-powered Connected Worker Platform for improved efficiency, accuracy, and better results.

Operator Driven Reliability programs, a.k.a. ODR programs, empower frontline operators to take an active role in equipment maintenance and reliability. It recognizes that due to operators’ constant contact with equipment, they are the best situated to detect any potential issues and take preventative steps before any damage is caused.

operator driven reliability odr program

While ODR programs are forward-thinking and apply the same lean manufacturing principles found in autonomous maintenance, in many cases they still have room for improvement. For example, in too many instances manufacturing ODR programs are still completed using outdated pen-and-paper procedures. This causes tasks like plant operator rounds to take far longer than they would if reports, checklists, and work instructions were digitized and delivered via a smart connected worker platform.

Then not only would equipment maintenance and reliability be streamlined and faster, but there would also be a digital footprint available for operational activities like process improvement, data analysis, audit reporting, and more. Read below to discover the benefits of a digital ODR program, including best practices, real-world examples, and insights into the future of ODR and workforce dynamics in manufacturing.

The Benefits of a Digital ODR Program

Digital Operator Driven Reliability (ODR) programs offer significant advantages over traditional pen-and-paper methods. AI-driven connected worker platforms play a crucial role offering integrations with existing systems like ERP, CMMS, MES, and QMS, supporting ODR training with guided support and tutorials, encouraging continuous improvement through performance tracking and digital skills assessments, and even facilitating enhanced industrial collaboration with real-time communication and cross-shift knowledge-sharing.

Further benefits of a digital ODR program include:

  • Enhanced Data Collection and Analysis: Connected worker platforms allow for real-time data capture from operators on the condition of equipment and AI-driven analytics are able to identify trends, offer actionable insights, and predict potential issues.
  • Digital Workflow Optimization: Digital work instructions and checklists optimize and streamline tasks and procedures, standardizing ODR activities, and automating task assignments and reminders for an increase in efficiency and accuracy.
  • AI-Driven Insights and Decision Making: AI-powered tools coupled with data collected through connected worker platforms offer visibility into the frontline workforce like never before, enabling better workforce intelligence, informed decisions about equipment maintenance and reliability, predictive maintenance based on historical data, and more.
  • Digital Documentation and Compliance: Digital forms and checklists offer automatic logging of ODR activities and equipment interventions, easy access to up-to-date standard operating procedures (SOPs), and digital audit trails for regulatory compliance. Overall, digitizing the documentation processes for ODR programs ensures better accountability and regulatory adherence.
Pro Tip

With AI-driven connected worker technology, manufacturers can effectively digitize their ODR programs, significantly enhancing equipment reliability, reducing downtime, and improving overall operational efficiency in manufacturing environments.

A

Digital Operator Driven Reliability – Best Practices and Examples

Implementing a digital ODR program helps manufacturers empower frontline operators, engaging workers with an active role in equipment maintenance and reliability, leading to reduced downtime, improved productivity, and better overall equipment performance.

Below are some best practices and industry examples of digital ODR programs in real-world situations.

Best practices for digital ODR programs:

  • Implement robust data collection and analysis systems
  • Provide mobile accessibility for operators
  • Use digital work instructions and checklists
  • Enable real-time communication and collaboration
  • Integrate with existing systems (ERP, EAM, CMMS, MES)
  • Leverage AI-powered analytics and predictive maintenance
  • Offer digital training, knowledge management, and skill development tools

digital operator driven reliability with autonomous maintenance checklist cil

 

Autonomous Maintenance Checklist
Free Template
Standardize your autonomous maintenance routines with our free Autonomous Maintenance Checklist Template. Download our PDF template to get started, and learn more about digitizing your autonomous maintenance process with Augmentir.

Industry examples of digital ODR in action:

  • Chemical Manufacturing Plants – Refinery and chemical operators conduct regular valve inspections and adjustments, using digital operator round planning tools to schedule routines and automate notifications.
  • Food and Beverage Production – Packaging line operators inspecting sealing mechanisms for proper operation can log equipment condition data into digital systems, clean and lubricate equipment fittings, and provide observations to maintenance teams supported by digital media assets like pictures and videos.
  • Pulp and Paper Mills – Operators conduct regular visual inspections of the Fourdrinier wire (the mesh screen that forms the paper sheet) for signs of wear, damage, or misalignment and use, using digital checklists to streamline and standardize inspection processes and document any minor repairs or adjustments made during their shift.

Through digital ODR practices, manufacturing frontline operators can help detect early signs of problems, maintain optimal machine performance, and contribute to reduced downtime and improved product quality.

The Future of ODR Programs and the Manufacturing Workforce

Manufacturing currently faces a series of crises, ranging from a severe shortage of skilled workers to an insurmountable increase in customer demand – industrial organizations are working hard to keep their facilities producing and their heads above water while still maintaining industry standards.

Many manufacturers continue to experience high frontline worker disengagement and attrition rates, a recent study by The Manufacturing Institute and PwC stated that more than one-third of manufacturers reported high turnover rates, while only 58% carried out proper frontline employee engagement initiatives.

