Augmentir welcomes Mike Carroll to our Board of Advisors! Mike is widely recognized as an industry trailblazer and visionary, with a proven track record of driving innovation, industrial transformation, and AI strategy.
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We’re excited to welcome Mike Carroll to Augmentir’s Board of Advisors!
A recognized leader in industrial operations, digital innovation, and workforce strategy, Mike brings decades of experience driving transformation across manufacturing and industrial enterprises.
Widely regarded as an industry visionary, Mike most recently served as Vice President of Innovation at Georgia-Pacific, where he led transformative initiatives across the company and its parent, Koch Industries. His leadership in AI strategy, operational excellence, and workforce enablement makes him a powerful addition to Augmentir as we continue to grow our AI-powered connected worker platform — helping manufacturers tackle their most critical workforce challenges.
A Career at the Intersection of Manufacturing, Innovation, and Industrial Transformation
Mike’s career spans key leadership roles where he has helped organizations modernize operations by aligning people, process, and technology. At Georgia-Pacific, he led enterprise-wide efforts in operations, engineering, and manufacturing excellence, creating more adaptive, future-ready workforces.
His expertise extends beyond technology adoption — encompassing workplace modernization and the human side of digital transformation. These experiences make him a valuable voice in the evolving conversation about the future of work.
Why This Matters Now
Manufacturing is undergoing a seismic shift. With aging workforces, widening skills gaps, labor shortages, and increasing production complexity, manufacturers are being forced to rethink how they engage, support, and train their frontline teams.
At the same time, emerging technologies like AI, connected worker platforms, and intelligent automation are opening new opportunities — but only when implemented with real-world operational understanding.
That’s where Mike’s experience is invaluable. Having led transformation initiatives from within the industry, he brings both a strategic lens and practical wisdom to ensure that workforce transformation remains central to industrial innovation.
Mike has a unique ability to connect operational goals with frontline execution. His strategic vision and practical insight will be a tremendous asset as we continue helping manufacturers digitize their frontline operations and unlock workforce potential through AI.
We see the future of industrial work now being realized by emerging AI approaches, utilizing generative AI knowledge management, and AI factory agents collaborating alongside humans on the shop floor. Augmentir’s focus on delivering an intelligent frontline operations platform goes beyond visualizing data to actually driving action. It digitally connects people, processes, and systems, enabling proactive management through intelligent workflows, digital task management, and continuous improvement tools. With Augmentir, data isn’t just displayed—it’s used to empower smarter, faster, and more effective operations.
“Augmentir isn’t just another layer of dashboards, it’s goal is to be a unified ‘single pane of glass’ that closes the loop between training and work execution, empowering frontline teams with AI-driven insights and augmented guidance to drive continuous improvement in safety, quality, and productivity. I’m excited to join a company that doesn’t merely digitize processes but learns from every action on the shop floor and delivers in-line support, whether through generative AI assistants or remote expert collaboration, so manufacturers can onboard workers faster, optimize skills, and unlock their full potential.”
– Mike Carroll
Driving the Future of Connected Work
At Augmentir, we’re committed to helping manufacturers digitize and optimize their frontline operations with AI-powered tools for skills management, digital workflows, industrial collaboration, and continuous improvement.
Welcoming Mike Carroll to our Board of Advisors is another step forward in that journey — strengthening our ability to serve manufacturers with both cutting-edge technology and real-world operational insight.
https://www.augmentir.com/wp-content/uploads/2025/06/augmentir-welcomes-mike-carroll-board-of-advisors.webp12602400Russ Fadelhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngRuss Fadel2025-06-05 13:54:542025-11-27 03:14:25Augmentir Welcomes Mike Carroll to Board of Advisors
In conversations with our customers, a recurring theme emerges when discussing their transition to digital processes: the largest cost and burden often lies in the time and effort required to digitize existing paper-based materials.
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In conversations we have with manufacturing companies, a recurring theme emerges when discussing their transition to a paperless operation: the largest cost and burden often lies in the time and effort required to digitize existing paper-based materials.
Standard Operating Procedures (SOPs), work instructions, and checklists are typically built over years, representing a significant repository of organizational knowledge. Converting these into digital formats while maintaining accuracy and accessibility can be daunting.
