New report by Gartner recognizes innovative companies in manufacturing operations solutions.

Horsham, PA September 13, 2022Augmentir, the provider of the world’s only smart connected worker suite, today announced that it has been named a “Cool Vendor” in the August 2022 Cool Vendors™ in Manufacturing Operations report by Gartner, Inc.

Augmentir is known for its unique AI-based connected worker technology. The company’s solution is used to digitize and optimize frontline work based on worker capability and task complexity and add precision to workforce development by helping manufacturers identify opportunities to improve training and optimize upskilling and reskilling programs.

Gartner’s Cool Vendor research is “designed to highlight interesting, new and innovative vendors, products, and services.” This year’s Cool Vendors in Manufacturing Operations report showcases solutions for manufacturing operations leaders seeking to improve digitization, supply chain visibility, and operational excellence.

“We are honored to be included as a Cool Vendor in Gartner’s Cool Vendors in Manufacturing Operations report this year,” said Russ Fadel, CEO and Co-Founder of Augmentir. “At a time when labor shortages and workforce disruptions are at an all-time high, more and more companies are turning to smart digitization to help optimize the productivity of their frontline teams. Our suite of AI-based, smart connected worker tools helps manufacturers digitally transform skills, work execution, and collaboration for their teams. We believe this recognition by Gartner reinforces our position as a market-leader in smart digital solutions for industrial frontline work.”

Augmentir’s suite of AI-powered connected worker tools helps industrial companies deliver effective skills management, training, digital workflow, and collaboration for today’s more dynamic industrial workforce. These capabilities, built on top of Augmentir’s patented “Smart” AI foundation, close the loop between training and work execution to deliver the data and in-line insights necessary to continuously improve operational excellence day-over-day, year-over-year.

 

connected worker platform

 

To learn more about Augmentir, please visit www.augmentir.com.

 

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Gartner “Cool Vendors in Manufacturing Operations” by Rick Franzosa, Simon Jacobson, Scot Kim, Tuong Nguyen; August 17, 2022

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Cool Vendors are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

 

About Augmentir

Augmentir™ is the world’s only Smart Connected Worker suite. Augmentir’s software is a complete suite of connected worker tools that helps industrial companies digitize and optimize processes that support frontline workforces from “hire to retire”. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, please visit www.augmentir.com.

Augmentir Offers Free Use of its Remote Assistance Tool for Frontline Workers to Help Companies Address the travel and social distancing issues related to COVID-19 

HORSHAM, PA – MARCH 16, 2020Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, today announced the free use of its Remote Assist support and collaboration tool for the remainder of 2020 to help industrial companies address the growing workforce and supply chain disruption created by the Coronavirus/COVID-19 pandemic.  

As COVID-19 continues to spread across North America, the CDC has suggested that businesses implement remote work policies and travel restrictions to help slow the spread of the virus. The situation has become more troublesome over the past few weeks, and many companies are looking for ways to help limit business disruptions while keeping the health of employees a top priority.

Russ Fadel, Co-Founder and CEO of Augmentir, states, “COVID-19 is impacting the lives of people all around the world, and is forcing a change to the way we work. At Augmentir, the health and safety of our employees, as well as the employees of our customers and partners is the Company’s top priority. Therefore, in a response to COVID-19, Augmentir will be offering its Remote Assist tool at no cost through the end of 2020 in an effort to help the many businesses affected by the sudden increase in work-from-home policies and travel restrictions resulting from the global outbreak of the virus. We hope to curb the predicted impact this virus will have on industrial companies and will remain steadfast in our commitment to serving the industry we call home.”  

During this challenging time, video-conferencing, chat, and remote support and collaboration will be more important than ever in maintaining the wellbeing of employees while also enabling people to continue to work and businesses to operate. Augmentir’s Remote Assist tool helps to minimize the negative impact that COVID-19 is having on businesses by providing a remote collaboration and support solution that can be adopted in less than 60 minutes, so that workers, technicians, and customers can get the support they need to do their jobs without compromising health, safety, or productivity.

Companies that sign up will have free use of the tool for the remainder of 2020, and have access to the following features: 

  • Stream live video and audio to remote experts to improve issue resolution and remote knowledge sharing
  • Guide your field technicians and customers with live annotations for enhanced collaboration
  • Support remote users on their existing devices as well as AR-enabled smart glasses

For more information on Augmentir’s Remote Assist, and to sign up for free, please visit the Augmentir website.

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About Augmentir

Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to help frontline workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Company’s Latest Product Release Introduces a Modern Approach to Remote Collaboration for the Manufacturing and Service Industry

HORSHAM, PA – APRIL 29, 2020Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, today announced multiple updates to its AI-Powered Connected Worker platform, including extended artificial intelligence (AI) capabilities and enhanced remote collaboration features for manufacturing and service teams. These new features are designed to help companies optimize and improve the safety and productivity of their frontline workforce.

