Augmentir Welcomes Mike Carroll to Board of Advisors

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Augmentir welcomes Mike Carroll to our Board of Advisors! Mike is widely recognized as an industry trailblazer and visionary, with a proven track record of driving innovation, industrial transformation, and AI strategy.

We’re excited to welcome Mike Carroll to Augmentir’s Board of Advisors!

A recognized leader in industrial operations, digital innovation, and workforce strategy, Mike brings decades of experience driving transformation across manufacturing and industrial enterprises.

augmentir welcomes mike carroll to board of advisors

Widely regarded as an industry visionary, Mike most recently served as Vice President of Innovation at Georgia-Pacific, where he led transformative initiatives across the company and its parent, Koch Industries. His leadership in AI strategy, operational excellence, and workforce enablement makes him a powerful addition to Augmentir as we continue to grow our AI-powered connected worker platform — helping manufacturers tackle their most critical workforce challenges.

A Career at the Intersection of Manufacturing, Innovation, and Industrial Transformation

Mike’s career spans key leadership roles where he has helped organizations modernize operations by aligning people, process, and technology. At Georgia-Pacific, he led enterprise-wide efforts in operations, engineering, and manufacturing excellence, creating more adaptive, future-ready workforces.

His expertise extends beyond technology adoption — encompassing workplace modernization and the human side of digital transformation. These experiences make him a valuable voice in the evolving conversation about the future of work.

Why This Matters Now

Manufacturing is undergoing a seismic shift. With aging workforces, widening skills gaps, labor shortages, and increasing production complexity, manufacturers are being forced to rethink how they engage, support, and train their frontline teams.

At the same time, emerging technologies like AI, connected worker platforms, and intelligent automation are opening new opportunities — but only when implemented with real-world operational understanding.

That’s where Mike’s experience is invaluable. Having led transformation initiatives from within the industry, he brings both a strategic lens and practical wisdom to ensure that workforce transformation remains central to industrial innovation.

Mike has a unique ability to connect operational goals with frontline execution. His strategic vision and practical insight will be a tremendous asset as we continue helping manufacturers digitize their frontline operations and unlock workforce potential through AI.

We see the future of industrial work now being realized by emerging AI approaches, utilizing generative AI knowledge management, and AI factory agents collaborating alongside humans on the shop floor. Augmentir’s focus on delivering an intelligent frontline operations platform goes beyond visualizing data to actually driving action. It digitally connects people, processes, and systems, enabling proactive management through intelligent workflows, digital task management, and continuous improvement tools. With Augmentir, data isn’t just displayed—it’s used to empower smarter, faster, and more effective operations.

“Augmentir isn’t just another layer of dashboards, it’s goal is to be a unified ‘single pane of glass’ that closes the loop between training and work execution, empowering frontline teams with AI-driven insights and augmented guidance to drive continuous improvement in safety, quality, and productivity. I’m excited to join a company that doesn’t merely digitize processes but learns from every action on the shop floor and delivers in-line support, whether through generative AI assistants or remote expert collaboration, so manufacturers can onboard workers faster, optimize skills, and unlock their full potential.”

– Mike Carroll

Driving the Future of Connected Work

At Augmentir, we’re committed to helping manufacturers digitize and optimize their frontline operations with AI-powered tools for skills management, digital workflows, industrial collaboration, and continuous improvement.

Welcoming Mike Carroll to our Board of Advisors is another step forward in that journey — strengthening our ability to serve manufacturers with both cutting-edge technology and real-world operational insight.

Please join us in welcoming Mike to the team!

 

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Augmentir Unveils Industrial AI Agent Studio, Bringing Autonomous Agents to Frontline Operations in Manufacturing

Augmentir Unveils Industrial AI Agent Studio, Bringing Autonomous Agents to Frontline Operations in Manufacturing

April 8, 2025 – Augmentir, the world’s #1 AI company for connected frontline work, today announced the launch of its Industrial AI Agent Studio, a powerful addition to its Augie™ suite of industrial AI tools. This cutting-edge release enables manufacturing companies to build secure, specialized AI agents tailored to their unique operational needs—driving new levels of automation, efficiency, and workforce productivity.

