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The Future of Work in Manufacturing with UKG and Augmentir

Augmentir and UKG are working together to create a digitally connected frontline workforce that is shaping the future of work in manufacturing.

In manufacturing, success isn’t just about machines—it’s about people. But here’s the problem: workforce skills tracking and daily work execution have been handled separately for too long. The result? Misassigned tasks, skills gaps, slower production, and higher error rates.

future of work in manufacturing with UKG and Augmentir

The solution? Modernizing workforce management by digitally connecting frontline workers with AI-powered skills management and connected worker technology.

Together, Augmentir and UKG are delivering this solution to manufacturing companies around the world. Read on to discover how Augmentir and UKG are working together to create more productive, more engaged workforces in manufacturing.

Workforce Management for Modern Manufacturing Operations

Think of it like peanut butter and jelly: great on their own, but unstoppable together. When manufacturers sync traditional workforce management with AI-powered connected worker technology, they unlock huge benefits:

UKG’s leading workforce management solution, combined with Augmentir’s AI-powered connected worker platform empowers manufacturing companies to optimize labor efficiency, streamline scheduling, reduce mistakes, and ensure compliance, all while boosting productivity on the production floor.

Manufacturing organizations that utilize both Augmentir and UKG Pro Workforce Management™ can benefit from connecting time and attendance, scheduling, and workforce data with Augmentir’s connected worker platform. Through this new integration, manufacturers can gain visibility into real-time, accurate employee information and skills tracking combined with AI-driven insights into work performance. By doing so, manufacturers can improve workforce efficiency and productivity and deliver more impactful training and support for frontline workers.

  • Right worker, right job – Workers are assigned tasks based on real-time skill assessments.
  • Training in the flow of work – No need to step away from production; learning happens in real time
  • Faster onboarding – New hires get up to speed quicker with AI-driven, step-by-step guidance.
  • Fewer mistakes, higher efficiency – Workers get exactly the information they need, when they need it.
  • Continuous upskilling – As employees complete tasks, their skills profiles automatically update.
  • Smarter capacity planning – Give production teams improved capacity planning and a better decision support tool for daily workforce scheduling and management. Proactively look ahead and see coverage gaps based on employee scheduling.

assign frontline work based on skills

 

Augmentir’s UKG connector streamlines the flow of employee data into Augmentir, providing operations leaders and plant managers with valuable insights into worker availability, productivity, training effectiveness, and more. This gives production teams improved capacity planning and a better decision support tool for daily workforce scheduling and management.

Gone are the days of outdated skills databases and generic training programs. Today, learning happens on the job, in the moment, and at the worker’s fingertips. Manufacturers can provide personalized on-the-job support to employees through Augmentir’s digital guidance, bringing training in the flow of work and alleviating potential skills gaps.

The Future of Training: Learning in the Flow of Work

Traditional workforce training methods are outdated. Long classroom sessions, dense manuals, and generic training modules don’t cut it anymore—especially in fast-paced manufacturing environments. Workers need real-time, task-specific guidance to build skills and stay productive.

That’s where embedded training comes in. Instead of separating learning from work, Augmentir enables:

  • Just-in-time training – Employees learn exactly what they need, right when they need it.
  • Mobile, interactive work instructions – Step-by-step guidance delivered on the shop floor.
  • Skills-based task assignments – Workers are matched to jobs they’re qualified for, with training baked in.
  • Continuous learning & upskilling – As workers complete tasks, their skills profiles evolve, keeping pace with job demands.

manufacturing workforce management and training development with connected worker software

This approach not only accelerates onboarding but also reduces downtime, improves accuracy, and keeps workers engaged—all while production continues at full speed.

How Augmentir and UKG are Shaping the Future of Work in Manufacturing

Augmentir’s AI-powered connected worker platform makes skills integration effortless. By delivering smart, adaptive digital work instructions, Augmentir ensures that:

  • Workers receive personalized guidance based on their experience level.
  • Skills data stays fresh, automatically updating as tasks are completed.
  • Training gaps are filled in real time, keeping production smooth and efficient.
  • Supervisors have full visibility into workforce capabilities and gaps.

For manufacturers like Armstrong World Industries (AWI), this has been a game-changer. Facing workforce shortages and declining tenure rates, AWI needed a way to ensure workers had access to the right information at the right time. By adopting Augmentir, AWI empowered its frontline workers to operate equipment, troubleshoot issues, and execute tasks with confidence—all through a single, mobile interface.

The Power of the UKG + Augmentir Partnership

The digital transformation of today’s manufacturing workforce doesn’t stop with Augmentir alone. The partnership between UKG and Augmentir takes workforce optimization to the next level.

