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Top 10 GenAI-Powered Industrial Copilot Vendors To Watch In 2025

Augmentir was recently recognized by Verdantix as one of the top 10 best AI-powered industrial copilot vendors offering comprehensive solutions for workforce management and productivity efficiency.

July 14, 2025

Generative AI Industrial Copilots—AI assistants powered by large language models (LLMs) and tailored for manufacturing environments—are rapidly becoming essential tools for modern manufacturers. These copilots provide frontline workers and engineers with real-time, context-aware guidance, troubleshooting support, and automated documentation, all through natural language interactions.

Their rise is driven by critical industry challenges: a widening skills gap as experienced workers retire, ongoing workforce shortages, and the urgent need to boost productivity and operational efficiency. By capturing institutional knowledge and delivering it instantly to less-experienced workers, industrial copilots help manufacturers maintain performance, reduce downtime, improve safety, and accelerate digital transformation efforts.

Verdantix, an independent research and advisory firm that provides data-driven insights and strategic guidance on digital strategies for industrial organizations, recently covered the topic of generative AI industrial copilots in a market insights report. Verdantix’s market insight report highlights 10 innovative industrial copilot vendors delivering robust solutions for workforce management and productivity optimization. Industrial leaders can leverage this report to deepen their understanding of AI-driven technologies and explore how these solutions can support their own industrial transformation efforts.

Augmentir was recognized by Verdantix as one of the Top 10 Gen-AI-powered Industrial Copilot Vendors to Watch for 2025.

Top 10 Industrial Copilot Vendors

Here are the top 10 GenAI-Powered Industrial Copilot Vendors To Watch In 2025 as reported by Verdantix:

Augmentir – Augmentir’s generative AI assistant, Augie™, is a transformative tool designed to enhance industrial operations by providing real-time, context-aware support to frontline workers. Augie integrates data from various sources—including operational systems, training modules, and workforce management platforms—to deliver personalized guidance, streamline workflows, and facilitate rapid content creation.
ABB – ABB’s Genix Copilot, developed in collaboration with Microsoft, integrates large language models like GPT-4 to enhance industrial operations. It provides real-time, contextual insights to improve efficiency, productivity, and sustainability across sectors such as energy and utilities.
AVEVA – AVEVA, now part of Schneider Electric, has developed an Industrial AI Assistant, built on Microsoft Azure, that offers a conversational interface for users to access and summarize operational data. This assistant aims to improve decision-making and efficiency in industrial processes.
C3 AI – C3 AI‘s Generative AI Suite provides domain-specific solutions to assist technicians with equipment troubleshooting and reduce training time. The suite enables enterprise users to rapidly access and act on data through intuitive search and chat interfaces.
Cognite – Cognite‘s Generative AI Copilot, integrated within its Data Fusion platform, delivers real-time, contextualized insights for industrial operations. It enhances decision-making by providing a centralized view of industrial data, aiding in safety, reliability, and quality management.
IBM– IBM’s Copilot Runway assists enterprises in creating, customizing, and managing AI copilots, including integration with Microsoft 365. This offering aims to enhance productivity and drive business transformation through seamless AI adoption.
Nanoprecise – Nanoprecise’s ReKurv.ai is a generative AI solution designed for maintenance professionals in industrial environments. It offers real-time, contextual answers based on equipment behavior and operational data to enhance decision-making on factory floors.
Palantir – Palantir’s Artificial Intelligence Platform (AIP) connects AI with data and operations to drive automation across processes. It provides tools for building AI-driven functions and managing agents, facilitating real-time decision-making in critical contexts.
Siemens – Siemens’ Industrial Copilot, developed with Microsoft, is a generative AI assistant designed to enhance human-machine collaboration. It assists staff in designing products and organizing production and maintenance processes, aiming to improve productivity across industries.
SymphonyAI – SymphonyAI offers AI-driven solutions tailored for various industries, focusing on enhancing operational efficiency and decision-making. Their platforms integrate generative AI to provide actionable insights and improve business outcomes.

These companies, along with Augmentir, represent a transformative shift in how industrial leaders are deploying GenAI—not just to automate tasks, but to empower frontline workforces and drive measurable operational gains.

Key Benefits of Industrial Copilots

Industrial copilots offer a range of transformative benefits across operations, maintenance, training, and safety. Here are some of the key benefits:

Operational Efficiency & Productivity

Task Automation: Copilots can automate repetitive administrative tasks such as work order generation, data entry, and scheduling, freeing up time for skilled workers.
Real-Time Assistance: Provide workers with instant access to SOPs, manuals, and troubleshooting guides, improving first-time fix rates and reducing downtime.
Intelligent Recommendations: Suggest optimal next steps, tools, or parts based on contextual data, enhancing decision-making on the shop floor.

Data-Driven Insights

Contextualized Information: Copilots integrate data from multiple sources (ERP, CMMS, sensors, IoT) and present it in a unified, actionable format.
Anomaly Detection: Use AI to detect trends or anomalies in equipment performance or worker activity that could indicate operational risks or inefficiencies.

Knowledge Retention & Training

Just-in-Time Learning: Provide on-demand guidance and microlearning in the flow of work, tailored to workers’ roles and skill levels.
Knowledge Capture: Automatically document expert procedures and best practices to ensure tribal knowledge is retained and reused.

Safety & Compliance

Proactive Hazard Alerts: Warn workers of unsafe conditions based on environmental data, worker behavior, or equipment status.
Audit Support: Maintain up-to-date logs and documentation for compliance with industry regulations and standards.

Scalability & Workforce Empowerment

Support for Multi-Lingual & Diverse Teams: Enable consistent communication and guidance across geographically dispersed and multilingual teams.
Worker Empowerment: Give frontline workers more autonomy through AI guidance, increasing engagement and reducing reliance on supervisory intervention.

Augie™: An Industrial Copilot to Empower the Frontline Workforce

Introduced in early 2023, Augie™ is an industrial copilot designed specifically for the industrial frontline. Unlike traditional tools that rely heavily on equipment data alone, Augie™ integrates insights from frontline operations, training, engineering, and workforce data to deliver real-time, contextual support to frontline workers and supervisors.