Augmentir’s AI Agent Studio empowers manufacturers to build, customize, and deploy their own Industrial AI agents quickly and easily using no-code tools. It supports a wide range of use cases, including workforce training and development, skills management, safety, quality, operations, and maintenance.

  • Specialized AI Chat Agents with Actions – Build specialized agents for every role, equipped with curated behavior and domain expertise to deliver faster, more accurate answers across the organization. Add actions to each agent to execute a wide range of tasks with human supervision and approval.
  • Autonomous AI Agents – Deploy agents that act autonomously, analyzing real-time connected worker data to make informed decisions and trigger appropriate actions such as sending emails or SMS messages, integrating data, generating reports, and more.
  • Seamless Integration with Existing Tools and Systems – Connect AI agents to enterprise systems such as ERP, CMMS, QMS, and LMS, as well as digital work processes and data sources, to enable cross-system execution of frontline tasks.

“The launch of our Industrial AI Agent Studio is a game-changer for manufacturers looking to automate complex workflows and optimize frontline operations, and extends our industrial AI leadership position,” said Russ Fadel, Co-Founder and CEO at Augmentir. “With the ability to quickly create specialized AI agents that interact with connected worker data and systems, manufacturers can now drive continuous improvement, reduce errors, and accelerate their digital transformation journey.”

 

Redefining Frontline Operations in Manufacturing

The AI Agent Studio expands the capabilities of Augie™, Augmentir’s Industrial AI Suite, enabling manufacturing companies to move beyond traditional digitization. By building agents that autonomously manage and execute tasks—from training and skills management to maintenance workflows—manufacturers can ensure that frontline operations are more dynamic, data-driven, and efficient.

Key Use Cases Include:

  • Digital Lean Coach: Easily build AI agents that fill the role of a Lean coach, helping accelerate lean transformation initiatives.
    Adaptive Training and Skills Management: AI agents that can act on frontline workers’ skills and training data to support frontline managers by identifying strengths and weaknesses, skills gaps, and recommend training paths.
  • Operations: Operational agents that support more proactive KPI tracking, unparalleled visibility across Operations, Continuous Improvement, and TPM.
  • Safety: AI agents that automatically analyze safety data and activities to provide early warning notifications.
  • Proactive Maintenance Execution: Agents that monitor equipment health and integrate with CMMS to trigger work orders, report issues, or initiate preventive maintenance tasks before failures occur.

A New Era of AI-Driven Frontline Excellence

As part of Augmentir’s ongoing commitment to transforming industrial operations, the AI Agent Studio opens up a new dimension of possibilities for manufacturers. Companies can now leverage specialized AI agents to support human workers, enhance decision-making, and increase frontline intelligence—allowing frontline teams to focus on higher-value work.

To learn more about Augmentir, visit www.augmentir.com.

 

About Augmentir

Augmentir is the world’s only AI-powered “All-in-One” connected worker solution. Augmentir’s software includes a complete suite of connected worker capabilities, connectors to business systems, and broad extensibility that enable manufacturers to digitize their frontline operations, reduce onboarding time, and increase workforce productivity, and improve operational efficiency. By combining AI-driven insights with connected worker tools, Augmentir enables organizations to optimize frontline work processes and drive continuous improvement. For more information, please visit www.augmentir.com.

 

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Augmentir Expands Amidst Rapid Growth, Announces New Product Updates for Industrial Frontline Operations

Augmentir adds new customers and announces product updates to strengthen its leadership position as the unified interface for industrial frontline operations.

March 11, 2025 – Augmentir, provider of the world’s only AI-based connected worker solution, today announced significant company growth and expansion, alongside the introduction of innovative new product features. These new features extend Augmentir’s leadership position as the unified interface for frontline workers. In its role as the “single pane of glass” for frontline operations, Augmentir helps digitize and transform the guidance, support, and coaching for today’s highly variable industrial workforce.