“The nature of work in the industrial sector is changing, and we are excited to bring these new features to market to better serve companies that are looking for innovative ways to connect and optimize their workforce,” stated Russ Fadel, Co-Founder and CEO of Augmentir. “This new release extends our commitment to using AI to innovate for the benefit of the frontline workforce, and introduces a revolutionary new way for manufacturing and service teams to communicate and collaborate.”

Augmentir’s Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and provides collaboration tools to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

In this most recent software release, Augmentir has greatly enhanced its Remote Assist industrial collaboration tool. Augmentir Remote Assist allows manufacturing and service workers to remotely connect and collaborate with subject matter experts to help perform remote inspections as well as troubleshoot and diagnose field service problems. The software is supported on a range of mobile and wearable devices, including iOS or Android mobile devices, or AR-enabled smart glasses. Features include:

  • Integrated chat allows subject matter experts to support conversations with multiple workers simultaneously to help diagnose and solve problems faster.
  • Live video and audio streaming, file sharing, and annotations enhance collaboration and improve issue resolution and remote knowledge sharing.
  • Recording of sessions with up to 40 participants to support business scenarios including remote Factory Acceptance Tests, and Site Acceptance Tests that are now being performed virtually due to travel restrictions related to COVID-19.
  • Intelligent grouping and multi-level escalation allows companies to support complex workflow and routing scenarios between users.

Additionally, for manufacturing and service teams that are impacted by travel restrictions and social distancing enforcement, Augmentir is expanding its COVID-19 response to provide the free use of its Remote Assist Essentials software through 2020 for teams of up to 25 users. Fadel added, “Due to increased demand for a virtual support tool during these difficult times, we’ve extended our offer so that workers, technicians, and customers can get the support they need and continue to do their jobs without compromising health, safety, or productivity.”

A new early-access release is available immediately, and companies can get started today with a free trial of the entire platform. For more information and to sign up for free, please visit the Augmentir website.

 

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About Augmentir

Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Augmentir’s industry-leading suite of AI-based connected worker tools helps industrial companies combat the labor crisis with smart skills management and frontline productivity tools

Horsham, PA July 28, 2022Augmentir, the provider of the world’s only smart connected worker suite, today announced new innovations to its industry-leading solution. The company’s latest product features extend the functionality of its suite of smart connected worker tools with intelligent skills management, allowing companies to build a more skilled workforce while maximizing productivity within frontline operations.

Workforce shortages and shrinking retention rates remain top challenges for industrial operations, according to Deloitte. Today, almost 90% of manufacturers are struggling to fill crucial labor gaps, reporting that their frontline facilities are understaffed as much as 38% of the time. Augmentir’s suite of connected worker tools is designed to help manufacturers more efficiently onboard new workers and reduce the time it takes to get them productive.  Additionally, Augmentir’s Skills Intelligence provides the data and AI-powered insights to help managers make educated staffing decisions, to allocate team members where they can be the most productive. 

“Today’s announcement reinforces why Augmentir is in a category of its own in the competitive world of digital solutions for industrial frontline work,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Skills management has historically been paper-based and/or siloed solutions that weren’t designed for the level of workforce churn that companies are experiencing today. Additionally, they don’t give a clear and integrated picture of employee skills and their actual work proficiency, making it impossible to intelligently target reskilling and upskilling efforts. Not only does this impact the businesses ability to meet its production goals but it also leaves the worker without a means to grow in their career. These latest product updates deliver data-driven, digitized skills intelligence within a single suite of connected worker tools to help companies close the loop between training and work execution.”

Organizations such as Colgate-Palmolive, Baker Hughes, Hunter Industries, and the US Air Force currently leverage Augmentir’s suite of AI-based connected worker tools to connect, digitize, and optimize their frontline operations. With the addition of skills management and training, Augmentir is extending this value by offering organizations an easy way to visualize and track their workforce skills, while providing digitization and intelligence tools for all processes necessary to support the frontline workforce from hire to retire.

“Augmentir’s skills and certifications dashboard provides invaluable analytics into how effective our training truly is, allowing us to improve overall efficiency,” stated Yunior Murillo, Senior Operations Training Supervisor at Hunter Industries. “This gives us the ability to provide employees training when and where it’s needed on the production floor and intelligently connect it to our automation software and learning management systems.”