Key Features Behind Verdantix Recognition

Verdantix highlighted Augmentir due to several standout capabilities within the Augie™ industrial copilot:

Industrial Work Assistant

Provide real-time support and guidance to workers on the floor or in the field. Augie helps workers with standard work, troubleshooting, and information access.

Content Assistant

Automatically converts standard files (Word, Excel, PDFs) into smart digital workflows such as SOPs and checklists. Augie can take your existing content and generate digital, smart forms, checklists, and interactive work procedures. Augie accelerates your transition to a paperless operation, and provides a robust tool for capturing tribal knowledge and converting it into digital corporate assets.

Operations Data Assistant

Interpret operational data through natural language queries, eliminating the need for complex reports or dashboards. The Augie industrial copilot helps operations leaders gain insights into your frontline operations by understanding and summarizing your operational data, generating reports, and providing insights into continuous improvement opportunities.

Extensibility Assistant

Offers developers tools to build custom GenAI experiences through user-defined functions and APIs. The Augie Extensibility Assistant from Augmentir empowers industrial companies to go beyond basic generative AI by enabling more intelligent and autonomous support for frontline operations. Through its seamless integration with Augmentir’s AI Agent Builder, Augie allows users to create and deploy AI agents that can interact with and analyze operational data, trigger automated workflows, and respond contextually to frontline needs. This extensibility framework lets manufacturers tailor AI assistance to their unique environments—connecting to third-party systems, retrieving and acting on data, and continuously learning from worker behavior and outcomes. The result is a scalable, adaptive solution that extends GenAI from simple question-answering to proactive, intelligent task support across the digital thread.

Solving Real Industrial Challenges

The industrial sector faces a range of challenges: growing skills gaps, legacy processes, inconsistent quality, and labor shortages. Augie™ directly addresses these by:

Boosting workforce performance with personalized, AI-driven task support.
Improving decision-making via fast access to operational and procedural knowledge.
Accelerating continuous improvement by uncovering inefficiencies through embedded data analytics.

The Future of Frontline Work, Powered by the Augie Industrial Copilot

Augmentir’s inclusion in Verdantix’s Top 10 GenAI Industrial Copilot Vendors watch list underscores its leadership in shaping the next generation of intelligent, AI-powered industrial tools. As frontline work evolves, platforms like Augie will be instrumental in bridging workforce gaps, maximizing productivity, and enabling safer, smarter operations.

Request a demo and see how Augie is redefining frontline performance.

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Continuous Improvement in Manufacturing: Embracing Innovation for Operational Excellence

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Explore the fundamentals of continuous improvement, the challenges of traditional CI methods, and how technologies like Augmentir are transforming continuous improvement in modern manufacturing.

July 1, 2025

In today’s competitive global market, manufacturers are under constant pressure to produce more efficiently, reduce costs, and deliver higher-quality products—faster than ever before. To stay ahead, continuous improvement is no longer optional; it is essential. This methodology, rooted in principles like Lean Manufacturing, Six Sigma, and Kaizen, focuses on incremental and ongoing enhancements in processes, productivity, and quality. But what sets the leaders apart in the modern era is how they leverage technology to drive and sustain these improvements at scale.

In this article, we explore the fundamentals of continuous improvement, examine the challenges of traditional CI methods, and highlight how technologies like Augmentir are transforming continuous improvement in modern manufacturing.

The Core of Continuous Improvement

Continuous improvement (CI) in manufacturing involves systematically identifying, analyzing, and enhancing production processes. It is not just about big innovations; often, the smallest tweaks—reducing downtime, improving machine reliability, or streamlining communication—can yield significant ROI.

Key principles include:

Employee Involvement: Workers on the shop floor often have the most direct insights into inefficiencies and can be powerful agents of change.
Data-Driven Decisions: Improvements should be driven by measurable performance indicators.
Standardization and Feedback Loops: Once better methods are discovered, they need to be adopted, documented, and continuously reassessed.

While the philosophy is sound, many manufacturers struggle with implementation. And that’s where the problems begin.

The Problems with Traditional CI Programs

Despite decades of focus on Lean and Six Sigma, many CI initiatives fall short. Why? Because traditional CI programs are often hampered by outdated practices, lack of engagement, and poor data visibility. Here are some of the most common issues:

1. Siloed and Manual Processes

In many plants, improvement efforts are manually tracked—on paper, spreadsheets, or disconnected systems. This siloed data leads to slow feedback loops and inconsistent execution across shifts or facilities.

2. One-Size-Fits-All Approaches

Traditional CI programs often rely on standardized procedures that assume all workers have the same skills and experience. This ignores the wide variation in frontline worker proficiency and limits personalization in training or task guidance.

3. Lack of Real-Time Data

Many organizations make decisions based on lagging indicators like end-of-month scrap reports or audits. Without real-time insight into what’s happening on the floor, it’s impossible to react swiftly or identify the root cause of issues as they emerge.

4. Low Frontline Engagement

CI often becomes a top-down initiative driven by managers and engineers, rather than frontline workers. When operators aren’t empowered or incentivized to contribute, critical on-the-ground insights are lost.

5. Sustainability Challenges

Even when initial improvements are made, organizations often struggle to sustain gains. Without built-in systems for reinforcement, training, and measurement, improvements fade, and old habits resurface.

These problems don’t mean CI is broken—they highlight the need for modernization. That’s where connected technologies and AI come in.

Technologies Fueling Modern Continuous Improvement

To accelerate continuous improvement, modern manufacturers are increasingly embracing Industry 4.0 technologies—an approach popularized by German engineer and economist Klaus Schwab in his 2016 book The Fourth Industrial Revolution. This movement is reshaping manufacturing by integrating smart technologies that optimize production processes and enhance decision-making. Among the most impactful advancements are Connected Worker Platforms and Artificial Intelligence (AI), both of which are transforming how work is executed and improved on the shop floor.

Connected Worker Platforms

Connected worker platforms provide real-time visibility and data from the shop floor. These platforms link frontline workers with digital tools that enhance communication, guide tasks, and collect performance data. Key benefits include:

Standardized Work Instructions
Real-Time Communication and Support
Digital Training approaches that enhance corporate training methodologies, such as Training Within Industry (TWI)
Performance Data for Targeted Improvements

Artificial Intelligence (AI)

AI takes CI to the next level by analyzing massive amounts of operational data—spotting trends, predicting outcomes, and recommending optimizations. Benefits include:

Root Cause Analysis
Predictive Maintenance and Forecasting
Intelligent Guidance for Tasks and Training

Together, these technologies enable a dynamic, responsive CI process that adapts to real-world conditions and human variability.