Using AI-driven connected worker platforms to digitize programs like ODR that incorporate frontline operators and engage them in meaningful tasks using their expertise is the best path forward for manufacturing organizations regardless of their industry focus. These platforms allow for quick adoption of new processes and adaptation of current processes based on market needs/demands. They support frontline workers like never before, giving them access to tools like generative AI assistants and expert knowledge and guidance at a moment’s notice.

The future of manufacturing lies in the hands of the next generations of workers and it’s the responsibility of industrial organizations to equip them with the right tools to keep them safe and ensure they can carry out their duties effectively.

Interested in learning more?

To learn more about digitizing Operator Driven Reliability (ODR) and how to transform your frontline manufacturing activities with our AI-powered connected worker platform – schedule a demo with one of our product experts.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

The latest Frost & Sullivan Radar report recognizes Augmentir as the Leading Augmented Connected Worker Platform.

Augmented Connected Worker (ACW) solutions revolutionize manufacturing and industrial operations and Augmentir is leading the way!

The recent Frost & Sullivan Radar report recognized Augmentir as the Leading ACW Solution with our AI-powered connected worker platform. AWC is a concept that combines the methodologies behind connected worker and augmented worker initiatives to provide a clearer, more accurate picture of what the future of manufacturing work looks like.

augmentir named the leader in frost radar for augmented connected worker platforms 2024

Read below to learn more about Augmentir in the Frost Radar report and how ACW technologies benefit both manufacturers and their workers alike.

The Frost & Sullivan Augmented Connected Worker Radar Report 2024

The Frost & Sullivan Radar Report, or Frost Radar™, is an analytical tool that benchmarks the future growth of leading organizations across multiple industries. Through careful selection and research across criteria that encompasses 2 major indices and 10 evaluation criteria, analysts select organizations that will be able to successfully support users into the future.

This edition of the Frost Radar, ranked Augmentir #1 out of all the ACW vendors. Augmentir empowers organizations to embrace Augmented Connected Worker initiatives through a comprehensive platform that combines connected worker and AI technologies to connect and support frontline workers like never before.

frost radar augmented connected worker platforms

As manufacturing workers become more interconnected, they can use AI tools in conjunction with smart connected worker solutions to gain insights that pinpoint areas with significant potential for improvement, this allows them to truly augment their workforces equipping them with the knowledge and abilities to complete their work safely and competently.

For more information on the Frost Radar, and the evaluation methodology used by Frost & Sullivan, click here.

Augmentir Ranked #1 Connected Worker Platform, Most Complete Solution on the Market

Frost & Sullivan has identified nine functionalities that are essential for a complete ACW solution.

  1. Knowledge and data management. The solution serves as a repository of knowledge.
  2. Work assistance and productivity. It provides digital tools to enhance frontline workers’ tasks, such as digital work instructions, digital Kanban boards, and navigation guidance.
  3. Seamless experience. The solution must be easily accessible from available devices (phones, tablets, wearables) to integrate seamlessly into everyday operations.
  4. Skills management. This serves as an extension for learning management systems (LMS) and provides supervisors and plant managers the necessary tools to upskill the workforce.
  5. Channel for communication. The solution offers native features to enable collaboration across operations, such as remote assistance, multi-site or multi-team workflows, and news feeds.
  6. Reporting and analytics. This refers to pre-built dashboards with workforce and task execution data. The ACW platform can also provide tools for configuring custom dashboards and integrating data from other systems.
  7. Integrations. The solution comes with a variety of pre-built connectors and tools to easily build new integrations to common systems.
  8. Platform capabilities. NC and LC development environments allow the building of digital procedures, workflows, training programs, and dashboards. Standard templates are available to accelerate time to value and the default deployment option is cloud-based.
  9. Integrated AI. The solution leverages AI in one or more ways. AI-enabled features include predictive maintenance, automatic creation of workflows/digital work instructions/troubleshooting procedures based on video or worker input, automatic analysis and optimization recommendations for processes, AI-powered search engines, copilots, live translations, and more.

Frost & Sullivan ranked Augmentir as a Leader in both innovation and growth within the ACW solution landscape.

According to Frost & Sullivan:

Augmentir offers one of the most comprehensive ACW solutions in the market. Its new AI copilot sets it apart from most other products in the market by covering a variety of use cases. The company’s plans to leverage engagement data from the workforce is a unique initiative in the current market. All these factors contribute to making Augmentir the leader in the Frost Radar Innovation Index.

Augmenting Frontline Workers with an AI Platform for Connected Work

Manufacturing is uniquely situated as an industry to benefit from Augmented Connected Worker solutions leveraging AI-powered connected worker technology for process improvements, quality, management, enhanced training, and more. ACW initiatives facilitate faster onboarding, increased workforce flexibility, and the retention of essential knowledge.

augmentir connected worker platform

AI – including generative AI tools, software, and assistants – plays a crucial role in ACW initiatives, addressing overarching trends like skills variability and the loss of tribal knowledge within the workforce. It serves as the cornerstone for implementing data-driven improvements in operational performance and continuous enhancement.

