Augmentir Offers Free Use of its Remote Assistance Tool for Frontline Workers to Help Companies Address the travel and social distancing issues related to COVID-19 

HORSHAM, PA – MARCH 16, 2020Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, today announced the free use of its Remote Assist support and collaboration tool for the remainder of 2020 to help industrial companies address the growing workforce and supply chain disruption created by the Coronavirus/COVID-19 pandemic.  

As COVID-19 continues to spread across North America, the CDC has suggested that businesses implement remote work policies and travel restrictions to help slow the spread of the virus. The situation has become more troublesome over the past few weeks, and many companies are looking for ways to help limit business disruptions while keeping the health of employees a top priority.

Russ Fadel, Co-Founder and CEO of Augmentir, states, “COVID-19 is impacting the lives of people all around the world, and is forcing a change to the way we work. At Augmentir, the health and safety of our employees, as well as the employees of our customers and partners is the Company’s top priority. Therefore, in a response to COVID-19, Augmentir will be offering its Remote Assist tool at no cost through the end of 2020 in an effort to help the many businesses affected by the sudden increase in work-from-home policies and travel restrictions resulting from the global outbreak of the virus. We hope to curb the predicted impact this virus will have on industrial companies and will remain steadfast in our commitment to serving the industry we call home.”  

During this challenging time, video-conferencing, chat, and remote support and collaboration will be more important than ever in maintaining the wellbeing of employees while also enabling people to continue to work and businesses to operate. Augmentir’s Remote Assist tool helps to minimize the negative impact that COVID-19 is having on businesses by providing a remote collaboration and support solution that can be adopted in less than 60 minutes, so that workers, technicians, and customers can get the support they need to do their jobs without compromising health, safety, or productivity.

Companies that sign up will have free use of the tool for the remainder of 2020, and have access to the following features: 

  • Stream live video and audio to remote experts to improve issue resolution and remote knowledge sharing
  • Guide your field technicians and customers with live annotations for enhanced collaboration
  • Support remote users on their existing devices as well as AR-enabled smart glasses

For more information on Augmentir’s Remote Assist, and to sign up for free, please visit the Augmentir website.

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About Augmentir

Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to help frontline workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

New report by Gartner recognizes innovative companies in manufacturing operations solutions.

Horsham, PA September 13, 2022Augmentir, the provider of the world’s only smart connected worker suite, today announced that it has been named a “Cool Vendor” in the August 2022 Cool Vendors™ in Manufacturing Operations report by Gartner, Inc.

Augmentir is known for its unique AI-based connected worker technology. The company’s solution is used to digitize and optimize frontline work based on worker capability and task complexity and add precision to workforce development by helping manufacturers identify opportunities to improve training and optimize upskilling and reskilling programs.

Gartner’s Cool Vendor research is “designed to highlight interesting, new and innovative vendors, products, and services.” This year’s Cool Vendors in Manufacturing Operations report showcases solutions for manufacturing operations leaders seeking to improve digitization, supply chain visibility, and operational excellence.

“We are honored to be included as a Cool Vendor in Gartner’s Cool Vendors in Manufacturing Operations report this year,” said Russ Fadel, CEO and Co-Founder of Augmentir. “At a time when labor shortages and workforce disruptions are at an all-time high, more and more companies are turning to smart digitization to help optimize the productivity of their frontline teams. Our suite of AI-based, smart connected worker tools helps manufacturers digitally transform skills, work execution, and collaboration for their teams. We believe this recognition by Gartner reinforces our position as a market-leader in smart digital solutions for industrial frontline work.”

Augmentir’s suite of AI-powered connected worker tools helps industrial companies deliver effective skills management, training, digital workflow, and collaboration for today’s more dynamic industrial workforce. These capabilities, built on top of Augmentir’s patented “Smart” AI foundation, close the loop between training and work execution to deliver the data and in-line insights necessary to continuously improve operational excellence day-over-day, year-over-year.

 

connected worker platform

 

To learn more about Augmentir, please visit www.augmentir.com.

 

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Gartner “Cool Vendors in Manufacturing Operations” by Rick Franzosa, Simon Jacobson, Scot Kim, Tuong Nguyen; August 17, 2022

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Cool Vendors are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

 

About Augmentir

Augmentir™ is the world’s only Smart Connected Worker suite. Augmentir’s software is a complete suite of connected worker tools that helps industrial companies digitize and optimize processes that support frontline workforces from “hire to retire”. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, please visit www.augmentir.com.