By combining UKG’s workforce data (scheduling, time tracking, and HR insights) with Augmentir’s AI-driven skills tracking and adaptive work instructions, companies can:

  • Schedule workers smarter – Assign shifts based on real-time skill levels.
  • Close skills gaps faster – Proactively upskill employees before gaps cause production delays.
  • Improve retention & engagement – Give workers clear paths for career growth and skill development.
  • Boost operational efficiency – Match the right person to the right job, every time.

This isn’t just about automation—it’s about empowering people. When employees have the skills, training, and resources they need in the flow of work, they stay longer, perform better, and drive business success.

Bottom Line? Augmentir + UKG = The Future of Work in Manufacturing

The manufacturers that integrate digital skills tracking with connected worker technology that supports daily operations will be the ones that thrive in an era of workforce disruption. Augmentir and UKG are making it happen – helping companies close skill gaps, improve efficiency, and build a workforce that’s future-ready.

 

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Paperless Manufacturing: Your Guide to Transitioning to a Paperless Factory

Learn how to digitize your operations and build a paperless factory in this paperless manufacturing guide from Augmentir.

Manually managing and tracking production in manufacturing has become a thing of the past. That’s because manufacturers are adopting a new digital approach: paperless manufacturing.

Paperless manufacturing uses software to manage shop floor execution, digitize work instructions, execute workflows, automate record-keeping and scheduling, and communicate with shop floor employees. More recently, this approach also digitizes skills tracking and performance assessments for shop floor workers to help optimize workforce onboarding, training, and ongoing management. This technology is made up of cloud-based software, mobile and wearable technology, artificial intelligence, machine learning algorithms, and advanced analytics.

More recently, your journey to paperless manufacturing is being accelerated through the availability of generative AI assistants and supporting import tools that can streamline the conversion of existing content into interactive, mobile-ready content for your frontline teams.

paperless manufacturing and digital factory

Paperless manufacturing software uses interactive screens, dashboards, data collection, sensors, and reporting filters to show real-time insights into your factory operations. If you want to learn more about paperless manufacturing processes, explore this guide to learn about the following:

What is a paperless factory?

A paperless factory uses AI-powered software to manage production, keep track of records, and optimize jobs being executed on the shop floor. Paperless manufacturing is intended to replace written record-keeping as well as paper-based work instructions, checklists, and SOPs, and keep track of records digitally.

For example, in most manufacturing operations, everything from quality inspections to operator rounds and planned and autonomous maintenance is done on a regular basis to make sure factory equipment is operating properly and quality and safety standards are met. In most manufacturing plants, these activities are done manually with paper-based instructions, checklists, or forms.

Operators and shop floor workers in paperless factories use software to execute work procedures and see production tasks in ordered sequences, which enables them to implement tasks accordingly. Workers are able to view operating procedures, or digital work instructions, using mobile devices (wearables, tablets, etc.) in real-time.

benefits of digital work instructions

Furthermore, paperless manufacturing incorporates the digitization of shop floor training, skills tracking, certifications, and assessments.  This digital approach uses skills management software helps optimize HR-based processes that were previously managed via paper or spreadsheets, and includes the ability to:

  • Create, track, and manage employee skills
  • Instantly visualize the skills gaps in your team
  • Schedule or assign jobs based on worker skill level and proficiency
  • Close skill gaps with continuous learning
  • Make data-driven drive operational decisions

digital skills management in a paperless factory

What are the benefits of going paperless in manufacturing?

There are a number of reasons for factories to go paperless, from cost-effectiveness to increased productivity and sustainability. A paperless system can revolutionize production processes, workforce management, and business operations.

Here are the top benefits of going paperless:

  1. Accelerate employee onboarding: By digitizing onboarding and moving training into the flow of work, manufacturers can reduce new hire onboarding time by 82%.
  2. Increase productivity: Digitizing manufacturing operations means no more manual, paper-based data collection or record-keeping. Workers have more time to run their equipment, execute shop floor tasks, and find solutions to problems.
  3. Boost data accuracy: People are prone to making mistakes, but shop floor data capture and validation can help offset human error and improve accuracy.
  4. Improved workforce management: Digital skills tracking and AI-based workforce analytics can help optimize production operations and maximize worker output.
  5. Manage real-time operations: Human-machine interface systems eliminate the need for paper, files, and job tickets. This means that workers can analyze inventory and other data in real-time.
  6. Save money: Although going paperless means that the cost of paper is eliminated, the savings extend beyond that. With greater productivity, operations in real-time, and improved production optimization, costs can be reduced in many areas.

How do you go paperless in manufacturing?

Going paperless starts with digitizing activities across the factory floor to increase productivity, and extending that value through a digital connection between the shop floor and enterprise manufacturing systems. We lay out below the four basic steps for how to go paperless in manufacturing:

Step 1: Digitize your existing content with Gen AI and Connected Worker technology.