At Augmentir, we believe that a connected worker platform’s purpose goes beyond just delivering instructions and remote support; it should continually optimize the entire connected worker ecosystem and augment the capabilities of frontline workers. With this in mind, we introduced Augie™ – our generative AI assistant for industrial work, in early 2023.

With Augie, manufacturers can unlock previously untapped potential in their frontline personnel and operations. Our recent expansion and enhancements now offer the first-ever suite of dedicated GenAI assistants for manufacturing enterprises covering anything from Troubleshooting, Operations, and Data Insights, to Content Creation and even GenAI-as-a-Service.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform enables Augmented Connected Worker initiatives to improve safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

Duracell, the world’s #1 consumer battery manufacturer, is now part of Augmentir’s Customer Advisory Board, joining Colgate-Palmolive, Sargento, Graphic Packaging, and Hunter Industries.

When it comes to high-performance batteries, there’s one brand that everyone knows and loves – Duracell.

We are excited to announce that the world’s #1 consumer battery manufacturer is now part of Augmentir’s Customer Advisory Board. Duracell’s collaboration and expertise are a major leap forward in our mission to transform industrial work and empower frontline workers worldwide with AI-driven connected worker solutions.

augmentir welcomes duracell to customer advisory board

Duracell’s commitment to innovation and excellence aligns perfectly with our vision of leveraging connected worker and AI technology to augment and transform the industrial workforce. With Duracell on board, we are set to supercharge our innovation and advance our impact on the connected worker market and manufacturing arena.

Our Customer Advisory Board was announced last September and consists of leading manufacturers from a wide range of industries who understand the importance of today’s unique industrial workforce challenges. Duracell joins other leading manufacturers including:

  • Colgate-Palmolive
  • Graphic Packaging International, LLC
  • Hitachi Energy
  • Hunter Industries
  • Sargento

This powerhouse lineup underscores our commitment to addressing the evolving needs of the industrial workforce. With Duracell and our other board members actively helping guide and shape the development of our AI-powered connected worker platform, we’re making sure it meets the industry’s needs head-on.

Collaborating for AI-Driven Connected Worker Innovation

Our AI-driven connected worker platform stands out by providing frontline workers with unparalleled personalized, real-time assistance and insights – enhancing productivity, skills management, workforce development, and operational efficiency. Unlike other platforms, ours was purpose-built to leverage advanced AI to continuously learn and adapt to each worker’s unique needs, offering tailored support and proactive guidance.

Recently, we were named the market-leading solution in the connected frontline workforce application space by LNS Research, highlighting us as the industry’s Most Complete Product. Augmentir was also named 2023’s “Connected Worker Company of the Year” by Frost & Sullivan, as well as named a “Cool Vendor” for Manufacturing Operations by Gartner.

“We are honored to welcome Duracell to our Customer Advisory Board,” said Russ Fadel, CEO of Augmentir. “Their expertise and forward-thinking approach will provide invaluable insights, helping us to continue delivering cutting-edge solutions that drive operational efficiency and workforce productivity.”

Duracell’s participation on the board involves sharing industry best practices gained from their extensive experience in manufacturing and supply chain management. They will provide critical feedback on new features and enhancements, ensuring that our AI-powered platform meets the practical needs of the industrial workforce. Additionally, Duracell will collaborate with us and other board members to develop innovative strategies to address common challenges in the industrial sector, such as improving safety, increasing productivity, and reducing downtime.

This partnership underscores our shared dedication to empowering the workforce of the future by harnessing the power of advanced technologies. With the input of our customer advisory board, we aim to create more intuitive, effective, and user-friendly solutions that help companies optimize their operations and support frontline workers to achieve next-level performance. Together, we are confident that we can drive meaningful change and set new standards for excellence in the industrial world.

Interested in learning more?

If you’d like to learn more about how Augmentir and our AI-powered connected worker solution is transforming industrial frontline work, schedule a demo with one of our product experts.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

Learn about performance management in manufacturing, best practices and implementation methods, and key examples and use cases.

Manufacturing performance management is the process of setting, monitoring, and optimizing key performance indicators (KPIs) related to workforce performance and production processes in manufacturing environments. It includes real-time monitoring and evaluation of employees’ work, as well as the continuous improvement of operational workflows to ensure optimal efficiency, product quality, and adherence to both safety requirements and organizational goals.

performance management in manufacturing best practices

Through data-driven insights, performance management software, and regular assessments, performance management aims to enhance employee productivity and engagement, reduce downtime, and maintain a competitive edge in the industry. Read our blog post below to learn more about performance management in manufacturing including:

5 Best Practices for Performance Management in Manufacturing

To get the best value from your performance management system here are five best practices for performance management in manufacturing:

1. Clear Goal Alignment:

Organizations must ensure that performance management processes align with overall organizational goals. They must clearly communicate objectives to employees at all levels, linking individual and team performance metrics to broader manufacturing and business objectives. This fosters a sense of purpose in frontline teams, engages workers, and helps employees understand how their efforts contribute to the company’s success.