New Customers Join the Augmentir Family

Augmentir has experienced rapid adoption across the manufacturing sector, with a growing customer base leveraging its AI platform to improve frontline worker productivity, training, and operational efficiency. Recently, Augmentir proudly welcomed Müller Group, Armstrong World Industries, and numerous other innovative companies to its roster of customers. Müller and Armstrong join a growing list of innovative companies using Augmentir, including Colgate-Palmolive, Graphic Packaging, Inc., Sargento, Hunter Industries, Duracell, Mondelēz International, Inc., and Hitachi Energy. These organizations have adopted Augmentir’s connected worker platform to empower their workforce, drive operational efficiency, and enhance worker safety. The adoption underscores the trust leading companies place in Augmentir’s technology to transform industrial operations.

Team Expansion to Support Rapid Growth

To support its growing customer base and continued innovation, Augmentir expanded its global team size by 38% in the 2nd half of 2024, with key hires in the US, UK, and EMEA across customer success, implementation, product development, and sales divisions. These additions bring deep expertise and fresh perspectives to further enhance Augmentir’s ability to deliver exceptional value to its customers.

New Product Enhancements Match Market Needs

Over the past year, Augmentir has introduced significant new capabilities to further enhance its platform, including an expanded Augie, the Industrial GenAI Suite, which leverages generative AI to provide intelligent assistance and automation across frontline operations. The platform now also includes a broader set of industrial collaboration features that enable real-time communication and knowledge sharing, a streamlined user interface designed to make digital work more efficient, and deeper AI-driven insights to optimize workforce performance. These advancements reinforce Augmentir’s position as the most comprehensive connected worker solution available today.

  • Advanced Reporting and Visualization Capabilities – a powerful new tool for providing frontline teams a unified visibility to all data required to improve operations. Users can build their own visualizations and reports combining Augmentir and enterprise operations data, helping drive continuous improvement and deliver operational excellence.
  • Expanded Augie™ Industrial Gen AI Suite – now includes video-to-procedure conversion capabilities, allowing manufacturers to convert new and existing video content into digital smart forms, checklists, and digital work instructions.
  • Enhanced Industrial Collaboration and Communication – Augmentir provides tools to support context-based collaboration, connecting team members across shifts, plants, and languages. Collaboration now includes Augie’s translation capabilities, which understands the specific context of the operation—including the worker’s skill level and the equipment they’re using—and delivers a contextually appropriate response to frontline workers in their native languages.
  • New Enterprise Connectors for IBM Maximo, AVEVA/OSI PI, and ETQ Reliance, expanding on Augmentir’s growing library of enterprise connectors that support bi-directional and secure integration to enterprise systems of record to create closed loop processes involving the frontline workforce.

Augmentir’s AI-powered platform helps companies manage and upskill their frontline workforce with intelligent insights that personalize training, improve job proficiency, and optimize workforce planning. The company’s expansion reflects growing industry demand for modern, data-driven tools that enhance productivity and employee engagement.

With this latest announcement, Augmentir continues to lead the industry in digital workforce transformation, empowering companies with the tools they need to thrive in an increasingly competitive landscape.

To learn more about Augmentir, visit www.augmentir.com.

 

About Augmentir

Augmentir is the world’s only AI-powered “All-in-One” connected worker solution. Augmentir’s software includes a complete suite of connected worker capabilities, connectors to business systems, and broad extensibility that enable manufacturers to digitize their frontline operations, reduce onboarding time, and increase workforce productivity, and improve operational efficiency. By combining AI-driven insights with connected worker tools, Augmentir enables organizations to optimize frontline work processes and drive continuous improvement. For more information, please visit www.augmentir.com.

 

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Augmentir Wins Gold at 2024 Brandon Hall Group Excellence in Technology Awards

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Augmentir recognized by the Brandon Hall Group for the “Best Advance in Generative AI for Business Impact”, wins gold in the 2024 Technology Excellence Awards.

We did it again!