Customers frequently express concerns about the resource-intensive nature of this transformation. It’s not just about scanning documents; it’s about rethinking and structuring them for digital workflows. Many find themselves needing to allocate substantial time to review, update, and adapt content to ensure it aligns with current operational realities and integrates seamlessly into new platforms.
This challenge is real for any industrial company undergoing a transformation to digital manufacturing. It also represents an opportunity … and this is exactly why we created Augie.
The Power of GenAI in Digitizing Content
Generative AI (GenAI) has transformative potential for digitizing content by automating the conversion of paper-based materials into structured, digital formats. It can analyze and extract information from documents like SOPs, work instructions, or checklists, quickly translating them into editable, standardized templates. GenAI also enables content enhancement, such as rewriting for clarity, integrating visuals, language translation, or adapting content for specific workflows. By accelerating the digitization process and reducing manual effort, GenAI empowers organizations to transition to digital systems more efficiently and cost-effectively.
Augie, a suite of Industrial Generative AI tools from Augmentir, revolutionizes industrial digital transformation by combining advanced AI capabilities with practical, human-centric applications. Augie uses generative AI and the power of advanced Large Language Models (LLMs) to transform digital content creation, create adaptive workflows, provide real-time worker guidance, and analyze data to deliver actionable insights.
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Augie has been instrumental in helping us quickly transform our existing paper-based SOPs and training documents into interactive digital work instructions and learning tools. We’ve reduced our digitization effort from months down to days. This has streamlined our processes, reduced errors, and accelerated the upskilling of our workforce.
Digital Transformation Lead Fortune 100 Food & Beverage Manufacturer
Augie for Procedure Creation
Augie is a powerful tool for accelerating the transition from paper-based to digital operations in manufacturing and industrial settings.
Quickly generate standard work procedures from Excel, Word, PDFs, images, or videos. The Augie Content Assistant takes your existing content and generates digital smart forms, checklists, and digital work instructions. Augie can summarize the exchange of tribal knowledge via collaboration and convert these to scalable, curated digital assets that can be shared instantly across your organization.
Augie for Training Content
Augie, Augmentir’s GenAI assistant, makes it easier to convert paper-based information into tailored training content and quizzes for today’s less experienced frontline workforce. Augie automatically analyzes SOPs, work instructions, and other documents to create clear, simplified training modules. It generates interactive quizzes to reinforce key concepts and adapts learning materials to individual skill levels, ensuring workers engage with relevant content.
By streamlining this process, Augie reduces the effort and time required to create effective, hands-on training tools for workforce development.
Augie for Content Localization
Language translation and localization are crucial for ensuring work instructions and training materials are effective and accessible for frontline workers in manufacturing and any industrial setting. Providing materials in a worker’s native language increases comprehension, reduces errors, and enhances safety.
With Augie, content localization is easy. Augie’s content localization tools make work instructions and training materials more relatable and actionable. This investment fosters better workforce performance, inclusivity, and compliance with global standards.
The Next Phase of AI in Manufacturing is Here
Augie redefines the next phase of AI in manufacturing by seamlessly integrating generative AI into frontline operations to accelerate digitization, as well as enhance productivity and worker empowerment. Augie includes a complete suite of AI-powered assistants and AI services that help bridge the skills gap, accelerate onboarding, and ensure frontline workers are equipped with the knowledge they need to succeed.
The Augie Industrial Gen AI Suite transforms every stage of the Connected Worker Journey.
Augie transforms every stage of the connected worker journey by providing a complete suite of AI tools that evolves alongside an organization’s needs. It begins with the digitization of processes and the conversion of static, paper-based content into dynamic, interactive digital workflows, making operations more accessible and efficient for frontline workers. As operations become connected, Augie leverages real-time data to deliver actionable insights, enabling companies to identify inefficiencies, improve workflows, and drive continuous improvement.
Beyond operational enhancements, Augie fosters continuous innovation through its extensibility and seamless integrations with other enterprise systems, creating a unified, scalable ecosystem that adapts to new challenges and opportunities. By addressing every phase of the connected worker journey, Augie empowers organizations to not only modernize their operations but also build a foundation for long-term success and innovation.