2. Real-time Monitoring and Data Analytics:

Implement real-time monitoring of production and shop floor processes and equipment performance through the use of AI and connected worker technology. Utilize data analytics and AI-driven processing to gain insights into worker performance trends, identify bottlenecks, and facilitate data-driven decision-making. The ability to monitor operations in real-time not only enables proactive interventions to maintain efficiency, it also ensures fairness, accuracy, and transparency in performance measurement.

Pro Tip

Truly optimized performance management is only possible when the work being done is connected to worker skills and competency training. The best way to do this is with AI-powered connected worker technology that uses AI to deliver insights on workforce development and act on data collected from connected frontline workers.

A

3. Employee Training and Development Programs:

Prioritize ongoing training and development programs for manufacturing personnel. Equip frontline workers with the necessary skills to adapt to evolving technologies and operational requirements. Use performance management systems and other digital tools like skills matrixes to identify skill gaps, set training goals, and track progress, ensuring a skilled and adaptable workforce.

4. Regular Performance Reviews and Feedback:

Conduct regular performance reviews that provide constructive and timely feedback to employees. Use these reviews as opportunities to recognize achievements, address areas for improvement, and set new performance goals. Foster open communication between managers and employees to encourage continuous improvement.

5. Integration with Continuous Improvement Initiatives:

Integrate performance management systems with “kaizen” or continuous improvement initiatives such as Lean or Six Sigma. Use data from performance metrics to identify opportunities for process optimization, waste reduction, and efficiency improvements. This ensures that performance management is not only evaluative but actively contributes to the ongoing enhancement of manufacturing processes.

Leveraging these best practices contributes to a holistic performance management process that aligns manufacturing organizations and their frontline workforce with strategic goals, optimizes operations, and creates a culture of continuous improvement.

Key Performance Management Strategies for Manufacturing Leaders

The following are a few examples of performance management strategies that manufacturing leaders, plant managers, and shift supervisors should consider when implementing their performance management process.

Line-shift Goals

Manufacturers often use production planning and scheduling systems to manage line shifts effectively and ensure a smooth transition between different production configurations. While line shifts in manufacturing are often necessary for adapting to changing demands, introducing new products, or optimizing efficiency, they can also pose challenges, including downtime, quality control issues, employee fatigue, and planning issues. By establishing clear and measurable objectives for each line shift or individual worker that aligns with organizational goals, production leaders can ensure production goals are met.

Individual Meetings and Communication

Manufacturing leaders should implement a performance management strategy that incorporates 1-1 meetings and communication. Regularly providing constructive feedback to employees on their performance can improve performance and boost employee engagement. Offering coaching and development opportunities to enhance skills and capabilities.

Continuous Training

Continuous training in manufacturing involves enabling workers to learn new skills regularly. It’s a great way to improve employee performance and innovation, as well as engage and retain top talent. A good example of a continuous learning model is everboarding, a modern approach toward employee onboarding and training that shifts away from the traditional “one-and-done” onboarding model and recognizes learning as an ongoing process.

Performance Management Tools

Implementing performance management tools can help automate ongoing employee evaluation, as well as align employee performance with other key manufacturing KPIs, including production quality, machine uptime, and labor utilization. These tools can also be used to identify continuous improvement opportunities. This allows manufacturing leaders to adapt and refine approaches based on feedback and outcomes.

Simplifying Performance Management with Digital Tools

According to Forbes, as the future of work evolves and changes so must performance management, traditional methods may no longer be as successful in an era where the workforce is constantly changing.

Digital tools such as connected worker solutions and AI-driven analytics help simplify performance management systems by streamlining processes, improving efficiency, and providing more accurate insights. Implementing these connected worker solutions automates the collection of performance-related data from various sources including connected frontline workers, IoT devices, software systems, and more. This eliminates the need for manual data entry, reducing errors and ensuring real-time access to up-to-date information.

By digitizing the performance management process, organizations create a centralized platform for storing and managing performance-related data. This centralized knowledge base makes it easy for managers and employees to access relevant information, track progress, and collaborate on performance goals. Furthermore, AI-driven connected worker solutions allow for digital performance tracking, customized training and skills development planning, workflow optimization, and improved predictive maintenance.

performance management best practices in manufacturing

Through these digital tools and technology, manufacturing companies can simplify performance management processes, improve operational efficiency, and adapt to the demands of a rapidly evolving industry while fostering a culture of continuous improvement and development for their manufacturing workforce.

Augmentir is the world’s leading connected worker solution, combining smart connected worker and AI technologies to drive continuous improvement and enhance performance management initiatives in manufacturing.

Augmentir is trusted by manufacturing leaders as a digital transformation partner improving training and development, workforce allocation, and operational excellence through our AI-driven True Productivity™ and True Performance™ offerings, as well as digitizing and optimizing complex workflows, skills tracking, and more through our patented smart, connected worker suite. Schedule a live demo today to learn more.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

Gartner identifies Augmented Connected Workforce initiatives as a top manufacturing technology trend for 2024.

