Archive for category: News

October 17, 2023 – ETQ, part of Hexagon, and Augmentir, the world’s leading connected worker solution provider, today launched the ETQ Reliance Connected Worker solution to make the connected frontline worker on the factory floor a key part of the quality management process. As an initial step in this strategy, ETQ has integrated its ETQ Reliance quality management system (QMS) Quality Events application with Augmentir’s connected worker platform. ETQ and Augmentir will now provide customers with a holistic connected worker quality solution for manufacturing environments.

“ETQ is committed to creating a quality-driven manufacturing ecosystem by extending quality management to the factory floor and the connected worker,” said Vick Vaishnavi, CEO, ETQ. “Through our key partnership with Augmentir in the connected worker space, we’re providing data-driven actions and insights and empowering workforces – at scale – with the tools and knowledge needed to deliver the highest levels of safety, quality and productivity by making workers part of the quality business process value chain.”

Augmentir is a suite of AI-powered connected worker tools that help industrial companies deliver effective skills management, training and collaborative digital workflows, by digitizing and optimizing frontline work processes. Integrating ETQ Reliance with the Augmentir platform, provides a closed-loop quality management ecosystem that enables manufacturers to break down silos and automate valuable factory-floor data to mitigate the impact of poor quality, while driving continuous improvement.

“The integration of ETQ Reliance with our connected worker platform truly extends the value of enterprise quality management to the frontlines,” said Russ Fadel, CEO and Co-Founder at Augmentir. “Thanks to this integration, ETQ customers will be able to track, trend, investigate and proactively address a range of quality and safety events that arise in manufacturing – from product design to supplier quality to factory floor issues – to reduce the costs of poor quality.”

“Industrial organizations face many challenges as they navigate transformation initiatives, coupled with workforce challenges such as worker shortages, the impending ‘great retirement’ of the aging workforce, and the rise of the digital native,” said James Wells, Research Analyst, LNS Research. “These workforce dynamics are creating an urgency for connected worker-based initiatives, such as the integration between a QMS leader like ETQ and a CFW (connected frontline worker) leader like Augmentir. It’s a significant step forward in creating a seamless experience for the worker supported by a symphony of ‘system of systems’ software applications in service of bringing workers’ insights, knowledge, and experiences to bear on the full ecosystem of enterprise-wide quality.”

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker solution. Augmentir’s software includes a complete suite of connected worker capabilities, connectors to business systems, and broad extensibility that enable manufacturers to digitize their frontline operations, reduce onboarding time, and increase workforce productivity. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver effective skills management, training, digital workflow, and collaboration for today’s more dynamic industrial workforce. For more information, please visit www.augmentir.com. 

About ETQ

ETQ, part of Hexagon, is the leading provider of integrated quality management, health and safety, and connected worker solutions for manufacturers worldwide. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.

ETQ was acquired by Hexagon AB in 2022. Hexagon is a global leader in sensors, software and autonomous solutions. Learn more about Hexagon (Nasdaq Stockholm: HEXA B) at hexagon.com and follow us @HexagonAB.

Gabriel Solomon, Digitization & Smart Technology Engineer at Colgate-Palmolive stated “Augmentir’s ease of use and seamless integration into Colgate’s global SAP instance helped us digitize our maintenance, changeover, and EHS LOTO procedures, as well as quality checklists via digital, guided workflows. As a result of using Augmentir, we’ve seen up to 30 minutes saved per shift, and as much as 120 minutes reduced between maintenance notification and maintenance order closure.”

• Increased “wrench-time” by 16% due to more efficient execution of work orders and elimination of manual data entry
• Increased first-time fix rates by 17% and decreased unplanned downtime by 21% due to improved maintenance compliance
• Rich, interactive work instructions, personalized to each technician to enable them to perform at their very best
• Improved collaboration between people and assets to create a true digital thread
• Built-in AI that immediately optimizes shop floor activities and provides guidance for targeted continuous improvement efforts

“Our AI-powered solution for SAP Plant Maintenance goes far beyond mobilizing plant maintenance functionality: we are transforming how manufacturers digitize and optimize their maintenance programs,” said Russ Fadel, CEO and co-founder at Augmentir. “Augmentir personalizes the maintenance instructions to the needs of each maintenance technician, enabling each worker to perform at their individual best, increasing maintenance efficiency and reducing MTTR. Additionally, Augmentir uses AI to process the data streaming off of these maintenance activities and provides automated insights into productivity and workforce development opportunities, creating a foundation for continuous improvement. This is the future of plant maintenance.”