Augmentir: Elevating Continuous Improvement with AI-Powered Connected Work

In the modern manufacturing landscape, tools that enhance worker productivity, decision-making, and operational visibility are essential. That’s where Augmentir stands out. As a next-generation Smart Connected Worker Platform, Augmentir is uniquely designed to empower frontline workers and enable continuous improvement at scale—using the power of artificial intelligence.

Unlike traditional connected worker solutions that merely digitize paper-based processes, Augmentir goes further. It not only captures data from the frontline—it makes that data intelligent, actionable, and personalized. With built-in AI capabilities, Augmentir helps manufacturers bridge the gap between people, processes, and performance improvement.

What Makes Augmentir Different?

At its core, Augmentir offers a suite of tools that digitize, guide, and optimize frontline work:

Personalized Digital Work Instructions

Augmentir enables the creation and deployment of dynamic, multimedia-rich work instructions. These are personalized based on worker proficiency, reducing errors and improving quality.

Smart Workforce Management

With real-time skill tracking and performance analytics, Augmentir ensures that the right task is assigned to the right worker—improving efficiency and safety.

Industrial Collaboration

With manufacturing collaboration software from Augmentir, frontline teams can effectively collaborate and share information across across shifts, plants, and languages.

Operational Visibility

Every interaction on the shop floor is captured and analyzed to surface trends, bottlenecks, and areas for improvement. Unlike traditional audits or passive reports, Augmentir offers continuous, real-time insights.

Generative AI Assistant

Augie, Augmentir’s generative AI assistant, accelerates continuous improvement by delivering real-time insights, generating digital SOPs, and offering intelligent recommendations based on frontline data. By transforming operational activity into actionable guidance, Augie empowers teams to identify inefficiencies, reduce errors, and drive faster, more effective improvements.

Continuous improvement is the heartbeat of modern manufacturing excellence. But in today’s environment, traditional methods alone are not enough. The path forward lies in combining proven CI philosophies with digital innovation.

With platforms like Augmentir, and tools like Augie, manufacturers can move from reactive problem-solving to proactive performance enhancement—empowering workers, accelerating learning, and ensuring sustainable results.

The future of manufacturing is connected, intelligent, and continuously improving.

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Breaking Down the Barriers to Frontline Workforce Performance

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Unlock frontline workforce performance and improve safety and quality by removing 7 key barriers with Augmentir’s AI-powered Connected Worker Platform.

July 8, 2025

In a recent conversation with a manufacturing operations leader now focused on training, a familiar challenge emerged: pinpointing the true culprits behind frontline performance issues. Is it the process? The training? Or something deeper?

Rather than spinning in circles, we reframed the conversation with one simple, powerful question:

“What barriers exist that prevent good performance?”

This shift in perspective uncovered a set of common – and deeply entrenched – challenges. But more importantly, it revealed how the right digital tools, like Augmentir’s Connected Worker Platform, can systematically remove these barriers to unlock new levels of efficiency, quality, and engagement.

1. Inconsistent or Outdated Work Instructions

“Operators don’t always have clear, current procedures. We rely on tribal knowledge too much.”

When frontline workers rely on word-of-mouth or outdated paper instructions, variability and errors become inevitable. Small deviations in procedure can accumulate into major quality issues or production inefficiencies.

The results? Incorrect assemblies, wasted materials, process delays, or even safety incidents. Over time, these inconsistencies create a culture of uncertainty, where each shift or team may interpret the “right way” differently — hurting overall operational performance.

How Augmentir Helps:

Smart Digital Workflows: Augmentir digitizes and standardizes work instructions, ensuring that every operator, on every shift, follows the most up-to-date procedures. Augmentir’s no-code authoring environment allows you to create, update, and deliver work instructions to users through any mobile device or wearable technology appropriate for the job.
Augie™ Generative AI Content Assistant: Quickly generate standard work procedures from Excel, Word, PDFs, images, or videos. Augie takes your existing content and generates digital smart forms, checklists, and digital work instructions.
AI-driven content recommendations: The platform continuously learns from real-time execution data, surfacing opportunities to update or improve workflows based on actual performance and feedback.

2. Lack of Visibility into Workforce Capability

“We don’t always know who’s trained or qualified to do what. That slows us down or leads to errors.”

Without a clear view of skills and qualifications, managers are left guessing. As a result, unqualified workers may be assigned to critical tasks, increasing the risk of quality defects or compliance violations. Teams lose time shuffling responsibilities, and supervisors become hesitant to delegate.

This visibility gap also creates missed opportunities for upskilling and slows down workforce agility — a major issue in today’s high-turnover environments.

How Augmentir Helps:

Skills & Certification Tracking: Augmentir’s digital skills matrix and skills management capabilities give supervisors real-time visibility into who is qualified for each task.
Personalized Work Instructions: Smart work instructions deliver guidance and support matched to the needs of each worker, so that everyone can work at their personal best.
AI-Based Workforce Profiling: The system learns from task execution data to automatically update worker profiles, enabling smarter workforce planning and targeted upskilling.

3. Reactive Problem Solving

“We often operate in firefighting mode. By the time we detect a problem, it’s already costly.”

Manufacturing teams often find themselves reacting to quality issues, inefficiencies, or breakdowns after the damage is done. This “firefighting mode” leaves little time for structured problem solving and often results in compounding consequences — missed production targets, increased scrap or rework, unexpected downtime, or worse.

When frontline teams are stuck in reactive cycles, quality issues go undetected, potentially leading to customer complaints, warranty claims, or even costly product recalls. In high-risk environments, delayed detection can also result in safety incidents, regulatory violations, or compliance lapses. In short, reaction-mode doesn’t just waste time — it puts revenue, reputation, and workers at risk.