According to Gartner, an Augmented Connected Workforce is the intentional management, deployment, and customization of technology services and applications to support the workforce’s experience, well-being and ability to develop their own skills. It is a revolutionary approach that leverages smart connected worker platforms, artificial intelligence (AI), Internet of Things (IoT) technologies, and other innovative solutions to augment and support frontline workers and create a seamlessly connected and dynamic work environment.

gartner augmented connected workforce

Gartner predicts that through 2027, 50% of Fortune 500 manufacturers will create new positions through innovative engagement models enabled by Augmented Connected Worker strategies.

In manufacturing, specifically, the driving factor behind the rapid increase in Augmented Connected Workforce adoption is the need to accelerate and scale talent. There is a significant gap in the skills of the workforce today and consumer demands are rapidly increasing. Even the World Economic Forum recognizes the benefits an Augmented Connected Workforce brings to the workplace, stating that it:

  • enables workers to acquire new skills and knowledge
  • creates a more accessible and inclusive working environment
  • improves worker well-being and safety
  • increases the efficiency and effectiveness of industrial operations
  • supports human connection and collaboration
  • and more…

Given these benefits it is clear that enabling an Augmented Connected Workforce will be key for manufacturing success going forward.

Augmentir Recognized in 5 Gartner Hype Cycles for its Connected Workforce Solution

Augmentir empowers organizations to embrace an Augmented-Connected Workforce by providing a comprehensive platform that combines connected worker and AI technologies. Through Augmentir, companies can seamlessly connect frontline workers with digital tools and knowledge bases, enabling them to access real-time guidance, instructions, and support directly within their workflows. This integrated approach augments frontline workers enhancing their capabilities, productivity, and overall business processes. By leveraging Augmentir’s platform, organizations can enhance productivity, quality, and safety while fostering a culture of continuous learning and innovation within their workforce.

Gartner recently highlighted Augmentir as a key software vendor providing functionalities and features that allow manufacturers to implement an Augmented Connected Workforce and empower frontline workers with AI-driven insights and real-time data for more productive, efficient, and safe frontline activities.

Augmentir was recognized in five separate Gartner Hype Cycle reports covering generative AI and emerging technologies in manufacturing.

augmentir recognized in gartner hype cycles

 

These five reports include:

  • Hype Cycle for Generative AI
  • Hype Cycle for Emerging Technologies
  • Hype Cycle for User Experience
  • Hype Cycle for Frontline Worker Technologies
  • Hype Cycle for Workforce Transformation

These hype cycle reports and innovation profiles are provided by Gartner to help organizations decide which new innovations and technology to adopt, as well as what value they can provide to their manufacturing operations.

Enabling an Augmented Connected Workforce in Manufacturing

Manufacturing is uniquely situated as an industry to benefit from an Augmented Connected Workforce leveraging AI-powered connected worker solutions for process improvements, quality, management, enhanced training, and more.

As manufacturing workers become more interconnected, organizations gain access to a valuable source of data related to manufacturing activities, execution, and team dynamics. By utilizing emerging AI tools in conjunction with smart connected worker solutions, companies can derive insights that pinpoint areas with significant potential for improvement.

At Augmentir, we believe that a connected worker platform’s purpose goes beyond just delivering instructions and remote support; it should continually optimize the entire connected worker ecosystem. AI plays a crucial role in addressing overarching trends like skills variability and the loss of tribal knowledge within the workforce. It serves as the cornerstone for implementing data-driven improvements in operational performance and continuous enhancement.

For example, after Augmentir is deployed for a period of time, our AI engine will start identifying patterns in the data that will allow manufacturers to focus efforts on the areas that have the biggest customer satisfaction, productivity, and workforce development opportunities. This gives organizations the ability to answer questions like:

  • What areas should they invest in to improve operational performance?
  • Where are their biggest areas of opportunity to improve productivity or quality management?
  • Where do they have skills gaps and what kind of training do their frontline workers need?

Augmentir’s AI continuously updates its insights to enable companies to focus on their largest areas of opportunity, enabling you to deliver year-over-year improvements in key operational metrics.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform improves safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

Learn the differences between onboarding and training in manufacturing, their benefits, and how to improve them with continuous learning.

Onboarding and training are essential components of integrating new employees into a manufacturing environment. Research by Brandon Hall Group found that organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70%. Additionally, research from NAM and The Manufacturing Institute has found that manufacturing organizations invest an average of 51.4 hours per employee in training and are increasing overall investment in training by an average of 60% in response to the growing skilled labor crisis.

onboarding vs training in manufacturing

Onboarding and training are two key components of a skilled workforce that, while similar, serve different purposes and cover distinct aspects of the employment process.

Both processes are crucial, as onboarding ensures that employees understand the organization’s broader context, and training ensures that they have the expertise to contribute to the manufacturing processes and meet quality and safety standards.

A successful combination of effective onboarding and comprehensive training can lead to more engaged, skilled, and productive employees in the manufacturing industry. Unfortunately, according to Gallup, only 29% of new hires say they feel fully prepared and supported to excel in their role after their onboarding experience.