We are excited to announce today that Augmentir won Gold in the 2024 Brandon Hall Group Excellence in Technology Awards for “Best Advance in Generative AI for Business Impact“.

augmentir wins gold at 2024 brandon hall group awards for generative ai business impact

The 2024 Brandon Hall Group Excellence in Awards™ are given for work in Learning and Development, Talent Management, Talent Acquisition, Human Resources, Sales Enablement, Future of Work, and Education Technology. Augmentir received its gold award in the Future of Work category based on our breakthrough, innovative use of Generative AI to address skilled labor shortages and workforce challenges that are crippling the manufacturing industry today.

Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts, and executives based upon these criteria: fit the need, program design, functionality, innovation, and overall measurable benefits.

“In our 31st year, the Excellence in Technology Awards continue to showcase the best innovations in learning, talent management, talent acquisition, HR, workforce management, and sales enablement technologies. We are proud to receive applications from a diverse range of organizations globally, reflecting the ever-evolving landscape of technology solutions,” said Brandon Hall Group Chief Operating Officer Rachel Cooke, leader of the Excellence Awards program.

 

Augmentir’s generative AI solution – Augie™ – is a central component to the Augmentir Connected Worker platform. Augie is a generative AI assistant that improves operational efficiency and supports today’s less experienced frontline workforce through faster problem-solving, proactive insights, data analysis, rapid content creation, and enhanced decision-making.

Augmentir recently unveiled powerful new updates to Augie, and launched the industry’s first Industrial Generative AI Suite, targeted towards improving safety, quality, and productivity for the industrial frontline workforce. Augie’s suite of gen AI services expand on the platform’s existing capabilities, which have been in use by leading manufacturers for over a year, transforming operations and addressing the skilled labor shortage through advanced troubleshooting and real-time digital assistance to frontline workers. The Augie Industrial Gen AI Suite includes:

  • Augie Industrial Work Assistant
    Provide real-time support and guidance to workers on the floor or in the field. Augie helps workers with standard work, troubleshooting, and information access.
  • Augie Content Assistant
    Automatically convert existing digital content (Word Excel, PDF, etc) into native Augmentir Work instructions, SOPs, OPLs, CILs, Checklists, etc., accelerating deployment. Generate training, checklists, and quizzes from a wide range of source types including images, manuals, free-form tests, etc., to streamline worker training and onboarding.
  • Augie Data Assistant
    Augie provides insights from any source of operational data, including standard datasets such as Skills, Standard Work, Safety, and Work Execution, as well as customer-specific datasets generated through Augmentir’s report configurator. Augie eliminates the need for “report writing” and through its conversational interface answers questions, performs math, and generates graphical reports, increasing responsiveness.
  • Augie Extensibility Assistant
    Augie increases the productivity of developers building new functions and supporting existing user-defined functions within Augmentir’s extensibility framework. Augmentir’s unique Platform-as-a-Service offering empowers customers and partners to create unique solutions that solve critical business challenges—a capability that no other platform on the market offers.
  • Augie Industrial GenAI-as-a-Service
    As an industry first, Augie exposes its GenAI capabilities as APIs within Augmentir’s extensibility framework. This allows companies and partners to create innovative, customized GenAI solutions tailored to business, or industry-specific needs and use cases. Commonly used APIs include: translateText enabling on-the-fly translation of dynamic content, and imageQA, enabling direct comparison or summarization of images, supporting critical applications in Quality, Safety, and Operations.

“We’re thrilled to be recognized by the Brandon Hall Group for bringing the transformative power of generative AI to industrial frontline operational processes,” said Russ Fadel, CEO of Augmentir. “Just as we have seen GenAI deliver transformational value to the consumer and enterprise, the Augie Suite provides the tools to enable companies to empower their frontline workers, regardless of experience, to perform with higher levels of safety and productivity. Additionally, this provides the tools for our partners to build innovative use cases to solve previously unsolvable problems.”