Augmentir’s complete lineup of smart features now includes:

  • Skills Management – Allows companies to efficiently track and manage skills for frontline teams, use this information when scheduling and assigning work, and leverage real performance insights to help target reskilling and upskilling
  • Work Execution – Digital workflow tools allow companies to digitize existing paper-based work procedures and SOPs with Augmentir’s no code content creation environment, and leverage data-driven workforce intelligence to deliver individualized worker guidance and support
  • Industrial Collaboration – Provides workers with instant access to subject matter experts for specialized guidance and troubleshooting support using familiar collaboration tools, while offering the company insight into bottlenecks and improvement opportunities
  • Knowledge Management – Provides workers with frictionless access to curated knowledge that was previously fragmented in silos but is now available at the moment of need from a single interface

These capabilities, built on top of Augmentir’s patented “Smart” AI foundation, close the loop between training and work execution to deliver the data and in-line insights necessary to continuously improve operational excellence day-over-day, year-over-year. 

 

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About Augmentir

Augmentir™ is the world’s only Smart Connected Worker suite. Augmentir’s software is a complete suite of connected worker tools that helps industrial companies digitize and optimize processes that support frontline workforces from “hire to retire”. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, please visit www.augmentir.com.

Augmentir recognized by CB Insights for achievements in AI-based connected worker technology.

Horsham, PA July 27, 2022Augmentir, the provider of the world’s only smart connected worker solution, today announced it has been named in CB Insights first-annual Advanced Manufacturing 50 ranking, which showcases the 50 most promising private advanced manufacturing companies in the world. Augmentir was highlighted in the factory analytics and AI category.

“This initial cohort of the AM 50 includes a wide range of companies at different stages of maturity, product development, and funding. Collectively, they are working on everything from factory analytics and artificial intelligence to industrial internet of things cybersecurity,” said Brian Lee, SVP of CB Insights’ Intelligence Unit. “We’re excited to watch the companies on this year’s list continue to grow and further create operational efficiencies that will have meaningful impact across industries.”

cbinsights advanced manufacturing 50

Utilizing the CB Insights platform, the research team picked 50 private market vendors from a pool of over 6,000 companies, including applicants and nominees. They were chosen based on factors including R&D activity, proprietary Mosaic scores, market potential, business relationships, investor profile, news sentiment analysis, competitive landscape, team strength, and tech novelty. The research team also reviewed hundreds of Analyst Briefings submitted by applicants.

Augmentir’s suite of AI-powered connected worker tools helps industrial companies to deliver effective skills management, training, collaboration, and point-of-work support for today’s more dynamic industrial workforce. Augmentir’s software platform is already being used worldwide by leading industrial companies and organizations, including Colgate-Palmolive, Cisco, Baker Hughes, the U.S. Air Force, and Hunter Industries to digitize and optimize frontline work and deliver significant growth and continuous improvement in the areas of manufacturing, maintenance, service, and quality.

Quick facts on the 2022 AM 50: 

  • Equity funding and deals: Since 2017, the 2022 AM 50 cohort has raised $6.9B+ from 369 investors, across 177 equity deals. In 2021 alone, companies in this cohort raised over $3.7B across 46 deals.
  • Unicorns: There are 12 companies with $1B+ valuations on the list.
  • Global Reach: Twenty-seven of the selected companies are headquartered in the US. Germany and Canada tied for second, with four winners each. Other countries home to at least one winner on this year’s list include India, China, France, South Korea, Finland, Japan, the Netherlands, Norway, South Africa, and the United Kingdom.

 

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About CB Insights

CB Insights builds software that enables the world’s best companies to discover, understand, and make technology decisions with confidence. By marrying data, expert insights, and work management tools, clients manage their end-to-end technology decision-making process on CB Insights. To learn more, please visit www.cbinsights.com.

About Augmentir

Augmentir™ is the world’s only provider of AI-based connected worker software. Augmentir’s software is a suite of AI-powered connected worker tools that helps industrial companies deliver effective skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. Companies in manufacturing, service, energy, and construction leverage Augmentir’s AI in conjunction with the platform’s digital workflow and remote collaboration capabilities to optimize their frontline operations and deliver significant growth and continuous improvement in the areas of performance support, training, and workforce development. For more information, please visit www.augmentir.com.

HOLT CAT adopts Augmentir’s AI-powered Connected Worker platform to help accelerate on-boarding of new technicians and close skills gaps in real-time

HORSHAM, PA – May 12, 2020 Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, announced today that HOLT CAT, the largest Cat Machine & Engine Dealer in the United States, has selected Augmentir as its next-generation Connected Worker platform for its maintenance, repair and service operations. 

HOLT CAT sells, services and rents Cat equipment, engines and generators for construction, mining, industrial, petroleum and agricultural applications. With the selection and rollout of Augmentir’s connected worker software platform, HOLT CAT continues its commitment to delivering innovation in heavy equipment and engine service and repair. 