Read below to learn more about the differences between onboarding and training in manufacturing, why they are both critical to manufacturing success, the benefits of improving them, and how continuous learning strategies coupled with connected worker solutions can improve both and deliver impressive results.

Breakdown of Onboarding and Training Differences

Onboarding in manufacturing is about orienting new hires to the company as a whole, while training is about equipping them with the specific skills and knowledge needed to perform their job functions effectively. Below a breakdown of the differences between onboarding and training in a manufacturing setting:

Onboarding

  • Purpose: Onboarding integrates a new employee into the organization and its culture. It aims to familiarize employees with the company, its policies and procedures, and their roles within the organization.
  • Focus: Onboarding focuses on introducing employees to the broader aspects of the company, such as its mission, values, and culture, as well as administrative and safety procedures.
  • Duration: Onboarding is typically a short-term process, often lasting a few days, but could extend to a few months in certain manufacturing environments.
  • Components: It may include activities like completing paperwork, understanding company policies, meeting the team, plant/site safety, and familiarizing a new hire with the physical workplace.

Training

  • Purpose: Training in manufacturing is a more specific and in-depth process that imparts the knowledge, skills, and competencies necessary to perform the job effectively. It is task-oriented and aimed at ensuring that employees can carry out their roles proficiently.
  • Focus: Training focuses on the technical aspects of the job, safety protocols, equipment operation, quality standards, and other job-specific skills.
  • Duration: Training is an ongoing process and may vary in duration depending on the complexity of the role and the employee’s experience level.
  • Components: Training tends to include hands-on instruction, demonstrations, practice exercises, and assessments to ensure that employees gain the necessary skills and knowledge.
Pro Tip

Both initial onboarding and ongoing training can be implemented with mobile learning solutions that leverage connected worker technology and AI to provide workers with bite-sized, on-demand training modules that they can access on smartphones or tablets. These modules can be developed with customized learning paths that are focused on the type of tasks and work employees are doing on the factory floor.

A

Why are training and onboarding important to manufacturing success

Onboarding and training are crucial to manufacturing success for several reasons including safety, compliance, quality, and more. A well-trained manufacturing workforce that has a deep understanding of company policies, its mission, and overall values drives successful initiatives by producing quality products, complying with both industry-wide and company-specific standards, and meeting production goals in a manner that is both safe and efficient.

The manufacturing industry is subject to numerous regulations related to safety, environmental practices, and product quality. Proper training ensures that employees are aware of and adhere to these regulations, reducing the risk of compliance violations and a well-structured onboarding program leads to lower turnover rates and a more effective and cohesive workforce, ultimately contributing to manufacturing success.

In summary, these two tools are essential in manufacturing for setting the stage for employee success and overall organizational success. Onboarding aligns new employees with the company’s culture, policies, and expectations, enhances their safety awareness, and fosters engagement and productivity, while training plays a pivotal role in contributing to manufacturing success by equipping employees with the knowledge, skills, and competencies necessary to perform their roles effectively.

What are the benefits of improving training and onboarding in manufacturing

Improving manufacturing employee onboarding and training offers several advantages, benefiting both the company and its employees. Comprehensive onboarding makes new hires feel connected to the company’s culture and values, while ongoing training can offer growth and development opportunities, leading to increased employee engagement and job satisfaction.

Companies with a skilled, well-trained workforce are more competitive in the marketplace, as they can produce higher-quality products at a lower cost and adapt to industry changes more effectively.

Training and development opportunities are often cited as a key factor in employee satisfaction. When employees feel that their skills are being enhanced and their careers are advancing, they are more likely to be satisfied with their jobs.

How continuous learning and connected worker solutions improve training and onboarding in manufacturing

Continuous learning and connected worker solutions can significantly enhance training and onboarding in manufacturing by providing more dynamic, effective, and adaptable approaches.

By incorporating continuous learning and connected worker solutions into the these processes, manufacturing companies can create more efficient, engaging, and rewarding experiences for employees. This not only accelerates the integration of new employees but also supports ongoing skill development and knowledge retention once on the job, ultimately improving productivity and the overall success of the organization.

connected worker as part of connected enterprise

Augmentir’s AI-based connected worker solution is being leveraged by manufacturing leaders to deliver continuous learning and development tools to optimize onboarding training for a rapidly changing and diverse workforce. Our innovative, smart connected worker suite is transforming how manufacturing organizations hire, onboard, train, and deliver on-the-job guidance and support.

 

digital skills management in a paperless factory

Schedule a live demo today to learn how our smart, connected worker solutions, AI-driven insights, and digital skills management are optimizing training and onboarding programs, tracking individual and team progress, and delivering targeted training and upskilling.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

Learn how to apply everboarding in manufacturing, and how it is replacing traditional onboarding and training methods.

According to Brandon Hall Group research, investment in employee training and development programs to enhance skills and knowledge is the highest-rated initiative globally to improve the employee experience. One highly effective approach towards revolutionizing training and onboarding is a continuous learning method called everboarding.

applying everboarding in manufacturing

Everboarding is a modernized approach toward employee onboarding and training that recognizes learning as a continuous and ongoing process. Its foundational characteristic is the belief that learning doesn’t stop after the initial onboarding period. Instead, everboarding emphasizes continuous skill development and employee knowledge enhancement throughout their careers.