Paperless manufacturing starts with the use of modern, digital tools that can quickly and easily digitize and convert your existing paper-based content. Tools like Augmentir’s Augie™, a generative AI suite of technologies, helps you import and convert existing content regardless of format. Once converted, Connected Worker solutions that incorporate enhanced mobile capabilities and combine training and skills tracking with connected worker technology and on-the-job digital guidance can deliver significant additional value. A key requirement to start is to identify high-value use cases that can benefit from digitization, such as quality control or inspection procedures, lockout tagout procedures, safety reporting, layered process audits, or autonomous maintenance procedures.

Pro Tip

You can now import existing PDF, Word, or Excel documents (just like the PDF above) directly into Augmentir to create digital, interactive work procedures and checklists using Augie™, a Generative AI content creation tool from Augmentir. Learn more about Augie – your industrial Generative AI Assistant.

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Step 2: Augment your workers with AI and Connected Worker technology.

AI-based connected worker solutions can help both digitize work instructions and deliver that guidance in a way that is personalized to the individual worker and their performance. AI Bots that leverage generative AI and GPT-like AI models can assist workers with language translation, feedback, on-demand answers, access to knowledge through natural language, and provide a comprehensive digital performance support tool.

As workers become more connected, companies have access to a rich source of job activity, execution, and tribal data, and with proper AI tools can gain insights into areas where the largest improvement opportunities exist.

Step 3: Set up IoT sensors for machine health monitoring.

The industrial Internet of Things (IoT) uses sensors to boost manufacturing processes. IoT sensors are connected through the web using wireless or 4G/5G networks to transmit data right from the shop floor. The use of machine health monitoring tools along with connected worker technology can provide a comprehensive shop floor solution.

Step 4: Connect your frontline to your enterprise.

Digitally connected frontline operations solutions not only enable industrial companies to digitize work instructions, checklists, and SOPs, but also allow them to create digital workflows and integrations that fully incorporate the frontline workers into the digital thread of their business.

The digital thread represents a connected data flow across a manufacturing enterprise – including people, systems, and machines. By incorporating the activities and data from these previously disconnected workers, business processes are accelerated, and this new source of data provides newfound opportunities for innovation and improvement.

 

Augmentir provides a unique Connected Worker solution that uses AI to help manufacturing companies intelligently onboard, train, guide, and support frontline workers so each worker can contribute at their individual best, helping achieve production goals in today’s era of workforce disruption.

Our solution is a SaaS-based suite of software tools that helps customers digitize and optimize all frontline processes including Autonomous and Preventive Maintenance, Quality, Safety, and Assembly.

paperless factory

 

Transform how your company runs its frontline operations. Request a live demo today!

 

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The Real Benefits of Digital Work Instructions in Manufacturing

The benefits of digital work instructions go far beyond simply standardizing work. The real benefit is in personalized guidance and support for today’s workers.

Digital work instructions are step-by-step directions on the best way to complete any task, from basic maintenance to fixing equipment. These digitized instructions are electronic versions of work procedures that are kept in a centralized system so workers can easily access them to work on tasks or to make timely decisions on projects. While the benefits of digital work instructions are numerous, the real benefit in manufacturing comes when digital work instructions can be personalized to the unique needs and skills of each worker.

So say goodbye to static documentation and hello to a new era of personalized digitization. If you’re interested in learning the real benefits of digital work instructions, read on about the following:

How digital work instructions are transforming manufacturing processes

Traditional instructions on paper can slow down a manufacturing operation. They can be lengthy, become quickly outdated, and are often full of mistakes. With paper-based reporting, for example, workers may forget to note the condition of equipment or update a faulty procedure.

Fortunately, digital instructions are an ideal solution. They offer visual demonstrations, how-to videos, and other resources for completing tasks. Most importantly, when digital work instructions are managed and delivered through a connected worker solution, they can be kept up-to-date to ensure compliance and product quality. According to Quality Magazine, not only do digital work instructions support overall enterprise productivity, but they also provide workers with an improved level of control over their work through enterprise data and automated insights.

benefits of digital work instructions

When you digitize your procedures, they can be accessed and kept up to date from wherever employees work. They can be enhanced with visual aids, contextual information, and augmented reality experiences to guide workers through complex jobs. Best of all, workers are less likely to make mistakes or miss steps when they can easily refer to clear and visually engaging information.

Digital work instructions are maintained via a connected worker solution, and delivered through mobile or wearable devices on the shop floor. These solutions can be coupled with AI-powered software to further help companies digitize production procedures.

This leads to greater worker productivity and output.

The real benefits of digital work instructions

Digital work instructions provide countless advantages when implemented throughout your entire organization, including improved production processes, decreased downtime, greater operational competence and safety, as well as support for a centralized database of knowledge. On their own, they deliver standard work guidelines but fail to consider the unique skills of each worker, which is increasingly important in today’s evolving and labor-constrained workforce.  The typical one-size-fits-all approach to managing, guiding, and supporting employees won’t cut it in today’s market.

Businesses need a solution that helps them improve manufacturing processes and meet their workers where they are.