Augmentir introduced Augie in early 2023, becoming the first software provider in the manufacturing sector to offer a generative AI solution focused on the industrial frontline workforce. Since its launch, Augie has been adopted by industry leaders across all manufacturing and production verticals, helping prevent safety and quality issues at the point of work, driving operational efficiency, and giving frontline workers the tools, guidance, and support they need to do their best work.

Augie’s generative AI capabilities are built into the core of the Augmentir platform, so customers can quickly and securely leverage the latest AI advances within the framework of digital collaboration, skills management, and work execution. This allows customers to leverage existing data, documents, applications, and their existing tribal knowledge, increasing their ROI.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform enables Augmented Connected Worker initiatives to improve safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

 

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Armstrong World Industries, Inc. Selects Augmentir’s Connected Worker Platform to Enhance Workforce Productivity and Safety

Armstrong, a leader in the design and manufacture of innovative ceiling and wall system solutions in the Americas, selects Augmentir’s connected worker platform to enhance the safety and efficiency of its working environment.

Photo courtesy of Armstrong World Industries

 

December 5, 2024 – Augmentir, provider of the world’s only AI-based connected worker solution, is proud to announce that Armstrong World Industries, Inc. (AWI) has selected Augmentir’s connected worker platform to further enhance the lives, safety, and productivity of its workforce.

This selection demonstrates AWI’s commitment to enhance the safety and efficiency of its working environment through cutting-edge technology. Augmentir’s platform provides the following benefits to AWI:

  1. Enhanced Productivity and Safety: Augmentir’s platform provides advanced tools that help workers perform tasks more efficiently and safely, reducing downtime and incidents.
  2. Dynamic Workforce Support: The platform’s flexibility and scalability allow Armstrong to support a diverse and changing workforce, adapting quickly to new challenges and demands.
  3. Data-Driven Insights: Augmentir’s solution offers powerful analytics and real-time insights, enabling Armstrong to make informed decisions that drive continuous improvement in operations.
  4. User-Friendly Interface: The platform’s intuitive design ensures quick adoption and ease of use, empowering workers at all levels to leverage its features with minimal training.

“We are excited to partner with Augmentir and implement their connected worker platform,” said Jamie Gallagher, Manager Productivity & Continuous Improvement at Armstrong. “This is an innovative, forwarding thinking solution that can increase our productivity and support our goals for the safety and productivity of our manufacturing teams.”

 

“Armstrong’s dedication to innovation and workforce excellence makes them an ideal partner for us,” said Russ Fadel, CEO of Augmentir. “We are excited to support their journey and help them achieve new levels of operational efficiency and workforce engagement.”


To learn more about Augmentir, visit www.augmentir.com.

 

About Augmentir

Augmentir™ is the world’s leading Connected Worker solution. Augmentir’s software includes a complete suite of connected worker capabilities, connectors to business systems, and broad extensibility that enable manufacturers to digitize their frontline operations, reduce onboarding time, and increase workforce productivity. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver effective skills management, training, digital workflow, and collaboration for today’s more dynamic industrial workforce. For more information, please visit www.augmentir.com.

 

About Armstrong Worldwide Industries, Inc.

Armstrong World Industries, Inc. (AWI) is a leader in the design and manufacture of innovative ceiling and wall system solutions in the Americas. With $1.3 billion in revenue in 2023, AWI has more than 3,600 employees and a manufacturing network of 21 facilities, plus seven facilities dedicated to its WAVE joint venture. For over 160 years, Armstrong has pursued innovation and manufacturing excellence to deliver products and services that can transform how people design, build, and experience spaces with aesthetics, acoustics, well-being, and sustainability in mind. (www.armstrongceilings.com)

 

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Augmentir Selected by Hexagon to Join the Sixth Sense Open Innovation Program

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Advanced manufacturing start-ups from around the world competed for a spot on Hexagon’s Sixth Sense open innovation platform, with 8 now getting the chance to win the top two coveted positions.

After a series of pitches and presentations to the Hexagon Manufacturing Intelligence panel of judges, we’re excited to announce that Augmentir was selected to join the second cohort for Hexagon’s Sixth Sense program.