How Augmentir Helps:

Real-Time Operational Insights: Augmentir captures granular execution data across tasks, revealing trends and anomalies before they escalate.
AI-Powered Root Cause Analysis: The platform correlates performance data with variables like shift, equipment, and training gaps to surface underlying causes — proactively.
Industrial Collaboration Tools: Effectively collaborate and share information across your frontline teams. Augmentir provides manufacturing collaboration software to support context-based collaboration, connecting team members across shifts, plants, and languages.
Automated Alerts and Dashboards: Teams can receive real-time notifications and visualizations that help prioritize issues before they disrupt operations.

4. Disconnected Systems and Information Silos

“Information lives in too many places — paper, spreadsheets, different apps — so we don’t see the full picture.”

When critical information is fragmented across departments and systems, decision-making becomes slow, misinformed, or reactive. Frontline teams waste time hunting down documents, while managers struggle to identify trends or take corrective action across shifts and sites.

This fragmentation contributes to process delays, miscommunication, redundant training efforts, and reduced responsiveness — all of which erode efficiency and customer satisfaction.

How Augmentir Helps:

Integrated, Single Pane of Glass Platform: Augmentir centralizes work instructions, training records, skills data, and performance analytics into a single platform.
Built-in Integrations: Seamless connections with MES, ERP, QMS, and LMS systems ensure that frontline and back-office teams stay aligned.

5. Low Engagement or Lack of Ownership

“Operators don’t always feel connected to the bigger picture. That impacts quality and efficiency.”

When workers feel like cogs in a machine — disconnected from purpose, feedback, or opportunities for growth — their performance suffers. Disengagement leads to lower productivity, reduced quality focus, and higher turnover, all of which directly impact the bottom line.

Without ownership and recognition, frontline teams are less likely to take initiative, escalate issues, or contribute ideas for improvement.

How Augmentir Helps:

Personalized Work Experiences: Augmentir tailors tasks and support to each worker’s skill level and role, helping them succeed and grow.
Feedback Loops and Microlearning: The platform makes it easy for workers to give feedback and receive targeted coaching, reinforcing a culture of continuous improvement.
Digital Recognition & Performance Insights: Operators can see their impact and progression over time, boosting engagement and accountability. This improves workforce performance throughout the employee lifecycle.

6. High Turnover and Training Burden

“We’re constantly onboarding and retraining. It’s hard to get people up to speed quickly.”

Frequent turnover and lengthy training cycles make it difficult to maintain consistent performance. Traditional training approaches often require pulling experienced workers off the floor, leading to productivity dips and training bottlenecks.

The consequences include long ramp-up times, repetitive errors from new hires, and overburdened veteran employees. Worse, training documentation often goes stale quickly, failing to reflect process changes or lessons learned.

How Augmentir Helps:

Accelerated Onboarding: Step-by-step guided workflows with embedded videos and support reduce time-to-competency.
On-the-Job Learning: Contextual guidance within tasks enables learning in the flow of work, minimizing downtime and increasing retention.
Training Content Versioning: Built-in tools ensure training materials evolve alongside your operations.

7. Inconsistent Execution Across People, Shifts or Lines

“We see variability across lines or shifts — even when the process is the same.”

Even when processes are well-documented, execution can vary wildly depending on who is performing the task, when, or where. These inconsistencies lead to uneven quality, production delays, and missed KPIs, especially when variability isn’t visible or well understood.

Without a way to measure and compare performance at the individual or team level, continuous improvement efforts fall flat.

How Augmentir Helps:

Execution Intelligence: Augmentir analyzes execution patterns across shifts, lines, and facilities to uncover where and why variability exists.
Standardization Through AI: The platform uses AI insights to recommend adjustments to work instructions and training, helping bring every worker up to best-in-class performance.
Targeted Coaching: Managers can identify who needs support and deliver it efficiently, closing gaps faster.

The Bottom Line: A Smarter Path to High-Performance Frontlines

Rather than blaming either training or operations, the right question is: “What’s getting in the way of great performance?”

Augmentir’s AI-driven Connected Worker Platform helps manufacturers answer that question — and act on it — with precision and speed. By eliminating the barriers outlined above, companies can build a high-performance frontline workforce that is skilled, engaged, and aligned with business goals.

Ready to break down your barriers to performance?

Let’s talk about how Augmentir can help.

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The Great Resignation in Manufacturing

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Recently, Augmentir completed a rigorous qualification audit as part of a Tier 1 Pharmaceutical Manufacturing company’s Good Manufacturing Practice (GMP), and we are pleased to announce that our product successfully passed the audit.

February 17, 2022

A recent article published by The Washington Post shows some shocking numbers on the amount of Americans leaving their jobs over the past year. It’s no surprise that hotel and restaurant workers are resigning in high numbers due to the pandemic, but what is surprising is the fact that the manufacturing industry has been hit the hardest with “a nearly 60 percent jump” compared to pre-pandemic numbers. This “Great Resignation in Manufacturing” is the most of any industry, including hospitality, retail, and restaurants, which have seen about a 30% jump in resignations.

However, if you dig deeper, this trend isn’t new. This recent increase in job quitting in manufacturing has simply magnified a problem that had already been brewing for years, even prior to the start of the pandemic. In fact, in the four years prior to the pandemic (2015-2019), the average tenure rate in manufacture had decreased by 20% (US Bureau of Labor Statistics).

This accelerating workforce crisis is placing increased pressure on manufacturers and creating significant operational problems. The sector that was already stressed with a tight labor market, rapidly retiring baby-boomer generation, and the growing skills gap is now facing an increasingly unpredictable and diverse workforce. The variability in the workforce is making it difficult, if not impossible to meet safety and quality standards, or productivity goals.

Manufacturing leaders’ new normal consists of shorter tenures, an unpredictable workforce, and the struggle to fill an unprecedented number of jobs. These leaders in the manufacturing sector are facing this reality and looking for ways to adjust to their new normal of building a flexible, safe and appealing workforce. As a result, managers are being forced to rethink traditional onboarding and training processes. In fact, the entire “Hire to Retire” process needs to be re-imagined. It’s not the same workforce that our grandfather’s experienced, and it’s time for a change.

The Augmented, Flexible Workforce of the Future

The reality is that this problem is not going away. The Great Resignation in manufacturing has created a permanent shift, and manufacturers must begin to think about adapting their hiring, onboarding, and training processes to support the future workforce in manufacturing – an Augmented, Flexible Workforce.

What does this mean?