This is where AI-based solutions come in.

Using AI-based connected worker solutions, organizations can digitize and easily manage skills tracking and training programs and connect them with frontline operations. Embedded AI can dynamically optimize work processes to deliver training in the flow of work, tailored support, and more. Solutions that combine skills tracking capabilities with connected worker technology and on-the-job digital guidance can deliver significant additional value. Data from actual work performance can inform workforce development initiatives allowing you to target your training, reskilling, and upskilling efforts where they have the largest impact.

It can generate an abundance of valuable data to provide tailored training support and skills endorsements and identify workforce opportunities. These benefits extend beyond simply standardizing work to include:

1. A more motivated, more engaged workforce

An organization’s commitment to cultivating its team’s skills can influence their attitudes toward the job. A worker is likelier to perform better when valued and appreciated. Digitized skills tracking also ensures that workers are qualified to perform their job.

2. Mitigate risk and ensure safety

Solutions that include personalized work instructions that incorporate worker skills allow organizations to validate at the time of work assignment who has the skill level to safely perform a specific task. This helps to mitigate risk and ensure safety.

3. Intelligently assigning work

Ensure the right person is assigned to the right job. Manage work assignments based on skill level, endorsements, and actual job performance.

skills taxonomy

4. Closes the skills gap

Tracking skills is a great way to identify gaps between the skills employees already have and the skills they need. With this information, the company can arrange for additional training or other ways to invest in their employees. Keep in mind that as your manufacturing organization evolves and grows, so should your employee skillset.

6. Identify upskilling or reskilling opportunities

Use data from actual work performance, combined with an employee’s current skills and endorsements to inform your reskilling and upskilling decisions. Knowing where improvements need to be made can close any learning gaps and boost the overall success of a company. Optimizing your workforce can help improve productivity in every department, giving your company a competitive edge in today’s market.

 

Connected worker solutions that combine skills management with digital work instructions, collaboration, and knowledge management are uniquely suited to optimize today’s variable workforce. AI-generated insights are pulled from patterns identified across all work activity in real-time. These insights identify where new and experienced workers may benefit from either reskilling or upskilling.

This combination of smart digital technology can also leverage your training resources, such as instructional videos, written instructions, or access to remote experts, to deliver personalized guidance for the worker to perform their best. These tools intelligently work together to help you assign workers to procedures based on required skill levels.

FAQs about digital work instructions

What is the purpose of digital work instructions?

Digitized work instructions provide clear, step-by-step directions on how each manufacturing task should be performed. They are kept in a centralized database for real-time view of procedures, how-to videos, training opportunities, and more. Companies implement them in order to improve workers’ procedural knowledge, ensure standard work compliance, reduce mistakes, and raise production quality overall.

How can digital work instructions help manufacturers?

Digital work instructions help manufacturers create a more productive workforce that values detail, quality, and learning. Work instructions can be updated to fit best practices, reduce human error, and provide learning opportunities with visual cues like videos, pictures, augmented reality experiences, and more.

Which work instruction software is right for me?

Although there are different software programs out there, Augmentir is the world’s leading connected worker solution, and the only solution that uses AI to personalize instructions based on individual worker proficiency and skill levels.

How Augmentir’s digital solutions can help

Digitizing work instructions is a great start to address manufacturing issues, however, alone, it won’t help completely solve some of the biggest workforce challenges. It’s not enough to simply move from paper-based to digital work instructions.

We must go a step further, for example, Augmentir’s platform provides complete digital workflow authoring tools that allow you to not only quickly convert your paper-based processes to digital work instructions, but also use AI to dynamically personalize them to the needs of your individual workers.

  • Digital work instructions, augmented with visual aids, contextual information, and industrial collaboration tools, help intelligently guide workers through complex jobs
  • Complete workflows allow you to digitize complex business processes
  • Embedded AI dynamically optimizes work procedures and workflows to deliver in-situ training and support

 

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Step into a Paperless Shop Floor with Augie

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In conversations with our customers, a recurring theme emerges when discussing their transition to digital processes: the largest cost and burden often lies in the time and effort required to digitize existing paper-based materials.

Is your manufacturing operation still clinging to outdated paper-based processes? It’s time to face the facts: paper is holding you back. The effort spent managing paper trails, outdated Standard Operating Procedures (SOPs), and inconsistent training materials isn’t just inconvenient—it’s a direct drain on your productivity, efficiency, and bottom line.

paperless shop floor with augie industrial generative ai suite

Generative AI (GenAI) offers a transformative way to digitize content, automating the conversion of paper-based materials like SOPs, work instructions, and checklists into structured, editable digital formats. It can enhance content by improving clarity, integrating visuals, translating languages, and customizing workflows. This significantly reduces manual effort and accelerates transitions to cost-effective digital systems.