Applying everboarding in a manufacturing environment involves tailoring continuous learning and development approaches to the unique needs and challenges of factory floor operations. As industrial processes evolve, employees must be routinely educated on process improvements, new technologies, safety standards, and efficiency initiatives.

Read on to learn more about how to apply everboarding to the factory floor and how fostering a culture of continuous improvement and learning keeps frontline workers safe, efficient, and engaged:

Steps for Implementing Everboarding in Manufacturing Operations

Everboarding in the context of the manufacturing industry refers to a forward-looking approach that ensures employees remain well-trained, adaptable, and aligned with industry standards throughout their tenure. This is essential in dynamic and fast-paced industrial environments like manufacturing. Here are some steps and strategies to begin implementing everboarding in your operations:

  1. Operationalize Learning: Develop and maintain a systematic approach to training and workforce development and ensure that ongoing training and development are available for all shop floor workers.
  2. Develop Learning Pathways: Create clear learning pathways and career development plans for employees. These pathways should outline the skills and knowledge required for career advancement within the manufacturing shop floor.
  3. Implement Digital Learning Platforms: Leverage digital learning platforms and smart, connected solutions to provide employees with access to training materials, videos, courses, and other resources. These platforms can track progress, and employees can learn at their own pace.
  4. Integrate Learning into the Workflow: Using digital, mobile, and connected technologies, organizations can integrate training into the factory floor for moment-of-need guidance and microlearning that allows frontline workers to stay compliant and operations to continue smoothly.
  5. Provide Feedback and Improvement Loops: Create a feedback mechanism where employees can provide suggestions for improving training programs and processes. Make sure to act on the feedback to continuously enhance the training experience.
  6. Initiate Regular Skill Assessments: Implement regular assessments and evaluations to identify areas where employees need further training or improvement.

Everboarding in a manufacturing factory floor environment is critical for keeping the workforce skilled, adaptable, and able to meet changing demands and technological advancements. By fostering a culture of continuous learning and improvement, you can ensure that the factory floor remains efficient and productive.

5 Useful Everboarding Technologies

Implementing Everboarding in manufacturing requires the use of various technologies to facilitate continuous learning and skill development. Here are five (5) useful technologies that can help speed the adoption of everboarding methods on the factory floor and support frontline workers on their continuous learning paths.

  1. Learning Management Systems (LMS): LMS platforms are essential for delivering and managing training content. They allow manufacturing companies to organize courses, track employee progress, and ensure compliance with training requirements.
  2. Connected Worker Applications: Connected worker applications provide mobile solutions, real-time data, and actionable insights that enable customized and personalized training dedicated to the needs of individual workers and specific tasks.
  3. Artificial Intelligence (AI): AI-driven systems can personalize training content based on employee performance and preferences. AI’s ability to process vast amounts of data, provide personalized experiences, and offer real-time feedback makes it a powerful tool for implementing everboarding.
  4. Internet of Things (IoT): IoT sensors can be integrated into manufacturing equipment to gather data on machine performance and employee interactions. This data can inform training needs and help identify areas for improvement.
  5. Wearable Technology: Wearable devices can be used for on-the-job training and performance monitoring. They are especially useful in high-risk manufacturing environments.

These technologies leverage connectivity, digital tools, and data to create a more dynamic and adaptive learning environment for frontline employees. By integrating emerging technologies like smart, connected worker solutions into manufacturing operations, companies can create a more agile and adaptive learning environment that supports the foundations of everboarding.

Pro Tip

Digital training tools can help implement everboarding and improve learning speed and retention. For example, workers who need visuals or real-world scenarios can access them using AI-powered software to create a comprehensive everboarding and training program that supports frontline employees throughout the entire skills and training lifecycle.

A

Improving Manufacturing Training with Everboarding

Implementing new learning technologies in any industry is met with a certain number of challenges. This remains especially true for the factory floor where training and development are traditionally separate from the work being done, and where traditional onboarding has been a one-and-done type of approach.

However, because everboarding is a process of continuous learning, organizations can improve their industrial training and onboarding, ensuring employees continually acquire new skills and knowledge to adapt to evolving technologies and processes. This not only helps in training new employees but also enables continuous learning and skill development for the entire workforce, improving productivity, safety, and quality in the process.

Implementing everboarding in factory floor operations can seem complex but it is a rewarding process that can be streamlined through solutions like Augmentir’s connected worker solution. With our AI-driven insights, our connected solution reduces onboarding time and transforms workforce training, bringing learning to the factory floor through intelligent guidance that delivers information to workers at the point of need.

Learn how manufacturers are implementing Augmentir’s AI-driven connected worker tools to capture and digitize tribal knowledge, reskill and upskill their workers, and empower their frontline teams – schedule a live demo today.

 

See Augmentir in Action
Get in Touch for a Personalized Demo

A connected worker strategy is critical to the success of your connected enterprise and digital transformation initiatives.