Advanced manufacturing start-ups from around the world competed for a spot on Hexagon’s Sixth Sense open innovation platform, with 8 now getting the chance to win the top two coveted positions.

After a series of pitches and presentations to the Hexagon Manufacturing Intelligence panel of judges, we’re excited to announce that Augmentir was selected to join the second cohort for Hexagon’s Sixth Sense program.

Sixth Sense is an open innovation platform where scaling smart manufacturing start-ups can connect with world-class companies to solve some of humanity’s biggest challenges. Powered by Hexagon Manufacturing Intelligence it is an opportunity to share valuable resources, data, and ideas to accelerate progress and solve real world problems by creating transformative solutions that enable an autonomous future that benefits everyone.

Augmentir will be part of a program aimed at advancing manufacturing using visualization and digital reality, and intelligence and automation. This current cohort’s theme builds on Hexagon’s commitment to accelerate innovation and drive the global shift to a new sustainable way of operating. Sixth Sense will see a focus on the following areas of emerging technology: digital twin innovations, metaverse factory design, predictive and prescriptive intelligence, and autonomous and sustainable manufacturing operations.

Augmentir was selected due to our ability to shape the next generation of manufacturing solutions that will not only boost performance but benefit people and the planet. Augmentir’s Smart Connected Worker solution reduces the time needed to onboard new workers and guides workers of all skill levels. The software helps workers to do their job safely and correctly, mitigating the impact of workforce disruption.

By inviting the next generation of innovators to the table, Hexagon is sharing its resources and making connections that accelerate progress – pushing the boundaries of design, manufacturing, and engineering and starting to imagine a better future for the benefit of everyone.

Augmentir’s industry-leading suite of AI-based connected worker tools helps industrial companies combat the labor crisis with smart skills management and frontline productivity tools

Horsham, PA July 28, 2022Augmentir, the provider of the world’s only smart connected worker suite, today announced new innovations to its industry-leading solution. The company’s latest product features extend the functionality of its suite of smart connected worker tools with intelligent skills management, allowing companies to build a more skilled workforce while maximizing productivity within frontline operations.

Workforce shortages and shrinking retention rates remain top challenges for industrial operations, according to Deloitte. Today, almost 90% of manufacturers are struggling to fill crucial labor gaps, reporting that their frontline facilities are understaffed as much as 38% of the time. Augmentir’s suite of connected worker tools is designed to help manufacturers more efficiently onboard new workers and reduce the time it takes to get them productive.  Additionally, Augmentir’s Skills Intelligence provides the data and AI-powered insights to help managers make educated staffing decisions, to allocate team members where they can be the most productive. 

“Today’s announcement reinforces why Augmentir is in a category of its own in the competitive world of digital solutions for industrial frontline work,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Skills management has historically been paper-based and/or siloed solutions that weren’t designed for the level of workforce churn that companies are experiencing today. Additionally, they don’t give a clear and integrated picture of employee skills and their actual work proficiency, making it impossible to intelligently target reskilling and upskilling efforts. Not only does this impact the businesses ability to meet its production goals but it also leaves the worker without a means to grow in their career. These latest product updates deliver data-driven, digitized skills intelligence within a single suite of connected worker tools to help companies close the loop between training and work execution.”

Organizations such as Colgate-Palmolive, Baker Hughes, Hunter Industries, and the US Air Force currently leverage Augmentir’s suite of AI-based connected worker tools to connect, digitize, and optimize their frontline operations. With the addition of skills management and training, Augmentir is extending this value by offering organizations an easy way to visualize and track their workforce skills, while providing digitization and intelligence tools for all processes necessary to support the frontline workforce from hire to retire.

“Augmentir’s skills and certifications dashboard provides invaluable analytics into how effective our training truly is, allowing us to improve overall efficiency,” stated Yunior Murillo, Senior Operations Training Supervisor at Hunter Industries. “This gives us the ability to provide employees training when and where it’s needed on the production floor and intelligently connect it to our automation software and learning management systems.”