Read below to learn more about the challenges of content digitization, the potential benefits of going paperless, and how Augie, a Generative AI solution from Augmentir, is empowering manufacturing companies to accelerate their digital transformation.

The Benefits of a Paperless Shop Floor

A paperless shop floor in manufacturing offers numerous benefits, including enhanced efficiency by eliminating time-consuming manual paperwork and reducing errors. It provides real-time access to digital work instructions, improving accuracy and productivity for frontline workers. Digitization supports better compliance with safety and quality standards while enabling faster updates to workflows.

Additionally, going paperless reduces environmental impact by minimizing waste, aligns with sustainability goals, and fosters a connected, data-driven environment where insights from real-time data can drive continuous improvement and innovation.

Here are the top benefits of going paperless:

  1. Accelerate employee onboarding: By digitizing onboarding and moving training into the flow of work, manufacturers can reduce new hire onboarding time by 82%.
  2. Increase productivity: Digitizing manufacturing operations means no more manual, paper-based data collection or record-keeping. Workers have more time to run their equipment, execute shop floor tasks, and find solutions to problems.
  3. Boost data accuracy: Humans are prone to making mistakes, but shop floor data capture and validation can help offset human error and improve accuracy.
  4. Improved workforce management: Digital skills tracking and AI-based workforce analytics can help optimize production operations and maximize worker output.
  5. Manage real-time operations: Human-machine interface systems eliminate the need for paper, files, and job tickets. This means that workers can analyze inventory and other data in real-time.
  6. Save money, minimize waste: Although going paperless means that the cost of paper is eliminated, the savings extend beyond that. With greater productivity, operations in real-time, and improved production optimization, costs and waste can be reduced in many areas, aligning with corporate sustainability goals.

Challenges

Going paperless in manufacturing isn’t without challenges, and ignoring them can stall your progress.

Standard Operating Procedures (SOPs), work instructions, and checklists are typically built over years, representing a significant repository of organizational knowledge. Converting these into digital formats while maintaining accuracy and accessibility can be daunting. Digitizing years’ worth of SOPs, work instructions, and checklists can feel overwhelming, but staying stuck in outdated systems costs more in the long run. Resistance from workers who are comfortable with paper-based processes can slow adoption, and if your digital tools aren’t intuitive, you risk alienating your team. Integration with existing systems is no small task, and if you’re not prioritizing data security, you’re leaving your operation vulnerable. Overcoming these hurdles is essential to stay competitive.

This is where Generative AI and Augie can provide transformational value.

Generative AI has transformative potential for digitizing content by automating the conversion of paper-based materials into structured, digital formats. It can analyze and extract information from documents like SOPs, work instructions, or checklists, quickly translating them into editable, standardized templates. GenAI also enables content enhancement, such as rewriting for clarity, integrating visuals, language translation, or adapting content for specific workflows. By accelerating the digitization process and reducing manual effort, GenAI empowers organizations to transition to digital systems more efficiently and cost-effectively.

Your Paperless Shop Floor with Augie

Augie, a suite of Industrial Generative AI tools from Augmentir, revolutionizes industrial digital transformation by combining advanced AI capabilities with practical, human-centric applications. Augie uses generative AI and the power of advanced Large Language Models (LLMs) to transform digital content creation, create adaptive workflows, provide real-time worker guidance, and analyze data to deliver actionable insights.

augie convert content paperless shop floor

 

Augie is a powerful tool for accelerating the transition from paper-based to digital operations in manufacturing and industrial settings. Quickly generate standard work procedures from Excel, Word, PDFs, images, or videos. The Augie Content Assistant takes your existing content and generates digital smart forms, checklists, and digital work instructions. Augie automatically analyzes SOPs, work instructions, and other documents to create clear, simplified training modules. It generates interactive quizzes to reinforce key concepts and adapts learning materials to individual skill levels, ensuring workers engage with relevant content.

augie gen ai content assistant - convert video to procedure

With Augie, you can move past the inefficiencies of paper-based frontline work. Augie transforms your paper-based workflows into dynamic digital tools in just days, streamlining processes, reducing errors, and equipping your workforce to excel in today’s fast-paced environment.

 

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Augie has been instrumental in helping us quickly transform our existing paper-based SOPs and training documents into interactive digital work instructions and learning tools. We’ve reduced our digitization effort from months down to days. This has streamlined our processes, reduced errors, and accelerated the upskilling of our workforce.

Digital Transformation Lead
Fortune 100 Food & Beverage Manufacturer

 

Digitizing isn’t just an upgrade—it’s a step toward smarter, more competitive operations. Augie optimizes content for frontline workers, provides real-time feedback, and eliminates barriers like language gaps or compliance issues. Paper simply can’t keep up with the actionable insights and adaptability that Augie offers.