It means adopting new software tools to support a more efficient “hire to retire” process to enable companies to operate in a more flexible and resilient manner.
It means starting to understand your workforce at an individual level and using data to intelligently closes skills gaps at the moment of need and enables autonomous work.
And it means taking advantage of data. More specifically, real-time workforce intelligence that can provide insights into training, guidance, and support needs.

Investing in AI-powered connected worker technology is one way to boost this operational resiliency. Many manufacturing companies are using digital Connected Worker technology and AI to transform how they hire, onboard, train, and deliver on-the-job guidance and support. AI-based connected worker software provides a data-driven approach that helps train, guide, and support today’s dynamic workforces by combining digital work instructions, remote collaboration, and advanced on-the-job training capabilities.

As workers become more connected, manufacturers have access to a new rich source of activity, execution, and tribal data, and with proper AI tools can gain insights into areas where the largest improvement opportunities exist. Artificial Intelligence lays a data-driven foundation for continuous improvement in the areas of performance support, training, and workforce development, setting the stage to address the needs of today’s constantly changing workforce. Today’s workers embrace change and expect technology, support and modern tools to help them do their jobs.

To learn more about how AI is being used to digitize and modernize manufacturing operations, contact us for a personalized demo.

Transforming Dairy Manufacturing with Connected Worker Technology: Why Augmentir Leads the Way

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Discover how Connected Worker platforms like Augmentir are transforming safety compliance in manufacturing and industrial sectors. From digitized SOPs to AI-powered insights, learn 5 powerful ways to improve EH&S.

June 29, 2025

As the dairy industry struggles with increasing demand, shifting regulatory landscapes, and a widening skills gap, manufacturers are turning to digital tools to modernize their operations.

One solution that stands out in this transformation is Connected Worker software, a category that empowers frontline workers through real-time guidance, remote collaboration, and intelligent insights. And among the leaders in this space is Augmentir, a platform purpose-built to optimize frontline operations across food and beverage manufacturing — including dairy.

The Unique Challenges of Dairy Manufacturing

Dairy processors operate in a high-pressure environment with narrow margins and tight compliance requirements, and uncompromising safety and quality standards. They face:

Stringent sanitation and traceability regulations
Perishable raw materials and products
High variability in production lines and product SKUs
An aging workforce and high turnover rates
Lack of real-time visibility into frontline work

These factors place immense stress on both the workforce and the systems that support them. Maintaining consistent safety and quality while navigating these challenges is difficult—especially when legacy systems fall short in enabling knowledge transfer, standardizing procedures, and responding quickly to non-conformances or equipment issues.

Addressing Dairy Challenges with Technology

Technology plays a critical role in addressing workforce, compliance, safety, and quality challenges in dairy manufacturing. Connected worker platforms, in particular, enable real-time communication, guided digital workflows, and smart data capture that help ensure procedures are followed consistently and correctly.

A Connected Worker platform is a digital layer that equips frontline workers with smart tools — often via mobile devices or wearables — to complete tasks more effectively. These platforms empower frontline workers with step-by-step instructions, instant access to support, and automated documentation—improving adherence to safety and quality standards while reducing training time and human error. By digitizing and connecting the workforce, dairy manufacturers can drive greater operational efficiency, accountability, and continuous improvement across their operations.

The result is a safer, more efficient, and more agile workforce — even amidst labor shortages or high variability in operations.

Why Augmentir for Dairy?

Augmentir goes beyond digitizing work — it optimizes it through AI. This means that the platform continuously learns from workforce behavior and system performance to identify where improvements can be made.

Key features that make Augmentir ideal for dairy manufacturers include:

1. Smart Workflows for Sanitation and Quality Control

Augmentir helps ensure that Standard Operating Procedures (SOPs) for Clean-in-Place (CIP) systems and product changeovers are followed consistently and documented in real time. This reduces the risk of contamination and non-compliance.

2. Workforce Development and Knowledge Retention

With an aging workforce and growing training demands, Augmentir’s embedded skills tracking and adaptive learning tools ensure that employees are properly trained and matched to the right jobs based on their evolving capabilities.

3. Real-Time Issue Resolution

Whether it’s a malfunctioning separator or an alert from a pasteurizer, frontline workers can instantly connect and collaborate using Augmentir’s connected worker technology. This reduces downtime and accelerates resolution—without waiting for external support.

Augmentir enables effective, context-based collaboration across shifts, sites, and languages. Teams can share information in real time, and directly update work procedures to reflect tribal knowledge exchanged during collaboration sessions. Augmentir’s AI captures and transforms this expertise into sharable corporate knowledge, improving visibility and communication.

Workers can also raise, track, and manage maintenance notifications digitally using a visual Kanban board. Monitor operational KPIs, and seamlessly escalate issues to enterprise Plant Maintenance systems or CMMS platforms.

4. AI-Powered Insights

Augmentir’s AI continuously analyzes data from work execution to uncover patterns and opportunities for optimization — such as which procedures cause delays, or where additional training is needed.

5. Integration-Friendly

Augmentir can seamlessly integrate with existing ERP, MES, CMMS, and QMS systems, providing a flexible way to modernize without ripping and replacing core infrastructure. This integration infrastructure allows Augmentir to act as a “Single Pane of Glass” for a manufacturer’s frontline operations.

Real-World Impact

Dairy companies adopting Augmentir’s Connected Worker platform reports:

Up to 72% reduction in onboarding and training time
27% reduction in quality issues and improved first-time quality and compliance adherence
21% decrease in unplanned downtime
Higher worker engagement and retention

A New Standard for Frontline Excellence

In an era where labor shortages, quality demands, and operational agility define success, the world’s leading dairy manufacturers, such as Müller Milk, are turning to Augmentir to modernize their frontline operations. By replacing manual, paper-based processes with AI-powered digital tools, these industry leaders are empowering their workforce, optimizing every task, and transforming their plants into smart, data-driven operations. Augmentir is not just a tool — it’s becoming the new standard for operational excellence in the dairy industry.

Request a demo to learn how Augmentir can modernize your dairy operations.

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Top 5 Ways Connected Worker Technology Improves Safety Compliance

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June 19, 2025

In industries like manufacturing, energy, pharmaceuticals, and construction, Environmental, Health & Safety (EH&S) is not just a regulatory requirement—it’s central to operational integrity, workforce well-being, and brand trust. Yet many organizations still rely on outdated paper processes, static training programs, and fragmented safety communication systems.