Augmentir’s complete lineup of smart features now includes:

  • Skills Management – Allows companies to efficiently track and manage skills for frontline teams, use this information when scheduling and assigning work, and leverage real performance insights to help target reskilling and upskilling
  • Work Execution – Digital workflow tools allow companies to digitize existing paper-based work procedures and SOPs with Augmentir’s no code content creation environment, and leverage data-driven workforce intelligence to deliver individualized worker guidance and support
  • Industrial Collaboration – Provides workers with instant access to subject matter experts for specialized guidance and troubleshooting support using familiar collaboration tools, while offering the company insight into bottlenecks and improvement opportunities
  • Knowledge Management – Provides workers with frictionless access to curated knowledge that was previously fragmented in silos but is now available at the moment of need from a single interface

These capabilities, built on top of Augmentir’s patented “Smart” AI foundation, close the loop between training and work execution to deliver the data and in-line insights necessary to continuously improve operational excellence day-over-day, year-over-year. 

 

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About Augmentir

Augmentir™ is the world’s only Smart Connected Worker suite. Augmentir’s software is a complete suite of connected worker tools that helps industrial companies digitize and optimize processes that support frontline workforces from “hire to retire”. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, please visit www.augmentir.com.

Continued innovation differentiates Augmentir and delivers customer value across the entire operation, including safety, quality, operations, maintenance, and field service.

November 29, 2022 – Frost & Sullivan recently researched the connected worker solutions industry and, based on its findings, recognizes Augmentir with the 2022 Global Customer Value Leadership Award. The company provides an artificial intelligence (AI)-based connected worker solution for the industrial sector. Augmentir’s leadership brings a legacy of innovation excellence to the company, as its founders have designed and launched some of the best, most groundbreaking, and highly recognized industrial platforms, software, and systems in the market. Augmentir’s combined leadership, legacy, and innovation makes it the partner of choice in the connected worker space.

Augmentir awarded Frost & Sullivan Best Practice Award

Read the full report here.

Augmentir’s solution goes beyond its extensive expertise and best-in-class capabilities by establishing customer value as a strategic imperative. Its value proposition delivers rapid return on investment in two to three months, demonstrating high cost-efficiency while scaling up to match customer growth. Its seamless and frictionless approach and focus on fostering close relationships position it as a preferred vendor in the connected worker space, resulting in ongoing trust with customers.

The company works closely with customers during the pre- and post-purchase journey, offering support and guidance to achieve rapid training and increased productivity, creating a positive impact on continuous improvement and bottom line. For the workforce, Augmentir’s solution utilizes a suite of productivity tools and AI-based workforce intelligence to enable work in ways that are specifically engaging, rewarding, safer, and easier.

Samantha Fisher, a Best Practices research analyst at Frost & Sullivan, noted, “Augmentir outfitted its solution with digital tools designed to optimize frontline worker performance and deliver best-in-class results. It targets skills management, digital workflows, collaboration, and knowledge sharing, along with operational intelligence capabilities, to bring end-to-end results to industrial organizations and employees.”

Augmentir focuses on expanding customer value with existing clients and constantly monitors the market for new trends and use cases to help increase client base value. It creates a roadmap that delivers the highest impact and best outcomes, self-sufficiency, and ongoing satisfaction. Augmentir regularly enhances its products to ensure optimal performance, which allows companies to maximize the productivity of frontline operations. It is well-positioned to drive the connected worker space into its next growth phase, thereby growing its market share and sustaining its leadership in the coming years.

“Augmentir incorporates customer-focused strategies, practice implementation, revolutionary technology, and exceptional operational strategies, earning clients’ trust and loyalty and capturing more market share. It offers immense value to customers to solidify its reputation in the market,” said Sebastian Trolli, senior industry analyst in the Industrial Technologies practice at Frost & Sullivan. With its strong overall performance, Augmentir earns Frost & Sullivan’s 2022 Global Customer Value Leadership Award in the connected worker solutions industry.

Read the full report here.

connected worker platform

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s unique focus on augmenting the value that its customers receive, beyond simply good customer service, leading to improved customer retention and customer base expansion.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

 

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About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

 

About Augmentir

Augmentir™ is the world’s only Smart Connected Worker solution. Augmentir’s software is a complete suite of connected worker tools that helps industrial companies digitize and optimize processes that support frontline workforces from “hire to retire”. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, please visit www.augmentir.com

Innovative Producer of Hardened Workstations Sees Improved Efficiencies and Quality Within 10 Days of Deploying Augmentir’s AI-Powered Augmented Worker Platform

HORSHAM, PA – AUGUST 15, 2019Augmentir, Inc., a leading provider of augmented worker software for industrial companies, today announced that STRONGARM, the leading manufacturer of operator interface systems and industrial displays, has expanded the use of Augmentir’s AI-Powered Augmented Worker Platform across its operations, resulting in improved technician performance and training, better insight into job status, and improved quality.