Drive Manufacturing Efficiency with a Paperless Shop Floor

Augie revolutionizes the connected worker journey by offering a robust suite of AI tools that grow alongside organizational needs. It begins by transforming static, paper-based processes into dynamic, interactive workflows, enhancing accessibility and efficiency for frontline workers. As operations become digitally connected, Augie uses real-time data to identify inefficiencies, optimize workflows, and drive continuous improvement.

The Augie Industrial Gen AI Suite transforms every stage of the Connected Worker Journey.

 

augie transforms your connected worker journey

With its seamless integration capabilities, Augie creates a scalable ecosystem, enabling innovation and adaptability. This comprehensive approach empowers organizations to modernize operations and build a foundation for sustained success and growth.

 

 

Ready to Learn More?

If you’re ready to modernize and future-proof your operations, Augie is here to help you take the leap into a truly paperless shop floor. If you’re serious about building a resilient, efficient operation, it’s time to stop making excuses and start taking action. Augie isn’t just a tool—it’s the future of manufacturing. Step into a paperless shop floor and see the difference for yourself.

 

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New LNS Research Report Highlights Augmentir as Leading Connected Frontline Workforce Solution

LNS Research reviewed dozens of Connected Frontline Worker (CFW) vendors, ranking Augmentir as the leading CFW solution innovator.

Efforts to enable the frontline industrial workforce through connected worker and other digital technologies have become increasingly common over the past several years, recently, LNS Research found that over half of industrial organizations globally have undertaken Connected Frontline Workforce (CFW) initiatives. CFW has become a strategic part of Industrial Transformation (IX) initiatives as manufacturers seek to solve critical labor shortages, skills gaps, and retention issues in frontline operations.

CFW-enabling technologies hold the promise of helping companies meet their frontline workforce challenges while optimizing operational performance across safety, quality, and productivity dimensions. However, industrial business and technology leaders must navigate the uncertain waters of the relatively immature and highly fragmented CFW Applications market to capture the opportunity fully.

LNS Research Connected Worker Solution Selection Matrix

From their extensive analysis, LNS Research has created the CFW Applications Solution Selection Matrix™ (SSM) – a comprehensive guide intended to help man­ufacturers better understand, evaluate, and even select from a shortlist of Connected Frontline Worker technology vendors.

LNS Research reviewed dozens of vendors within the CFW ecosystem and categorized them based on various key criteria, including product capabilities, market potential, and company presence.  Augmentir was named by LNS Research as a leading CFW solution innovator in their SSM.

Augmentir positioned as a leading front runner and innovator

According to LNS Research, Augmentir is well-positioned for future growth, with a trajectory that gives it the potential to be among a small set of likely market leaders in the Connected Frontline Worker (CFW) Applications space. This assessment is based partly on the strength of differentiated capabilities of its AI-enabled solution suite to enable proactive, data-driven performance improvement, personalization of work execution support and training, and the integration of individual and team skills and qualifications to guide workforce development and shift-specific work assignment.

Other key factors impacting Augmentir’s potential are the strength and proven experience of the leadership and management teams, strong momentum in the market, a record of successful product innovation, ecosystem partnerships, and likely continued access to adequate funding and resources to support the expansion of go-to-market initiatives. Augmentir’s track record indicates a strong likelihood of continued growth and the potential over time to be among a select group of market leaders in the CFW Applications space.

Read the full report here.

Augmentir’s results from the field

Manufacturers are using connected frontline worker solutions as a foundation to their industrial transformation strategy to empower their employees with real-time, actionable data; driving better decision-making and improving safety, training, and more.

Leading manufacturers that deployed Augmentir’s AI-driven, smart, connected worker solution have seen impressive results, such as:

  • 75% reduction in new hire training/onboarding time
  • 27% reduction in machine downtime using Autonomous Maintenance
  • 32% improvement in worker productivity

In addition to the above results, our customers have seen quality, safety, and productivity increases across all operations, as well as increases in employee retention and reductions in operating costs associated with employee churn.

 

If you are interested in learning why LNS Research ranked Augmentir as the leading connected worker solution in the market, reach out to us and request a live demo.

 

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AI: Revolutionizing How Humans Work in Manufacturing

AI is playing a key role in changing the manufacturing landscape, augmenting workers and empowering them with improved, optimized processes, better data, and personalized instruction.

Deloitte recently published an article with the Wall Street Journal covering how AI is revolutionizing how humans work and its transformative impact. They emphasized that AI is not merely a resource or tool, but, that it serves almost as a co-worker, enhancing work processes and efficiency. This article discussed how the evolving form of intelligence augments human thinking and emphasized this as a catalyst for accelerated innovation.

Manufacturing is uniquely situated to benefit from AI to improve operations and empower their frontline workforces. The skilled labor gap has reached critical levels, and the market is under tremendous stress to keep up with growing consumer demand while staying compliant with quality and safety standards. Manufacturing workers are crucial to the success of operations – maintenance, quality control and assurance, and more – manufacturers rely upon their workforce to ensure production proceeds smoothly and successfully.