As digital transformation accelerates across frontline operations, a new class of solutions is emerging: Connected Worker platforms. These tools empower industrial workers with mobile access to the information, training, and communication they need—exactly when and where they need it. When integrated into EH&S programs, they don’t just make safety easier to manage—they make it smarter, more scalable, and more resilient.

Backed by AI and real-time data, platforms like Augmentir are helping companies move from reactive safety management to proactive risk prevention.

Here are the top 5 ways Connected Worker tools are improving safety compliance in 2025 and beyond:

1. Digitizing and Standardizing Safety Procedures

Outdated SOPs, missing forms, manual permit to work processes, and inconsistent training delivery can all lead to non-compliance and unsafe conditions. Connected Worker tools eliminate these gaps by fully digitizing safety workflows—creating a single source of truth for the entire workforce.

Whether it’s a job safety analysis, equipment inspection, permit to work, or Lockout Tagout (LOTO) checklist, mobile connected worker applications ensure every worker has access to real-time, validated instructions. No printing. No ambiguity. Just operational consistency.

Impact: Reduced procedural deviations, increased inspection completion rates, and simplified regulatory reporting.

2. Real-Time Communication of Hazards and Safety Updates

Many industrial incidents are the result of slow or ineffective communication. Connected Worker platforms enhance situational awareness by enabling real-time messaging, collaboration, alerts, and escalation workflows.

If an unexpected hazard arises—say, a chemical leak or equipment fault—managers can instantly notify affected personnel, reroute workflows, or push emergency protocols. Workers, in turn, can report near misses, unsafe conditions, or noncompliance through voice commands, forms, or photos directly from the floor.

Result: A faster, closed-loop system for identifying and addressing safety risks before they escalate.

3. Delivering Embedded, Adaptive Safety Training

Traditional EH&S training is periodic, generic, and disconnected from actual work. In contrast, Connected Worker tools bring adaptive, on-demand microlearning directly into the flow of work.

Using Augmentir’s AI-powered connected worker platform, safety refreshers, toolbox talks, and task-specific training modules are delivered at the point of need—tailored to the worker’s skill level, recent behavior, or even risk profile.

Why it matters: Personalized safety education builds long-term retention and reduces costly retraining cycles.

4. Automating Safety Documentation and Compliance Readiness

Compliance is only as strong as its documentation. But manual reporting systems often result in incomplete records, delayed submissions, or errors that surface during audits.

Connected Worker platforms solve this by automatically capturing who did what, when, and how—across inspections, sign-offs, observations, and more. Every action is time-stamped, traceable, and ready for regulatory review, whether you’re governed by OSHA, ISO 45001, or industry-specific protocols.

Compliance advantage: Be audit-ready in minutes, not months.

5. Unlocking Predictive Safety Insights Through AI

EH&S leaders need to do more than react—they need to predict. With Connected Worker platforms, operational data becomes a strategic asset. Augmentir uses AI and machine learning to analyze safety behaviors, flag leading indicators of risk, and recommend interventions—before incidents occur.

This includes identifying trends such as repeated safety violations on a particular shift, increasing near-misses on certain equipment, or declining task proficiency in a subgroup of workers.

Forward-looking benefit: Transition from lagging indicators (like incident rates) to leading indicators that drive a culture of safety excellence.

How Augmentir is Revolutionizing Safety Compliance

Augmentir’s platform is at the forefront of transforming how industrial companies manage EH&S. By embedding safety into daily operations, it helps organizations go beyond compliance to create a culture of safety ownership.

Key innovations Augmentir brings to safety compliance:

AI-driven Safety Intelligence: Augmentir’s AI identifies risk trends across tasks, teams, and sites, helping safety leaders implement targeted improvements.
Smart Workflows: Every safety-critical task is embedded into digital workflows that adapt to individual performance and conditions in real time.
Continuous Worker Feedback: Built-in feedback loops ensure workers can raise issues, suggest improvements, and stay engaged with safety practices.
Performance-Linked Safety Coaching: Augmentir correlates safety metrics with individual skill profiles, prompting personalized coaching to address gaps before they become incidents.

Augmentir doesn’t just digitize safety—it makes it dynamic, intelligent, and fully integrated with operational execution. As a result, companies can achieve higher compliance rates, fewer incidents, and a more empowered frontline workforce.

Final Thoughts: EH&S in the Connected Era

LNS Research, a thought leader in the industrial space, recently identified EH&S as one of the most strategic areas impacted by Connected Worker technologies. As expectations rise—for safety, sustainability, and operational agility—the need to modernize your EH&S approach becomes non-negotiable.

Augmentir’s Connected Worker platform enables industrial companies to embed safety into every task, every worker, and every workflow. It’s time to stop managing safety in silos and start integrating it into the core of your operations.

Let’s talk: Request a demo to see how Augmentir can elevate your EH&S strategy.

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Mastering the Golden Hour in Manufacturing: Boost Shift Startup Performance

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Discover how to optimize shift startup performance during the golden hour in manufacturing – boost efficiency and drive productivity with connected worker technology.

May 3, 2025

The Golden Hour in Manufacturing refers to the first hour of production after a shift begins, a line is restarted, or a process is changed over. It is a critical window of time where performance, quality, and productivity are closely monitored to ensure a strong, stable start to the shift.

AI-powered connected worker solutions give you the digital tools to create a reliable, transparent, and data-driven shift handover — making your Golden Hour truly golden. No more missed info, no more guesswork, just smooth startups and better shift-to-shift alignment.

Read our article below to learn more about the Golden Hour in Manufacturing:

What is the Golden Hour in Manufacturing?
Golden Hour: A Bottleneck and an Opportunity
The Impact Golden Hour has on Overall Daily Productivity
How Smart Connected Worker Technology Improves the Golden Hour
Optimizing the Golden Hour with Augmentir

What is the Golden Hour in Manufacturing?

The Golden Hour in manufacturing is the crucial first hour at the start of a production shift, changeover, or restart. This period is treated as a high-priority window to verify that machines, materials, personnel, and processes are all operating correctly and efficiently. During this time, supervisors and frontline workers focus on identifying and resolving any early-stage issues—such as quality defects, equipment malfunctions, or supply shortages—before they can affect the rest of the shift. The goal is to ensure a smooth, consistent startup that sets the stage for high productivity and minimal waste.