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HORSHAM, PA – August 4, 2021 – Augmentir, Inc., the world’s only provider of artificial intelligence-based connected worker software, today unveiled its latest product innovations that are redefining how AI is being used to improve safety, quality, and productivity in industrial frontline work. The company announced the release of several new product features which improve and expand the in-app AI insights that deliver performance optimization opportunities to any industrial company with frontline workers.

Augmentir’s AI Suite leverages anonymized data from millions of job executions to significantly improve and expand its ability to automatically deliver in-app AI insights in the areas of productivity, safety, and workforce development, increasing the benefits to Augmentir customers.

Augmentir’s latest product innovations include:

• Enhanced Workforce Development Insights – Augmentir’s AI automatically delivers workforce development insights, providing companies with laser focus on where each individual in your workforce has room for improvement to maximize the value per dollar spent on upskilling, and understand what types of training would have the largest impact on operational improvement.

• Improved Quantifying of Work Process Re-Capture Times  – Augmentir’s AI engine now provides a more refined True Productivity^TM stack ranking of the amount of productivity per work process that can be captured and what actions are needed to capture it.

• New AI-derived True Benchmark™ – Using the highly granular data from work execution, Augmentir’s AI predicts ideal execution times for each work process, quantifying the productivity opportunity across all frontline work activities and helping companies better evaluate performance improvement efforts.

• New True Proficiency™ Score – Augmentir’s AI helps to objectively baseline each of your team members for their level of proficiency at every task so organizations can optimize productivity and throughput, intelligently schedule based on proficiency and skill-levels, and personalize the level of guidance and support to meet the needs of each member of the workforce.
• New True Engagement™ –  Augmentir’s AI predicts the engagement level of each of your team members to help identify areas where early intervention would be beneficial. Based on the platform’s AI insights, companies have the tools to increase engagement through higher levels of interactivity, modification of task assignments, additional positive reinforcement, and targeted training.

Augmentir customers like Colgate-Palmolive, Bio-Chem Fluidics, and STRONGARM are already leveraging Augmentir’s AI in conjunction with the platform’s digital workflow and remote collaboration capabilities to optimize their frontline operations and deliver significant growth and continuous improvement in the areas of manufacturing, maintenance, service, and quality. The latest updates to Augmentir’s AI suite now improve and expand those benefits.

“Augmentir has given us the power to make data-driven decisions regarding our business and operational environment,” said Bio-Chem Fluidics Operations Manager, Conor Puckett. “By looking at the insights generated from the Augmentir platform, we are able to understand and target the areas of our manufacturing environment that can drive the most gain back to the business, resulting in a 21% improvement in productivity across our manufacturing operation.”

According to Gartner, “AI will play a critical role in the long-term success of connected factory workers.” Gartner further adds, “As more information is curated and made available, algorithms must be continually trained in a Plan-Do-Check-Act (PDCA) approach in alignment with continuous improvement initiatives.”

“Today’s connected frontline workforce is a new and valuable source of data for the enterprise. A challenge is that this data is inherently noisy, making traditional business intelligence approaches useless in surfacing the productivity and workforce development opportunities contained within,” said Russ Fadel, CEO and Co-Founder of Augmentir. “Augmentir’s embedded AI engine automatically cleanses this data and presents a stack ranked view of your opportunities for productivity, quality, and workforce development, helping companies to remain competitive in an era of intense global competition.”

To learn more about Augmentir and how its AI-powered connected worker platform is delivering performance optimization for industrial companies, visit augmentirdev.ai.

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.