AI is playing a key role in changing the manufacturing landscape, augmenting workers and empowering them with improved, optimized processes, better data for informed decision-making, troubleshooting, personalized instructions and training, and improved quality assurance and control. According to the World Economic Forum, an estimated 87% of manufacturing companies have accelerated their digitalization over the past year, the IDC states 40% of digital transformations will be supported by AI, and a recent study from LNS Research found that 52% of industrial transformation (IX) leaders are deploying connected worker applications to help their frontline workforces. Not only that, AI technology is expected to create nearly 12 million more jobs in the manufacturing industry.

Integrating AI into manufacturing not only enhances productivity, but also opens the door to new possibilities for worker safety, training, and innovative new manufacturing practices. Here are some ways AI is transforming manufacturing operations:

  • AI-based Workforce Analytics: Collecting, analyzing, and using frontline worker data to assess individual and team performance, optimize upskilling and reskilling opportunities, increase engagement, reduce burnout, and boost productivity.
  • Personalized Training in the Flow of Work: With AI and connected worker solutions, manufacturers can identify and supply training at the time of need that is personalized to each individual and the task at hand.
  • Personalized Work Instructions: AI enables manufacturers to offer customized digital work instructions mapped to their skill levels and intelligently assign work based on each individual’s capabilities.
  • Digital Performance Support and Troubleshooting Guide: Generative AI assistants and bot-based AI virtual assistants offer support and guidance to manufacturing operators, enabling access to collaborative technologies and knowledge bases to ensure the correct actions and processes are taken.
  • Optimize Maintenance Programs: AI algorithms analyze data from sensors on machinery and other connected solutions to predict when equipment is likely to fail. This enables proactive maintenance, minimizing downtime and reducing maintenance costs. Additionally, with AI technologies, manufacturers can implement autonomous maintenance processes through a combination of digital work instructions and real-time collaboration tools. This allows operators to independently complete maintenance tasks at peak performance.
  • Improve Quality Control: AI-powered solutions can improve inspection accuracy and optimize quality control and assurance processes to identify defects faster. With connected worker solutions, manufacturers can effectively turn their frontline workforce into human sensors supplying quality data and enhancing assurance processes.
  • Ensure Worker Safety: AI-driven safety systems coupled with connected worker technologies monitor the work environment, supplying real-time data and identifying potential hazards to ensure a safer workplace for employees.

connected enterprise

As AI continues to advance, the manufacturing industry is poised for even greater transformation, improving both the quality of products and the working conditions for employees. AI is revolutionizing the way humans work and how the manufacturing industry approaches nearly every process across operations, augmenting work interactions, productivity, efficiency, and boosting innovation.

Trends from October’s Top Virtual Manufacturing Events

These virtual events were a great way to connect with manufacturing professionals and discuss some of the industry’s top challenges and topics – workforce transformation, learning and development, lean manufacturing, and autonomous maintenance.

October was an exciting month in the virtual manufacturing world! Augmentir had the pleasure of participating in several virtual events including the American Manufacturing Summit, Gartner Supply Chain Symposium/Xpo, and the Enterprise Wearable Technology Summit (EWTS). Each of these virtual events were a wonderful way to connect with manufacturing professionals and discuss some of the industry’s top challenges and topics – workforce transformation, learning and development, lean manufacturing, and autonomous maintenance. 

EWTS

The Enterprise Wearable Technology Summit (EWTS) is the longest-running and most comprehensive event dedicated to the business and industrial applications of wearables, including AR/VR/MR glasses and headsets, body-worn sensors, and exoskeletons. This year’s event took place in four bite-sized conference days (every Wednesday from October 6-27, 2021), with community, networking and additional content drops throughout the rest of the month. This unique format allowed for great networking as well as some very valuable sessions. In one of the polls, 32% said that Remote onboarding and training was the top use case for immersive/wearable technology at their company.  

American Manufacturing Summit

The American Manufacturing Summit is a leadership focused meeting designed to bring global manufacturing, operations, engineering, quality and supply chain leaders together to discuss current trends, strategic insights, and best practices in an ever-evolving manufacturing environment. Dave Landreth, Augmentir’s Head of Customer Strategy, had the opportunity to lead a fire-side chat in discussing how Artificial Intelligence and Connected Worker technologies are key pillars of the Industrial Workforce Transformation. We also enjoyed the 1:1 meetings that took place as part of the American Manufacturing Summit. 

Gartner Supply Chain Symposium/Xpo

The Gartner supply chain conference offers attendees a one-stop-shop to access research-backed sessions, get expert advice and problem-solve with colleagues. The main focus of this event is to address the strategic needs of CSCOs and supply chain executives and showcase new technologies that adapt to the ever-changing environment in which they’re operating.

Sessions from the event dealt with purpose-driven supply chains and learnings from the pandemic for the healthcare supply chain, risk assessment and global trade, top trends for smart manufacturing, the future of quality management and supply chain planning, and resolving the dichotomy of logistics outsourcing. 