Now is the time to embrace the future of manufacturing—don’t miss out on the opportunity to empower your workforce and elevate your operations with Augie. Take the first step toward a smarter, more efficient manufacturing environment today.
https://www.augmentir.com/wp-content/uploads/2024/11/augie-digitizing-frontline-work.webp12602400Russ Fadelhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngRuss Fadel2024-11-20 16:16:472025-11-27 02:49:47Solving the Single Largest Pain in Digitizing Frontline Work
Discover how Augmentir’s AI transforms the connected worker journey—boosting training, productivity, and continuous improvement across operations.
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In an era defined by digital transformation and workforce disruption, industrial companies are reimagining how they support their frontline teams. At the heart of this shift is the Connected Worker—a worker empowered by technology to perform safely, efficiently, and with confidence.
But enabling a connected workforce requires more than just digitizing procedures or implementing standalone tools. It demands intelligence embedded throughout the entire worker lifecycle.
That’s where Augmentir’s AI-powered Connected Worker platform shines. By infusing intelligence into every phase of the connected worker journey—from content creation to onboarding, daily operations, and continuous improvement—Augmentir delivers measurable gains in productivity, safety, and workforce engagement.
A Framework for Transformation: The Connected Worker Journey
The Connected Worker Journey consists of four critical, interrelated stages:
Content Conversion & Creation
Worker Onboarding & Training
Operational Excellence
Continuous Improvement
At each phase, Augmentir’s embedded AI transforms outdated processes into intelligent workflows—helping organizations streamline deployment, scale training, and drive continuous value.
Let’s explore how.
1. Content Conversion & Creation
Laying the Foundation for Frontline Intelligence
Deploying modern Connected Worker software delivers ROI through a combination of features that support data collection, compliance, auditability, and data visibility for enabling continuous improvement.
For all companies, the Connected Worker journey begins with transforming legacy documents—SOPs, work instructions, training manuals, checklists, videos, and more—into structured, digital-ready formats that support the requirements above.
This means converting thousands (to tens of thousands) of legacy documents trapped in PDFs, Word docs, Excel files, Powerpoints, videos, and proprietary systems, all while trying to preserve their structure, intent, and compliance relevance. In the past, this process was typically manual, becoming one of the costliest and longest phases in the Connected Worker journey.
Augmentir, even prior to Generative AI (GenAI) era, has been a pioneer in providing tools to significantly reduce this effort even while meeting the three fundamental requirements of conversion:
Maintain the integrity of the form design: the format of legacy documents did not arrive by chance, rather they were the result of serious considerations for human factors. Arbitrarily changing these designs results in significant retraining of the frontline workforce, loss of usability, and potentially, significant operational qualification costs in regulated use cases.
Simplify the addition of data collection: make incorporating data collection throughout the form simple, efficient, and smart. Data collection offers the opportunity for smart validation, data driven conditional workflows, escalation, and continuous improvement.
Embed granular event tracking: Connected Worker ROI depends on the ability to provide compliance and auditability, which is enabled through granular event tracking. Additionally, continuous improvement relies on AI-optimized data from digital time and motion studies, which is automatically captured and processed through Augmentir’s patented True Productivity™ algorithm.
Today, general purpose GenAI tools offer the tantalizing vision that they can transform this process by accelerating the conversion of legacy digital content into, structured content suitable for Connected Worker use cases. There are examples where GenAI has been demonstrated as a general purpose solution to performing these conversions. Unfortunately, in each of the examples that Augmentir has reviewed, these tools met none of the fundamental conversion requirements.
Included in Augmentir’s suite of Industrial GenAI tools, is Augie™ Content Assistant, which is purpose-built for Connected Worker use cases. Augie has been built with domain specific tooling which, when combined with advanced large language models (LLMs), delivers intelligent content that meets the foundational requirements of the Connected Worker space.
With the Augie Content Assistant, Augmentir turns the challenge of content digitization into a fast, AI-driven advantage:
91% faster content conversion: What used to take hours now takes just minutes to convert a single document. When scaled across an organization’s entire repository of SOPs, work instructions, training materials, and more, this reduces the overall content conversion effort from months down to days.
Multi-format compatibility: Word, Excel, PowerPoint, PDFs, images, and narrated videos are seamlessly converted into native Augmentir content, complete with data collection and high resolution embedded event tracking.