Augmentir’s software platform allows HOLT CAT to:

  • Move from paper-based to digital, augmented work instructions for service, maintenance, and repair procedures
  • Accelerate onboarding and training times for new technicians
  • Provide instant training for novice technicians
  • Improve overall efficiency and tracking using Augmentir’s AI-based operational insights

“We needed a software platform that could help us reduce on-boarding time for new technicians and help us reduce the variability in our standard job times,” said Brandon Acosta, Vice President of Enterprise Operations for HOLT CAT. “The Augmentir platform provides us with an easy-to-use set of tools to deliver rich guided procedures to our technicians helping them perform at their peak.”

“Furthermore, as we continue along our journey with Salesforce Field Service Lightning, we truly believe that the seamless connectivity of Augmentir with that platform will empower our technical staff within one end-to-end digital environment; not just what to do, but HOW to do it,” added Acosta.

Augmentir’s Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and also provides an industrial collaboration solution to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

“We are excited to be selected as HOLT’s Connected Worker platform for its service, repair and maintenance applications,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Our AI-based Connected Worker platform helps industrial companies to intelligently close skills gaps so that the entire workforce can perform at its peak. Additionally, our AI-based True Opportunity™ system helps companies identify the areas of largest capturable opportunity and make recommendations on how to capture them.”

With this selection, HOLT CAT believes that they will be able to utilize the Augmentir platform in other areas of its remanufacturing and rebuild operations, and also implement a more seamless integration across their business systems and workflows.

 

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About HOLT CAT

HOLT CAT is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Cat used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt® Cranes, Trimble® Heavy and Highway construction products and AccuGrade® grade-control systems.

The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the “Caterpillar.” HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service.

 

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Baker Hughes was able to reduce both unplanned downtime and mean time to resolution (MTTR) by 50% with remote assist and digitized maintenance workflows from Augmentir.

Baker Hughes was able to reduce both unplanned downtime and mean time to resolution (MTTR) by 50% with remote assist and digitized maintenance workflows from Augmentir.

Augmentir achieved 350% revenue growth in 2021 and is accelerating global expansion by appointing a leader in the DACH region.

Horsham, PA March 22, 2022Augmentir, the world’s only provider of artificial intelligence-based connected worker software, celebrated a stellar year of product and business momentum during 2021 and projects further acceleration in 2022.

The global disruptions of the past two years have elevated the urgency to address the top challenges faced by the industrial frontline workforce. Rapidly declining tenure rates and increased worker churn have made the lengthy onboarding processes untenable for industrial organizations. The resultant skilled worker shortages have served as a catalyst for work process digitization. The $7.5M in Series A financing raised by Augmentir in the latter part of 2021 positioned the company to expand the breadth of its product and organization to meet the growing needs of the industry.

“We are excited to accelerate our global expansion by appointing a leader in the DACH region to meet our growing prospect and client demand across Europe,” said Carsten Hunfeld, newly appointed Head of Operations in the DACH Region of Augmentir. “Augmentir is committed to equipping our customers with tools that will help them boost worker proficiency and performance. We expect to make a lasting impact on the way workforce management is done.”

Augmentir’s suite of AI-powered connected worker tools helps industrial companies to deliver effective skills management, training, collaboration, and point of work support for today’s more dynamic industrial workforce. Augmentir’s software platform is already being used worldwide by leading industrial companies and organizations, including Colgate-Palmolive, Cisco, Baker Hughes, the U.S. Air Force, and Hunter Industries to digitize and optimize frontline work and deliver significant growth and continuous improvement in the areas of manufacturing, maintenance, service, and quality.

“2021 was a transformative year for Augmentir, during which we achieved 350% revenue growth, increased our customer base by 230%, increased the functional breadth of our platform, and expanded our team internationally,” said Russ Fadel, CEO of Augmentir. “2022 is off to a great start and we are getting significant uptake from clients seeking to use our platform to help get new frontline workers onboarded and productive in 80% less time than traditional approaches. Our patented AI-based Workforce Intelligence capability helps deliver standardized work in an era of highly variable workforces.”

 

About Augmentir

Augmentir™ is the world’s only provider of AI-based connected worker software. Augmentir’s software is a suite of AI-powered connected worker tools that helps industrial companies deliver effective skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. Companies in manufacturing, service, energy, and construction leverage Augmentir’s AI in conjunction with the platform’s digital workflow and remote collaboration capabilities to optimize their frontline operations and deliver significant growth and continuous improvement in the areas of performance support, training, and workforce development. For more information, please visit www.augmentir.com/.