Sixth Sense is an open innovation platform where scaling smart manufacturing start-ups can connect with world-class companies to solve some of humanity’s biggest challenges. Powered by Hexagon Manufacturing Intelligence it is an opportunity to share valuable resources, data, and ideas to accelerate progress and solve real world problems by creating transformative solutions that enable an autonomous future that benefits everyone.

Augmentir will be part of a program aimed at advancing manufacturing using visualization and digital reality, and intelligence and automation. This current cohort’s theme builds on Hexagon’s commitment to accelerate innovation and drive the global shift to a new sustainable way of operating. Sixth Sense will see a focus on the following areas of emerging technology: digital twin innovations, metaverse factory design, predictive and prescriptive intelligence, and autonomous and sustainable manufacturing operations.

Augmentir was selected due to our ability to shape the next generation of manufacturing solutions that will not only boost performance but benefit people and the planet. Augmentir’s Smart Connected Worker solution reduces the time needed to onboard new workers and guides workers of all skill levels. The software helps workers to do their job safely and correctly, mitigating the impact of workforce disruption.

By inviting the next generation of innovators to the table, Hexagon is sharing its resources and making connections that accelerate progress – pushing the boundaries of design, manufacturing, and engineering and starting to imagine a better future for the benefit of everyone.

Augmentir Named 2024 Connected Worker Company of the Year by Frost & Sullivan

Augmentir’s exceptional performance and contributions in the global Augmented Connected Worker solutions space highlight its dedication to sustained innovations and higher customer value.

November 21, 2024 – Frost & Sullivan recently assessed the augmented connected worker (ACW) industry and, based on its findings, recognizes Augmentir with the 2024 Global Company of the Year Award.

This marks the second year in a row that Augmentir has been awarded with Frost & Sullivan’s top honor in the connected worker industry.

frost sullivan 2024 connected worker company of year augmentir

Read the full report here.

Augmentir offers a world-class artificial intelligence (AI)-powered ACW solution, enabling industrial companies to enhance their frontline workforce’s safety, quality, and efficiency. Augmentir illustrates remarkable agility and addresses unmet customer needs by developing purpose-driven products that deliver tangible outcomes and constantly evolve alongside the market. This adaptability enables it to set higher performance and innovation benchmarks, raising the bar for existing and new market players. Augmentir has a broad global customer base, with successful product deployments in over 75 countries, demonstrating a far-reaching impact. This notable base exhibits the company’s product excellence and entails many prominent names, including Colgate-Palmolive, Mondelēz International, Duracell, and Müller Group.

“Augmentir offers one of the most comprehensive ACW platforms on the market,” stated Agustin Fabris, research analyst for Industrial Automation & Software at Frost & Sullivan. “Its diverse customer base, outstanding growth rates, advanced AI and skills management capabilities, and innovative product roadmap will ensure that the company maintains its leadership position for years to come.”

 

A recent Frost & Sullivan Radar report and vendor ranking also recognized Augmentir as the Leading Augmented Connected Worker Solution.

The 2024 edition of the Frost Radar, ranked Augmentir #1 out of all the ACW vendors.

Augmentir empowers organizations to embrace Augmented Connected Worker initiatives through a comprehensive platform that combines connected worker and AI technologies to connect and support frontline workers like never before.

Read more

 

Augmentir’s upward momentum in a highly competitive global market demonstrates its unsurpassed capacity to continuously and quickly create solutions that exceed industry expectations.  Augmentir is created by the same visionary experts behind multiple software technology revolutions (Wonderware Software, Lighthammer, and ThingWorx), indicating the company’s unmatched technological and market knowledge. Augie™, Augmentir’s Industrial GenAI Suite of AI services and assistants for industrial frontline work is a solid example of the company’s incomparable emphasis on continuous innovations, differentiating itself from competing products with broad applicability, efficiency-driven features, and unmatched customer benefits.