Fidelity preserved: Structure, logic, and intent are maintained through AI-optimized prompts. This ensures that converted content mirrors the original format workers are familiar with—helping reduce change fatigue and making it easier for frontline teams to adopt digital workflows with minimal disruption.
Instant translation: Localize content quickly without compromising compliance or clarity.
This is more than digitization—it’s intelligent transformation that enables data collection, auditability, and operational scalability from day one.
2. Worker Onboarding & Training
Adaptive Support That Accelerates Learning
Once your content foundation is in place, the next challenge is onboarding and upskilling your workforce. Traditional methods are static, generic, and fail to reflect real-time needs.
Tailored workflows: New hires are guided step-by-step based on their role, skill level, and assigned tasks.
Training in the flow of work: Instruction happens in real time, with guidance delivered during actual task execution.
Digital assistants ensure worker safety and compliance: Workers have natural language access to digital assistants to guide and support them while they work—enforcing safety, quality, and best practices.
Continuous adaptation: Augmentir’s True Opportunity™ AI continuously monitors skilling and reskilling performance and adjusts training content based on worker feedback and progression.
This ensures faster ramp-up times, better comprehension, and more confident employees from day one.
3. Operational Excellence
Smarter, Safer, More Productive Frontline Work
With your workforce engaged and trained, the next step is supporting them during everyday operations. Here, Augmentir’s AI becomes a digital copilot—delivering real-time, personalized support in the flow of work.
With your workforce engaged and trained, the next step is supporting them during everyday operations. Here, Augie Work Assistant, which is fully customizable and extensible by customers, becomes a role-specific digital copilot—delivering real-time, personalized support in the flow of work.
Key capabilities include:
Task-specific guidance: Augie delivers insight tailored to the person, the task, and the real-time conditions.
Role-Specific Digital SME: The Augie Work Assistant can be configured at the role level, provides always-on expertise that is tuned to needs to each person in each role—answering questions, flagging issues, and improving accuracy.
AI-powered integration: Embedded AI APIs automate documentation, resolve issues in real time, and enable intelligent quality checks.
The result? Fewer errors, faster resolutions, and safer, more confident workers.
4. Continuous Improvement
Closing the Loop with Actionable Insights
Continuous improvement (CI) doesn’t just happen—it requires the right data, insights, and tools to identify what matters most. Augmentir empowers teams to move from guesswork to precision by surfacing opportunities directly from real-world operations.
AI-powered tools include:
True Proficiency: Aligns training and performance data to uncover skill gaps and enhance learning programs.
True Opportunity: Pinpoints the highest-impact areas for improving quality, productivity, and safety.
Augie Data Assistant: Enables natural-language queries to quickly reveal trends, inefficiencies, or outliers.
Augie Content Assistant: Capture & Convert tribal knowledge embedded in informal collaboration into formal, reusable SOPs.
Augie Autonomous Agents: Automate repetitive tasks, monitor KPIs, and trigger proactive CI actions.
Together, these tools ensure that continuous improvement isn’t a periodic initiative—it’s built into the fabric of daily operations.
AI That Delivers Real-World Value
Augmentir’s AI doesn’t just digitize work—it reimagines it. By embedding intelligence throughout the entire Connected Worker Journey, the platform empowers frontline teams to:
Onboard faster
Work safer and smarter
Learn continuously
Drive real business outcomes
With Augmentir, companies move beyond digital transformation toward AI-driven workforce transformation—turning every worker into a connected, empowered, and continuously improving contributor to operational excellence.
https://www.augmentir.com/wp-content/uploads/2025/07/connected-worker-journey-featured-v3.webp6301200Russ Fadelhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngRuss Fadel2025-07-24 14:58:072025-11-27 02:45:44How Augmentir’s AI Delivers Transformational Value Across the Connected Worker Journey
Discover how Augmentir’s Connected Worker platform revolutionizes dairy manufacturing by improving quality, reducing downtime, and empowering frontline workers with AI-driven tools.
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As the dairy industry struggles with increasing demand, shifting regulatory landscapes, and a widening skills gap, manufacturers are turning to digital tools to modernize their operations.