Key announcements from the virtual manufacturing events:

Continuous improvement, connected worker technology, AI, and data-driven technology were among the top trends from these events. Manufacturing organizations are looking for Connected worker software, like Augmentir, to integrate frontline workers and improve productivity, training, and quality. In addition, as we continue to work remotely and see more supply chain disruptions, AI-based, data-driven technology will be essential to building flexible factories that address these challenges and allow for continuous improvement.

Augmentir Recognized in 4 Gartner Hype Cycles for Digital Transformation and Connected Worker Innovation in Manufacturing

August 13, 2021

 

Augmentir was recently recognized by Gartner in four separate Hype Cycle reports that cover technology innovation in manufacturing. These four reports include:

  • Hype Cycle for Manufacturing Digital Transformation and Innovation, 2021
  • Hype Cycle for Manufacturing Operations Strategy, 2021
  • Hype Cycle for Manufacturing Digital Optimization and Modernization, 2021
  • Hype Cycle for Frontline Worker Technologies, 2021

In these reports, Gartner highlights Augmentir as a key software vendor in the Connected Factory Worker and Immersive Experiences in Manufacturing Operations categories.

  • Connected Factory Worker: Connected factory workers use various digital tools to improve the safety, quality, and productivity of the jobs they perform. This technology helps connect workers to the “digital fabric” of the business, providing insight into the tasks they perform so that they can be optimized and continually improved on.
  • Immersive Experiences in Manufacturing Operations: According to Gartner, immersive experiences refer to enabling the perception of being physically present in a nonphysical world or enriching people’s presence in the physical world with content from the virtual world. Gartner sees using immersive experiences for quality and maintenance tasks, remotely connecting and collaborating with employees that are not able to be on-site, or wearables for safety management.

These hype cycle reports and innovation profiles are provided by Gartner to help organizations decide which new innovations and technology to adopt, as well as what value they can provide to their manufacturing operations.

Digital Transformation in Manufacturing

According to Gartner, the manufacturing industry is being transformed by new business models and strategic, innovative technologies that fit within Industrie 4.0. Manufacturers can capitalize on advancements made in artificial intelligence (AI), visualization, collaboration, and greater connectivity across enterprises.

This was the focus in Gartner’s recently published reports, which revealed opportunities for manufacturing leaders to gain business advantages through concepts and technologies that improve productivity and decision making. Besides adding value to manufacturing businesses, they increase windows of competitive advantage.

The Connected Worker – A first step for Digital Transformation in Manufacturing

Manufacturers are beginning to recognize just how integral frontline workers are to their company’s digital fabric and that overlooking these workers has caused their digital transformation efforts to fall short of their objectives.

These same industry leaders are now investing in an integrated approach – empowering their frontline teams with connected worker solutions that utilize technology such as mobile and wearable devices, augmented and mixed reality (AR/MR), remote collaboration tools, and artificial intelligence (AI). Connected worker solutions that bring together these technologies are helping to connect a new class of workers and are allowing organizations to proactively and continually deliver the right level of training, support, guidance, and improvement.

Optimizing Worker Performance with AI

As workers become more connected, companies have access to a new rich source of activity, execution, and tribal data, and with proper AI tools can gain insights into areas where the largest improvement opportunities exist. Artificial Intelligence lays a data-driven foundation for continuous improvement in the areas of productivity, quality, and workforce development, setting the stage to address the needs of a constantly changing workforce.

Our view at Augmentir is that the purpose of a connected worker platform isn’t simply to deliver instructions and remote support to a frontline worker, but rather to continually optimize the performance of the connected worker ecosystem. Artificial intelligence is uniquely able to address the fundamental macrotrends of skills variability and the loss of tribal knowledge in the workforce, and creates a foundation for data-driven improvements to operational performance and continuous improvement.

“AI will play a critical role in the long-term success of connected factory workers. As more information is curated and made available, algorithms must be continually trained in alignment with continuous improvement initiatives, creating the potential for enhanced root cause analysis.”

Gartner

With an ecosystem of content authors, frontline workers, subject matter experts, operations managers, continuous improvement engineers, and quality specialists, there are dozens of opportunities to improve performance using AI. For example, after Augmentir is deployed for a number of months, our AI engine will start identifying patterns in the data that will allow you to focus your efforts on the areas that have the biggest customer satisfaction, productivity, and workforce development opportunities. This will allow you to answer questions such as:

  • Where should I invest to get the biggest improvement in operational performance?
  • What manufacturing tasks have the largest productivity or quality opportunity?
  • Where would targeted training give me the biggest return?

Augmentir’s AI continuously updates its insights to enable companies to focus on their largest areas of opportunity, enabling you to deliver year over year improvements in key operational metrics.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-Powered connected worker platform improves safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.