“The use of Augmentir across our manufacturing operation represents an important step for us in our digital journey and continued commitment to quality and innovation in the products we build,” said Steve Thorne, General Manager of Operations at STRONGARM. “We chose Augmentir because their platform allows us to not only digitize and standardize on our manufacturing work instructions, but also to intelligently close the skills gaps when on-boarding new technicians.  In addition, it’s AI-based ‘True Opportunity™’ system enables us to gain insight into how our technicians are performing, and autonomously identifies our largest capturable opportunities across our entire operation.”

STRONGARM designs and manufactures ergonomic and environmentally protected workstations for companies in a wide range of markets, including food, pharmaceutical, CPG, packaging, and transportation, with additional interface solutions for specialized verticals, including STRONGARMenergy and STRONGARMhealthcare. The company credits its long-term leadership position to its commitment to innovation. Since its 1990 founding, STRONGARM has maintained a robust “lot-size-one” offering wherein STRONGARM collaborates with clients, and then designs, innovates, fabricates, and assembles these customer-specific products, all in-house.

“STRONGARM is a great example of a small, innovative manufacturing company that was able to capitalize on the emerging trends around Industry 4.0 and digital transformation,” said Russ Fadel, Co-Founder and CEO of Augmentir.  “Augmentir was uniquely designed to meet the needs of industrial companies of all sizes, enabling even small to mid-sized manufacturing companies to get the benefits of Industry 4.0 today.  Our SaaS-based ‘consumerized’ enterprise software approach makes trying, buying, and owning Augmentir simple, with free pilots, low IT support, and best in class usability.”

According to Thorne, STRONGARM started seeing value from Augmentir within 10 days of their Augmentir rollout.   “The process for getting our operation set up with the Augmentir platform was easy and painless, with little required IT overhead,” stated Thorne.  “Because the process was so easy, our technicians were able to quickly incorporate Augmentir into their daily operations, and the results were immediate – technician productivity improved, and inspection times went down. Furthermore, when one of our senior and most experienced technicians retired recently, we were able to onboard a new technician and trust Augmentir’s AI engine to guide him during the learning curve to get product out the door at 100% quality so that we didn’t miss shipments. Once Augmentir’s AI engine determined that the worker had become proficient, it recommended that the instructions should be adjusted to enable him to complete the job faster while still meeting quality and safety goals.  This has resulted in a 20% reduction in average build time in our most complex workstations.” Thorne added that based on the initial successes, STRONGARM plans to expand its use of Augmentir into the manufacturing operations of their ruggedized workstations used in the oil and gas industry.

The Augmentir Platform includes complete functionality that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The Platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remove expert collaboration, and utilizes its AI engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

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About Augmentir

Augmentir is a leading provider of augmented worker software for industrial companies. Its flagship offering, the Augmented Operations™ platform, is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to empower frontline workers, helping workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization.  For more information, please visit www.augmentir.com.

 

About STRONGARM

STRONGARM specializes in the design and manufacturing of customized operator interface systems and HMI’s for companies in a wide range of markets, including food, pharmaceutical, CPG, packaging, and transportation, with additional interface solutions for specialized verticals, including STRONGARMenergy and STRONGARMhealthcare. The company’s precision designed products are ideally suited to address any operator interface need – these range from articulating arms and terminal enclosures to complete operator interface systems featuring integrated displays, keyboards, pointers, and PCs. For more information, visit www.strongarm.com

New Measurement Index enhances operational insight and improves decision making, helping industrial companies maximize both operational outcomes and workforce efficiency

HORSHAM, PA – May 14, 2019Augmentir, a leading provider of enterprise software for industrial companies, today announced the launch of its True Opportunity Index™ quantification engine.  The True Opportunity Index™ is the first AI-Based solution designed to help improve operational outcomes and frontline worker productivity.