One solution that stands out in this transformation is Connected Worker software, a category that empowers frontline workers through real-time guidance, remote collaboration, and intelligent insights. And among the leaders in this space is Augmentir, a platform purpose-built to optimize frontline operations across food and beverage manufacturing — including dairy.
The Unique Challenges of Dairy Manufacturing
Dairy processors operate in a high-pressure environment with narrow margins and tight compliance requirements, and uncompromising safety and quality standards. They face:
Stringent sanitation and traceability regulations
Perishable raw materials and products
High variability in production lines and product SKUs
An aging workforce and high turnover rates
Lack of real-time visibility into frontline work
These factors place immense stress on both the workforce and the systems that support them. Maintaining consistent safety and quality while navigating these challenges is difficult—especially when legacy systems fall short in enabling knowledge transfer, standardizing procedures, and responding quickly to non-conformances or equipment issues.
Addressing Dairy Challenges with Technology
Technology plays a critical role in addressing workforce, compliance, safety, and quality challenges in dairy manufacturing. Connected worker platforms, in particular, enable real-time communication, guided digital workflows, and smart data capture that help ensure procedures are followed consistently and correctly.
A Connected Worker platform is a digital layer that equips frontline workers with smart tools — often via mobile devices or wearables — to complete tasks more effectively. These platforms empower frontline workers with step-by-step instructions, instant access to support, and automated documentation—improving adherence to safety and quality standards while reducing training time and human error. By digitizing and connecting the workforce, dairy manufacturers can drive greater operational efficiency, accountability, and continuous improvement across their operations.
The result is a safer, more efficient, and more agile workforce — even amidst labor shortages or high variability in operations.
Why Augmentir for Dairy?
Augmentir goes beyond digitizing work — it optimizes it through AI. This means that the platform continuously learns from workforce behavior and system performance to identify where improvements can be made.
Key features that make Augmentir ideal for dairy manufacturers include:
1. Smart Workflows for Sanitation and Quality Control
Augmentir helps ensure that Standard Operating Procedures (SOPs) for Clean-in-Place (CIP) systems and product changeovers are followed consistently and documented in real time. This reduces the risk of contamination and non-compliance.
2. Workforce Development and Knowledge Retention
With an aging workforce and growing training demands, Augmentir’s embedded skills tracking and adaptive learning tools ensure that employees are properly trained and matched to the right jobs based on their evolving capabilities.
3. Real-Time Issue Resolution
Whether it’s a malfunctioning separator or an alert from a pasteurizer, frontline workers can instantly connect and collaborate using Augmentir’s connected worker technology. This reduces downtime and accelerates resolution—without waiting for external support.
Augmentir enables effective, context-based collaboration across shifts, sites, and languages. Teams can share information in real time, and directly update work procedures to reflect tribal knowledge exchanged during collaboration sessions. Augmentir’s AI captures and transforms this expertise into sharable corporate knowledge, improving visibility and communication.
Workers can also raise, track, and manage maintenance notifications digitally using a visual Kanban board. Monitor operational KPIs, and seamlessly escalate issues to enterprise Plant Maintenance systems or CMMS platforms.
4. AI-Powered Insights
Augmentir’s AI continuously analyzes data from work execution to uncover patterns and opportunities for optimization — such as which procedures cause delays, or where additional training is needed.
5. Integration-Friendly
Augmentir can seamlessly integrate with existing ERP, MES, CMMS, and QMS systems, providing a flexible way to modernize without ripping and replacing core infrastructure. This integration infrastructure allows Augmentir to act as a “Single Pane of Glass” for a manufacturer’s frontline operations.
Up to 72% reduction in onboarding and training time
27% reduction in quality issues and improved first-time quality and compliance adherence
21% decrease in unplanned downtime
Higher worker engagement and retention
A New Standard for Frontline Excellence
In an era where labor shortages, quality demands, and operational agility define success, the world’s leading dairy manufacturers, such as Müller Milk, are turning to Augmentir to modernize their frontline operations. By replacing manual, paper-based processes with AI-powered digital tools, these industry leaders are empowering their workforce, optimizing every task, and transforming their plants into smart, data-driven operations. Augmentir is not just a tool — it’s becoming the new standard for operational excellence in the dairy industry.
Request a demo to learn how Augmentir can modernize your dairy operations.