“Augmentir persistently surpasses competitors with its relentless focus on research and development, customer feedback, and ability to evolve alongside the market. Harnessing the power of GenAI and growth-driven initiatives, Augmentir well-equips itself to deliver robust customer value and benefits while achieving exponential business expansion globally,” added Iqra Azam, best practices research analyst at Frost & Sullivan.

augmentir connected worker platform

 

Each year, Frost & Sullivan presents a Company of the Year award to the organization that demonstrates excellence in growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in customer value and market penetration.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

 

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About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, megatrends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

 

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker solution. Augmentir’s software includes a complete suite of connected worker capabilities, connectors to business systems, and broad extensibility that enable manufacturers to digitize their frontline operations, reduce onboarding time, and increase workforce productivity. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver effective skills management, training, digital workflow, and collaboration for today’s more dynamic industrial workforce. For more information, please visit www.augmentir.com. 

Augmentir Wins Frost & Sullivan’s 2022 Connected Worker Customer Value Leadership Award

Continued innovation differentiates Augmentir and delivers customer value across the entire operation, including safety, quality, operations, maintenance, and field service.

November 29, 2022 – Frost & Sullivan recently researched the connected worker solutions industry and, based on its findings, recognizes Augmentir with the 2022 Global Customer Value Leadership Award. The company provides an artificial intelligence (AI)-based connected worker solution for the industrial sector. Augmentir’s leadership brings a legacy of innovation excellence to the company, as its founders have designed and launched some of the best, most groundbreaking, and highly recognized industrial platforms, software, and systems in the market. Augmentir’s combined leadership, legacy, and innovation makes it the partner of choice in the connected worker space.

Augmentir awarded Frost & Sullivan Best Practice Award

Read the full report here.

Augmentir’s solution goes beyond its extensive expertise and best-in-class capabilities by establishing customer value as a strategic imperative. Its value proposition delivers rapid return on investment in two to three months, demonstrating high cost-efficiency while scaling up to match customer growth. Its seamless and frictionless approach and focus on fostering close relationships position it as a preferred vendor in the connected worker space, resulting in ongoing trust with customers.

The company works closely with customers during the pre- and post-purchase journey, offering support and guidance to achieve rapid training and increased productivity, creating a positive impact on continuous improvement and bottom line. For the workforce, Augmentir’s solution utilizes a suite of productivity tools and AI-based workforce intelligence to enable work in ways that are specifically engaging, rewarding, safer, and easier.

Samantha Fisher, a Best Practices research analyst at Frost & Sullivan, noted, “Augmentir outfitted its solution with digital tools designed to optimize frontline worker performance and deliver best-in-class results. It targets skills management, digital workflows, collaboration, and knowledge sharing, along with operational intelligence capabilities, to bring end-to-end results to industrial organizations and employees.”

Augmentir focuses on expanding customer value with existing clients and constantly monitors the market for new trends and use cases to help increase client base value. It creates a roadmap that delivers the highest impact and best outcomes, self-sufficiency, and ongoing satisfaction. Augmentir regularly enhances its products to ensure optimal performance, which allows companies to maximize the productivity of frontline operations. It is well-positioned to drive the connected worker space into its next growth phase, thereby growing its market share and sustaining its leadership in the coming years.

“Augmentir incorporates customer-focused strategies, practice implementation, revolutionary technology, and exceptional operational strategies, earning clients’ trust and loyalty and capturing more market share. It offers immense value to customers to solidify its reputation in the market,” said Sebastian Trolli, senior industry analyst in the Industrial Technologies practice at Frost & Sullivan. With its strong overall performance, Augmentir earns Frost & Sullivan’s 2022 Global Customer Value Leadership Award in the connected worker solutions industry.

Read the full report here.

connected worker platform

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s unique focus on augmenting the value that its customers receive, beyond simply good customer service, leading to improved customer retention and customer base expansion.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

 

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About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

 

About Augmentir

Augmentir™ is the world’s only Smart Connected Worker solution. Augmentir’s software is a complete suite of connected worker tools that helps industrial companies digitize and optimize processes that support frontline workforces from “hire to retire”. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, please visit www.augmentir.com.