Available as a core feature of Augmentir’s Augmented Operations™ platform, the True Opportunity Index™ is generated from continuous analysis of frontline worker data by Augmentir’s patent-pending artificial intelligence algorithms.  These algorithms take in streaming worker data and combine it with other Augmentir and enterprise data to uncover and rank order the largest capturable opportunities and then predicts the effort required to capture them.  This helps manufacturers and other industrial companies focus on key areas of opportunity for time savings, performance, and quality improvements across their workforce.   With these newly available prescriptive insights and recommendations, manufacturers and service companies can now continually improve their operations, enhance their work instructions, provide tailored remote assistance, improve training techniques, and supply their frontline workers with better tools to perform their jobs at peak efficiency.

“For many organizations, their largest opportunity for improvement is in their frontline workforce.  This group of workers has been historically underserved with little change to the tools they use to perform their job, while their jobs are becoming increasingly more complex,” said Russ Fadel, CEO and Co-Founder of Augmentir. “By combining our legendary ease of use with our embedded AI engine, we are giving companies of every size the ability to maximize these valuable workers.  We are proud to release our True Opportunity Index™ at this pivotal moment and are committed to using AI to innovate for the benefit of the frontline workforce.”

Augmentir software platform includes complete functionality that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases.  The platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remove expert collaboration, and utilizes its artificial intelligence engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

Augmentir is scheduled to present on May 15 in the Smart Manufacturing Hub at the EASTEC 2019 manufacturing conference and trade show in Boston to discuss the benefits of its platform and how industrial companies are utilizing its True Opportunity Index™ to gain insight into their frontline workforce to improve productivity.  For more information, visit the EASTEC website or www.augmentir.com.

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Augmentir’s Remote Assist Essentials delivers cost-effective, easy-to-use remote expert and Enterprise Augmented Reality (AR) capabilities to help industrial companies improve the productivity of their frontline workforce

HORSHAM, PA – JUNE 11, 2019 – Augmentir, a leading provider of digital worker software for industrial companies, today announced its latest offering, Remote Assist Essentials, a solution designed for companies seeking an easy and cost-effective way to provide remote assistance to frontline workers. The new offering helps industrial companies get started quickly with remote expert functionality, providing the first step in improving the overall productivity and efficiency of its frontline workforce.

Augmentir’s Remote Assist Essentials sets a new price point in the remote assistance market, and when combined with Augmentir’s “up-and-running in 10 minutes” promise, makes this functionality viable for any sized company engaged in manufacturing or service. Remote Assist Essentials also includes a trial license to Augmentir’s entire platform functionality, allowing companies to experiment with the augmented guided procedure and AI-based operational analytics modules.

With Remote Assist Essentials, companies can:

  • Get Started Quickly and Cost-Effectively: Start instantly with essential remote assistant capabilities that can be deployed cost-effectively, backed by Augmentir’s scalable enterprise-grade platform.
  • Guide Frontline Workers with Remote Expert Support: One-click live remote collaboration support allows frontline workers to instantly connect with subject matter experts within their organization, helping solve problems faster and provide improved knowledge transfer. Augmentir’s Remote Assist Essentials supports voice calling, live chat, and video streaming, including the ability for annotations during remote support sessions that help guide workers on the correct steps to take.
  • Scale with a Complete Platform: Augmentir’s Remote Assist Essentials is built on the company’s AI-Powered Augmented Operations platform, allowing companies to add more advanced capabilities quickly and easily, as well as extend the functionality of the solution through access to enterprise applications that integrate with Augmentir.

“Our new offering provides an economical way for companies to begin leveraging remote assistance, guided procedures, and artificial intelligence, to help digitize their operations and provide frontline worker support,” said Russ Fadel, CEO and Co-Founder of Augmentir. “With our Essentials offering, we’ve taken the power of Augmentir and tailored it for the unique needs of companies looking to start providing remote support for their frontline workers. We believe that this transformational software should be as easy to use and easy to own for industrial companies. We designed our platform with low IT staff requirements, quick onboarding and implementation, and priced for a range of from small to mid-sized and large organizations.”

Augmentir’s Remote Assist Essentials package is available to customers starting at $10 per user per month, with additional pricing tiers available based on usage. Augmentir Remote Assist Essentials is part of the core capabilities of the Augmentir platform, which includes a comprehensive set of features that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remote expert collaboration, and utilizes its artificial intelligence engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

For more information on Remote Assist Essentials, please visit the Augmentir website at https://www.augmentir.com/essentials.

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