Augmentir’s 6 Laws of AI Agents define the guardrails for safe, ethical, and accountable agents in manufacturing and industrial environments.
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As AI agents become more deeply embedded in business operations, they carry tremendous potential—but also significant responsibility. At Augmentir, we believe that trust, accountability, and safety must form the foundation of every AI deployment. That’s why we developed our 6 Laws of AI Agents: guiding principles that ensure AI systems operate transparently, responsibly, and safely in real-world environments. These laws are designed not only to safeguard organizations and individuals, but also to help businesses realize the true value of AI without compromising integrity or safety.
All agent activities must be observable. This includes what instructions were given, which tools were used, and what outcomes were produced. Transparency ensures traceability, making it clear how and why decisions were made.
✔Summary: AI must never be a “black box.” Clear visibility builds trust and accountability.
2. Clear Ownership
Every AI agent must have a clearly defined human or organizational owner responsible for its decisions and actions. This ownership must be explicitly documented to prevent ambiguity and ensure accountability at all times.
✔Summary: AI is powerful, but responsibility always rests with people, not machines.
3. AI Origin Disclosure
Whenever an agent provides an answer, recommendation, or decision, it must clearly state that it was generated by AI—and acknowledge that AI can make mistakes. This sets proper expectations and reinforces responsible use.
✔Summary: Clear disclosure prevents overreliance on AI and keeps human judgment central.
4. Persistent AI Disclosure
If an agent’s AI-generated recommendation or content is shared outside its native system (e.g., posted in Microsoft Teams or another platform), the AI origin and disclaimer must remain attached. Transparency should travel with the content wherever the information is shared.
✔Summary: AI-origin labels must stay attached, ensuring clarity across platforms.
5. Human-in-the-Loop for Impactful Actions
Any action that creates, modifies, or deletes a data item that could affect operational outcomes must require human review and approval before completion. For example, a safety report notes oil on a walkway. If an agent attempts to close the issue without cleanup, a human must approve before closure.
✔Summary: AI can recommend actions, but humans must approve decisions with real-world consequences.
6. No GenAI for Life-Critical Actions
Generative AI must not be used to perform actions that could physically harm a person, control equipment, or alter settings that impact human safety. These actions require deterministic, verifiable code and strict safety protocols.
✔Summary: AI can assist, but life-critical actions must always remain human-controlled.
Governing the Future of AI Responsibly
The 6 Laws of AI Agents provide a blueprint for deploying AI responsibly in the enterprise. By emphasizing transparency, ownership, disclosure, human oversight, and safety, organizations can embrace AI innovation without compromising trust.
At Augmentir, we believe AI should augment—not replace—human intelligence, and these laws ensure that principle is upheld.
https://www.augmentir.com/wp-content/uploads/2025/10/6-laws-of-ai-agents.webp6301200Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2025-10-01 13:35:102025-11-27 02:23:03The 6 Laws of AI Agents: Building Trust, Transparency, and Safety in AI
Dear Augmentir Customers and Friends – a note on Augmentir funding and Ai expansion, This week we announced that we closed an oversubscribed funding round that will support the Augmentir mission to transform the frontline workforce with our AI-based Augmented Worker Platform. This round was led by leading venture capital firm Pritzker Group Venture Capital, […]
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Dear Augmentir Customers and Friends – a note on Augmentir funding and Ai expansion, This week we announced that we closed an oversubscribed funding round that will support the Augmentir mission to transform the frontline workforce with our AI-based Augmented Worker Platform. This round was led by leading venture capital firm Pritzker Group Venture Capital, with participation from Lerer Hippeau, our current investors, and HOLT Ventures, the strategic venture capital arm of HOLT CAT. Not only does the successful closing of this funding round further validate Augmentir and our unique approach of using AI and AR to support frontline workers, but it also enables us to expand our global footprint, further increase the functionality of the platform, and make it even more accessible to companies across the small, mid-sized and large spectrum. Together with our investors and partners, we look forward to reaching even more companies, more workers, and more innovators, while defining the future of work. With a unique and proven track record that includes founding efforts at Wonderware, Lighthammer, and ThingWorx, our executive team has the unparalleled domain expertise to deliver the next software innovation that will revolutionize the manufacturing and industrial market and shape the frontline workforce of the future. We are excited to continue this journey with you, to support your frontline workforce with augmented procedures and help your organization drive continuous improvement through AI-driven insights. Thank you! Sincerely,
Russ Fadel, CEO, Augmentir
Augmentir is the world’s only Smart Connected Worker Suite. Augmentir is being used by manufacturing and service companies to empower their frontline workers to perform at their best and deliver improvements in safety, quality, and productivity consistently, year-over-year. Augmentir offers customized AI-powered connected worker solutions that transform how you write and create manufacturing standard operating procedures. Request a live demo today to learn more about why leading manufacturers are choosing our solutions to improve their manufacturing processes.