In today’s always-changing industrial landscape, organizations are acutely aware that adopting innovative technologies and processes is not just a “nice-to-have” but a “must” to stay competitive. According to PwC, 75% of manufacturers believe that Connected Enterprise technologies will have a major impact on their business over the next five years. By 2025, the number of connected devices in industrial settings is expected to reach 21.5 billion, making it clear that the adoption of connected technologies is a critical step for any organization that wants to succeed in the future.

connected enterprise

However, there is one aspect of a truly connected enterprise that many manufacturers overlook – their frontline workforce.

Frontline workers play a critical role in ensuring the safety, quality, and uptime of production operations, yet too often these workers are disconnected from the rest of the business. Connected frontline worker (CFW), refers to the use of technology to connect workers with the digital systems and processes in their organization, making it easier for them to collaborate, access information, and perform their jobs more efficiently. To fully realize the benefits of a connected workforce, it is essential to understand how they fit into the larger Connected Enterprise concept.

Learn more about what a connected enterprise is and the role that connected worker solutions play in the following sections:

What is a connected enterprise?

Connected Enterprise refers to the integration of digital technologies, data, and analytics across an organization’s entire operational landscape to improve efficiency, productivity, and profitability. Companies are rapidly adopting advanced technologies to improve their business operations. This concept spans several initiatives within an organization: assets and equipment, the products being manufactured, the end customer, operations, workers, and the entire supply chain.

connected enterprise - LNS Research

Source: LNS Research

Connected worker (or connected frontline worker – CFW) technology is a crucial part of this concept – as it connects the human workforce with the digital systems and processes in the organization.

How to create a connected enterprise

The first step to creating a connected enterprise is implementing smart, connected worker solutions. AI and connected frontline worker technologies are some of the leading solutions organizations are turning to on their path toward a Connected Enterprise. Augmentir has seen manufacturers achieve significant results after successfully implementing connected frontline worker solutions in conjunction with AI-driven analytics:

  • Up to a 72% reduction in training and onboarding times
  • More than 20% decrease in downtime
  • Nearly a 25% increase in productivity

Solutions that incorporate enhanced mobile capabilities and combine training and skills tracking with connected worker technology and on-the-job digital guidance can deliver significant additional value for an organization’s connected enterprise initiative. Data from actual work performance combined with AI-based analytics can inform workforce development investments, and deliver smart insights that reduce time to productivity, enable targeted reskilling and upskilling, and provide individualized guidance and support at the point of work so that you get the best each person has to offer.

connected worker as part of connected enterprise

However, companies need to be strategic and take a structured approach. It is imperative that the right solutions are identified and tested by the right divisions, personnel, and business units.

LNS Research has developed an “Industrial Transformation Reference Architecture” approach that provides a framework and simplifies implementation into four layers:

  1. Business Processes and Systems
  2. Connected Assets and Operations
  3. Data and Analytics
  4. Connected Worker

These guidelines give organizations reference points to help guide them along their path of industrial transformation and set them up for success in connecting their operations.

Key benefits of connecting your workforce to your enterprise

By leveraging AI and other smart technologies, companies are providing workers with real-time guidance and assistance, enabling them to perform their jobs more effectively. Frontline workers can access information, collaborate with colleagues, and receive real-time alerts on potential hazards, all of which help to improve their productivity and safety.

The benefits offered by AI and connected technologies are significant:

  • Improved efficiency: By automating routine tasks and providing real-time information, AI and connected worker technologies can help streamline operations and reduce errors.
  • Increased productivity: AI and connected worker technologies can help workers perform their jobs more effectively, enabling them to produce more goods in less time.
  • Better quality control: By providing real-time data on production processes and product quality, AI and connected worker technologies can help identify issues early and prevent defects.
  • Enhanced safety: Connected worker technologies can provide workers with real-time guidance and assistance, enabling them to perform their jobs more safely and avoid accidents.
  • Cost savings: By reducing downtime, improving efficiency, and enhancing product quality, connected worker technologies can help companies save money and increase profitability.
  • Improved decision-making: By providing real-time insights and data analytics, connected worker technologies can help companies make more informed decisions about their operations and identify new opportunities for growth.

According to McKinsey & Company, by 2030, the adoption of “Connected Enterprise” technologies is expected to generate $1-2 trillion in value for the global economy, including the manufacturing industry. As the transformation from paper processes to digital continues, industrial organizations are consistently finding that CFW solutions are an essential component of a larger “Connected Enterprise”. By leveraging AI and other advanced technologies to better analyze data and provide actionable insights, companies empower workers with the tools to perform their jobs more effectively, improving productivity, efficiency, and safety. Adopting AI and connected worker technologies is a key part of industrial transformation and of “Connected Enterprise” initiatives, offering industrial organizations an enhanced competitive advantage and solutions to many of the obstacles they face in today’s markets.

Implementing a connected enterprise with Augmentir

If you are interested in learning for yourself why companies are choosing Augmentir to help them connect, digitize, and optimize their frontline operations – reach out to book a demo.

 

See Augmentir in Action
Get in Touch for a Personalized Demo