This concept aligns closely with lean manufacturing principles, emphasizing proactive problem-solving, first-time quality, and continuous improvement. By closely monitoring performance metrics like first pass yield, cycle time, changeover time (a key performance indicator for quick changeover), and downtime during the Golden Hour, teams can make real-time adjustments and prevent small issues from becoming larger operational setbacks. Many manufacturers also use digital tools and connected worker platforms to standardize Golden Hour checklists, track startup performance, and support operator communication—turning this critical hour into a strategic advantage.

Pro Tip

Using digital tools and connected worker technology can help to standardize and optimize Golden Hour checklists, track startup performance, and support operator communication—turning this critical hour into a strategic advantage.

Golden Hour: a Bottleneck and an Opportunity

The Golden Hour is a deceptively small window with an outsized impact. It’s when frontline workers receive their marching orders, assess equipment, respond to unresolved issues from the previous shift, and set the tone for productivity, safety, and quality. But for many manufacturers, this hour can be plagued by inefficiencies.

Bottleneck: Where the Golden Hour Goes Wrong

Here’s how the Golden Hour can become a liability:

1. Incomplete Shift Handover

Most shift changes rely on manual notes, whiteboard updates, or verbal exchanges. These are often:

Inconsistent or outdated
Lacking context (e.g., root causes, downtime justifications)
Not actionable for incoming workers

This creates information gaps that lead to confusion, delays, or rework.

2. Delayed Startup and Lost Time

Operators may spend 30–60 minutes just getting oriented:

Locating tools or materials
Checking machine status
Figuring out which tasks are highest priority

This lost time is rarely tracked, but it compounds over shifts, weeks, and quarters—significantly reducing overall equipment effectiveness (OEE).

3. Unresolved Issues Carry Over

When maintenance issues, quality concerns, or safety risks go undocumented or unaddressed, they often resurface during the next shift—now harder to track and fix.

4. Disengaged or Underprepared Workers

According to Gallup, employee engagement in the U.S. fell to its lowest level in over a decade in 2024, with only 31% of employees reporting being actively engaged at work. In manufacturing environments, this disengagement is especially visible during shift transitions—particularly among new or cross-trained workers. These employees often enter their shifts unsure of what’s expected of them, especially during the critical first hour. Without clear direction, proper onboarding, or real-time support, their uncertainty can quickly lead to avoidable errors, increased dependency on supervisors, and a noticeable drop in confidence and morale. This not only affects individual performance but can disrupt the flow of the entire operation.

Opportunity: A Strategic Window for Gains

When managed well, the Golden Hour becomes a strategic advantage that sets the foundation for a high-performance day.

1. Accelerated Ramp-Up Time

With the right systems in place, workers can:

Receive task assignments instantly
Access personalized, digital instructions
Know the status of machines and ongoing work within minutes

This cuts wasted time and increases output from the get-go.

2. Stronger Communication Between Shifts

Digitized, real-time shift reports ensure continuity by:

Highlighting unresolved issues
Providing historical context for recurring problems
Aligning everyone on goals and priorities

Shift Handover Report using Augmentir’s Connected Worker Platform

This minimizes miscommunication and helps to improve shift handover.

3. Data-Driven Decision-Making

Supervisors and plant managers gain instant visibility into:

What happened last shift
What’s planned this shift
Where attention is needed now

These insights help allocate resources more effectively during the most time-sensitive part of the day.

4. Proactive Quality and Safety Checks

The first hour is a prime window to:

Identify anomalies before full-scale production starts
Catch quality issues early
Perform standardized safety walkthroughs

This proactive approach leads to fewer defects, reduced scrap, and improved compliance.

5. Frontline Worker Empowerment

When workers are equipped with the tools, context, and clarity they need right away, they feel:

More confident
More engaged
More likely to solve problems independently

The Impact Golden Hour has on Daily Productivity

The Golden Hour in manufacturing plays a crucial role in shaping daily productivity by establishing a strong operational foundation right at the start of the shift. When this first hour is managed effectively—through proper machine checks, material readiness, and operator alignment—it minimizes early disruptions and ensures that production ramps up efficiently. This proactive approach helps prevent issues from escalating, allowing teams to maintain a steady workflow and hit performance targets more consistently throughout the day.

Conversely, if problems arise during the Golden Hour—such as equipment malfunctions, quality defects, or unclear communication—they often cause delays and require rework, which can drag down productivity for the entire shift. By treating the Golden Hour as a focused period for startup optimization and problem-solving, manufacturers can reduce downtime, improve first-pass yield, and drive a more productive and predictable day on the shop floor.

How Smart Connected Worker Technology Improves the Golden Hour

Connected worker platforms digitize and enhance frontline workflows, enabling smarter, faster shift transitions. Here’s how:

1. Digital Shift Handover Logs

Replace static whiteboards and paper notes with real-time digital logs that:

Capture key insights from the previous shift
Automatically assign tasks
Flag unresolved issues or maintenance alerts

2. Context-Aware Work Instructions

Workers receive personalized, on-demand instructions that adapt to:

Role
Skill level
Machine status
Environmental factors

This eliminates confusion and empowers workers from minute one.

3. Data-Driven Shift Reports

Supervisors gain visibility into:

Performance trends
Downtime root causes
Operator feedback
Real-time metrics

This helps prioritize resources and make smarter decisions during the first critical hour.

4. Enhanced Collaboration & Communication

Connected platforms integrate chat, alerts, and escalation paths so teams across departments (maintenance, quality, operations) can collaborate instantly.

Optimizing the Golden Hour with Augmentir

In the fast-paced world of manufacturing, the first hour of every shift—the Golden Hour—can determine the trajectory of the entire day. It’s a window where clear communication, confident execution, and fast decision-making matter most. Augmentir, the world’s only AI-powered connected worker platform, is purpose-built to optimize this critical time by digitizing processes, guiding workers, and providing real-time operational intelligence.