https://www.augmentir.com/wp-content/uploads/2019/07/Campaign-Visual_Funding_Option-A1.jpg6121024Russ Fadelhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngRuss Fadel2019-07-18 17:01:262025-11-27 02:14:48A Letter From the CEO: Augmentir Closes Funding Round to Accelerate AI Expansion
The impact of COVID-19 has placed pressure on manufacturing operations leaders to maintain business operations and business continuity. Here are four ways that connected worker technology is shaping the future industrial workforce.
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The global pandemic has changed frontline work and given workers a new type of normal – and for many manufacturers, the change will be permanent.
The impact of COVID-19, and subsequent changes in how factories are located, staffed, managed and digitized, as well as how customers are supported is placing pressure on manufacturing operations leaders. According to McKinsey & Co., manufacturing companies of every size are now turning to digital and connected worker technology as a way to maintain business operations and business continuity. Technologies such as artificial intelligence (AI) and augmented reality (AR) based remote collaboration are now central to the corporate innovation portfolio of any business leader and crucial to boosting productivity at a time when enterprises most need it.
Here are four ways that connected worker technology is shaping the future industrial workforce and helping frontline workers operate at peak levels of safety, quality, and productivity during these times.
1. Provide Remote Assistance
Travel limitations and restrictions have forced companies to re-think how they support their staff and customers. As a result of COVID-19, manufacturers have initiated policies that encourage remote working, eliminate non-essential travel and instruct employees who are sick or under quarantine to stay home. This directly impacts the progression of operations that typically take place when multiple workers collaborate onsite.
With on-demand remote expert functionality, onsite workers can quickly pull in an offsite colleague when their expertise is required. Many manufacturers are also extending this out to support virtual collaboration with 3rd party dealers and suppliers, customers, and even field service teams for those companies that provide equipment service and support. Digital work procedures, videos, realtime data and more are readily available and allow remote subject matter experts to intelligently guide and help workers on the job.
2. Reimagine Training
One of the challenges that has emerged during this pandemic has been workforce variability. Flexible staffing is becoming more the norm, and training/re-skilling is more important now than ever.
Traditional methods of classroom training have now become impractical if not impossible, and many companies are looking towards connected worker technology to help shorten training times and accelerate onboarding for new technicians. Use augmented reality (AR), visual aids, and contextual information to guide workers through complex tasks and deliver AR-based training experiences.
For example, Bio-Chem Fluidics, a mid-sized manufacturing company, was able to reduce new employee training time by over 80% – from three months down to two weeks. The use of visual aids and short training videos within digitized work procedures allowed their operation to onboard technicians at a faster rate and reduce downtime during learning periods, resulting in improved productivity.
3. Improve Quality and Productivity through Augmented Work Instructions
Another area where connected worker technology helps is through augmented work instructions. Equipped with digital devices that could include tablets, mobile phones, or even AR-enabled industrial smart glasses, frontline workers are able to receive fully augmented, guided instructions on any device to improve productivity, quality and allow workers to perform their jobs more independently. These help guide workers with visual aids, AR/MR experiences, and contextual information.
Digital work instructions enable manufacturing workers, customers, dealers, and field service technicians to complete assembly, installation, maintenance, or repair procedures at 100% quality without requiring face-to-face support. Artificial intelligence and machine learning (AI/ML) can be used to amplify the value that digital work instructions bring to the connected worker. AI is used to personalize the instructions to each worker’s proficiency level, which helps intelligently close the skills gap and enable workers to perform at their best.
4. Uncover Continuous Improvement Opportunities
It’s critical for manufacturers to monitor processes and track progress during this time so that they can make quick adjustments to ensure overall optimization. Our view at Augmentir is that the purpose of a connected worker platform isn’t simply to deliver instructions and remote support to a frontline worker, but rather to optimize the performance of the connected worker ecosystem.
Incorporating AI into a connected worker strategy enables true organizational optimization using the rich stream of activity data to recommend improvement actions to frontline workers, continuous improvement specialists, trainers, manufacturing engineers, and operation and service managers.
AI-based connected worker platforms can use granular data to identify the largest opportunities across the frontline workforce
For example, Augmentir’s AI-powered connected worker platform looks through all job data and uses AI to cleanse the data set and recognize the largest improvement opportunities for your company in productivity, training, quality, and delivers them to your team automatically through insights in the system
In doing that, the system learns a lot about each worker, and can dynamically match the instructions to each worker’s proficiency and capability, intelligently closing the skills gap
Finally, AI bots allow you to accumulate tribal knowledge (that your subject matter experts know) and convert it into a scalable, digital corporate asset
With an ecosystem of content authors, frontline workers, subject matter experts, operations managers, continuous improvement engineers, and quality specialists, there are dozens of opportunities to improve performance.
Now is the time to consider these and start digitizing and connecting your frontline workforce. These technologies are proving to be practical and effective ways to close skill gaps and transform training efforts – allowing your frontline workers to work safely and efficiently in today’s new normal. Book a personalized demo to learn more.
https://www.augmentir.com/wp-content/uploads/2020/11/four-ways-connected-worker-technology-helps-thumbnail.jpg5121024Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2021-03-03 19:27:562025-11-27 02:14:32Four Ways Connected Worker Technology is Helping Frontline Workers Operate in Today's New Normal
Augmentir CEO Russ Fadel and Bio-Chem Operations Manager Conor Puckett recently sat down to discuss how technology, specifically Artificial Intelligence and Connected Worker technology, are transforming lean manufacturing.
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Augmentir CEO Russ Fadel and Bio-Chem Operations Manager Conor Puckett recently sat down to discuss how technology, specifically AI and Connected Worker technology, are transforming lean manufacturing, driving continuous improvement and optimizing overall worker effectiveness in the manufacturing sector.
For quite some time, Overall Equipment Effectiveness (OEE) has been used in lean manufacturing to evaluate the effectiveness of factory equipment, yet still, many manufacturers ignore the human aspect of a lean strategy. Unfortunately, this leaves manufacturers with a missed opportunity. According to Deloitte, while measuring worker productivity and labor efficiency is not a new concept, the rise of digital technology is making it easier and more practical for the manufacturing workforce to connect with the support tools as well as the real-time data and insights needed to propel them to do their best work.
In this webinar, Conor shares how Bio-Chem is driving their lean initiatives forward using technology and data to gain insight into how their workforce is performing, why that is important to them as a business and how they are using that information to drive continuous improvement efforts across their operations.
Russ provides his insights into how AI is really becoming transformational in terms of understanding the manufacturing workforce, optimizing their performance, and being used to gain insight into improving performance, quality, and productivity.
Learn how to extend the principles of OEE to the manufacturing workforce
Discover proven approaches that leverage AI and connected worker technology to digitize manufacturing processes and uncover continuous improvement opportunities for improved worker efficiency and effectiveness
Uncover best practices for optimizing worker performance and enhancing workforce development program
Hear how Bio-Chem Fluidics uses AI and digital worker tools to improve quality and productivity within their lean manufacturing operations
About Augmentir
Augmentir is the world’s only Smart Connected Worker Suite. Augmentir is being used by manufacturing and service companies to empower their frontline workers to perform at their best and deliver improvements in safety, quality, and productivity consistently, year-over-year. Refining manufacturing methods can be difficult without the right technology. Augmentir’s AI-based connected worker solution makes streamlining and optimizing your production and quality procedures easier than ever before.
Schedule a live demo to learn why manufacturing leaders are choosing us to improve worker efficiency, enhance frontline productivity, apply real-time insights, and more.
https://www.augmentir.com/wp-content/uploads/2021/05/augmentir-lean-manufacturing-webinar.jpg00Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2021-05-17 13:23:532025-11-26 21:00:57How AI is Transforming Lean Manufacturing