Instead of relying on manual notes, whiteboards, or verbal updates, Augmentir transforms shift handovers into streamlined, digital experiences. Interactive, time-stamped logs capture production status, unresolved issues, and visual task assignments, ensuring incoming teams are aligned from the moment they clock in.
Workers no longer waste time figuring out what needs to be done. Augmentir’s intelligent platform delivers personalized work instructions, targeted task recommendations, and live feedback, helping every worker start their shift with confidence and clarity—whether they’re seasoned or new to the role.

For supervisors and plant leaders, Augmentir unlocks a deeper level of visibility into early shift performance.The analytics dashboard highlights inefficiencies, recurring downtime, and skill gaps that impact productivity—providing actionable insights right at the point of need.

Augmentir helps close the skills gap during this high-stakes hour. Integrated microlearning delivers training directly within the workflow, reducing ramp-up time and minimizing mistakes during the most impactful part of the day.

By turning the Golden Hour into a moment of alignment and acceleration, Augmentir helps manufacturers unlock new levels of efficiency, agility, and workforce performance—right from the very first minute of the shift.

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The Future of Work in Manufacturing with UKG and Augmentir

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Augmentir and UKG are working together to create a digitally connected frontline workforce that is shaping the future of work in manufacturing.

February 18, 2025

In manufacturing, success isn’t just about machines—it’s about people. But here’s the problem: workforce skills tracking and daily work execution have been handled separately for too long. The result? Misassigned tasks, skills gaps, slower production, and higher error rates.

The solution? Modernizing workforce management by digitally connecting frontline workers with AI-powered skills management and connected worker technology.

Together, Augmentir and UKG are delivering this solution to manufacturing companies around the world. Read on to discover how Augmentir and UKG are working together to create more productive, more engaged workforces in manufacturing.

Workforce Management for Modern Manufacturing Operations

Think of it like peanut butter and jelly: great on their own, but unstoppable together. When manufacturers sync traditional workforce management with AI-powered connected worker technology, they unlock huge benefits:

UKG’s leading workforce management solution, combined with Augmentir’s AI-powered connected worker platform empowers manufacturing companies to optimize labor efficiency, streamline scheduling, reduce mistakes, and ensure compliance, all while boosting productivity on the production floor.

Manufacturing organizations that utilize both Augmentir and UKG Pro Workforce Management™ can benefit from connecting time and attendance, scheduling, and workforce data with Augmentir’s connected worker platform. Through this new integration, manufacturers can gain visibility into real-time, accurate employee information and skills tracking combined with AI-driven insights into work performance. By doing so, manufacturers can improve workforce efficiency and productivity and deliver more impactful training and support for frontline workers.

Right worker, right job – Workers are assigned tasks based on real-time skill assessments.
Training in the flow of work – No need to step away from production; learning happens in real time
Faster onboarding – New hires get up to speed quicker with AI-driven, step-by-step guidance.
Fewer mistakes, higher efficiency – Workers get exactly the information they need, when they need it.
Continuous upskilling – As employees complete tasks, their skills profiles automatically update.
Smarter capacity planning – Give production teams improved capacity planning and a better decision support tool for daily workforce scheduling and management. Proactively look ahead and see coverage gaps based on employee scheduling.

Augmentir’s UKG connector streamlines the flow of employee data into Augmentir, providing operations leaders and plant managers with valuable insights into worker availability, productivity, training effectiveness, and more. This gives production teams improved capacity planning and a better decision support tool for daily workforce scheduling and management.

Gone are the days of outdated skills databases and generic training programs. Today, learning happens on the job, in the moment, and at the worker’s fingertips. Manufacturers can provide personalized on-the-job support to employees through Augmentir’s digital guidance, bringing training in the flow of work and alleviating potential skills gaps.

The Future of Training: Learning in the Flow of Work

Traditional workforce training methods are outdated. Long classroom sessions, dense manuals, and generic training modules don’t cut it anymore—especially in fast-paced manufacturing environments. Workers need real-time, task-specific guidance to build skills and stay productive.

That’s where embedded training comes in. Instead of separating learning from work, Augmentir enables:

Just-in-time training – Employees learn exactly what they need, right when they need it.
Mobile, interactive work instructions – Step-by-step guidance delivered on the shop floor.
Skills-based task assignments – Workers are matched to jobs they’re qualified for, with training baked in.
Continuous learning & upskilling – As workers complete tasks, their skills profiles evolve, keeping pace with job demands.

This approach not only accelerates onboarding but also reduces downtime, improves accuracy, and keeps workers engaged—all while production continues at full speed.

How Augmentir and UKG are Shaping the Future of Work in Manufacturing

Augmentir’s AI-powered connected worker platform makes skills integration effortless. By delivering smart, adaptive digital work instructions, Augmentir ensures that:

Workers receive personalized guidance based on their experience level.
Skills data stays fresh, automatically updating as tasks are completed.
Training gaps are filled in real time, keeping production smooth and efficient.
Supervisors have full visibility into workforce capabilities and gaps.

For manufacturers like Armstrong World Industries (AWI), this has been a game-changer. Facing workforce shortages and declining tenure rates, AWI needed a way to ensure workers had access to the right information at the right time. By adopting Augmentir, AWI empowered its frontline workers to operate equipment, troubleshoot issues, and execute tasks with confidence—all through a single, mobile interface.

The Power of the UKG + Augmentir Partnership

The digital transformation of today’s manufacturing workforce doesn’t stop with Augmentir alone. The partnership between UKG and Augmentir takes workforce optimization to the next level.

By combining UKG’s workforce data (scheduling, time tracking, and HR insights) with Augmentir’s AI-driven skills tracking and adaptive work instructions, companies can:

Schedule workers smarter – Assign shifts based on real-time skill levels.
Close skills gaps faster – Proactively upskill employees before gaps cause production delays.
Improve retention & engagement – Give workers clear paths for career growth and skill development.
Boost operational efficiency – Match the right person to the right job, every time.

This isn’t just about automation—it’s about empowering people. When employees have the skills, training, and resources they need in the flow of work, they stay longer, perform better, and drive business success.

Bottom Line? Augmentir + UKG = The Future of Work in Manufacturing

The manufacturers that integrate digital skills tracking with connected worker technology that supports daily operations will be the ones that thrive in an era of workforce disruption. Augmentir and UKG are making it happen – helping companies close skill gaps, improve efficiency, and build a workforce that’s future-ready.

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