The company adopts Augmentir’s AI-powered Connected Worker platform to help accelerate on-boarding of new technicians and close skills gaps in real-time

 

HORSHAM, PA – May 12, 2020 Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, announced today that HOLT CAT, the largest Cat Machine & Engine Dealer in the United States, has selected Augmentir as its next-generation Connected Worker platform for its maintenance, repair and service operations. 

HOLT CAT sells, services and rents Cat equipment, engines and generators for construction, mining, industrial, petroleum and agricultural applications. With the selection and rollout of Augmentir’s connected worker software platform, HOLT CAT continues its commitment to delivering innovation in heavy equipment and engine service and repair. 

Augmentir’s software platform allows HOLT CAT to:

  • Move from paper-based to digital, augmented work instructions for service, maintenance, and repair procedures
  • Accelerate onboarding and training times for new technicians
  • Provide instant training for novice technicians
  • Improve overall efficiency and tracking using Augmentir’s AI-based operational insights

“We needed a software platform that could help us reduce on-boarding time for new technicians and help us reduce the variability in our standard job times,” said Brandon Acosta, Vice President of Enterprise Operations for HOLT CAT. “The Augmentir platform provides us with an easy-to-use set of tools to deliver rich guided procedures to our technicians helping them perform at their peak.”

“Furthermore, as we continue along our journey with Salesforce Field Service Lightning, we truly believe that the seamless connectivity of Augmentir with that platform will empower our technical staff within one end-to-end digital environment; not just what to do, but HOW to do it,” added Acosta.

Augmentir’s Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and also provides an industrial collaboration solution to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

“We are excited to be selected as HOLT’s Connected Worker platform for its service, repair and maintenance applications,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Our AI-based Connected Worker platform helps industrial companies to intelligently close skills gaps so that the entire workforce can perform at its peak. Additionally, our AI-based True Opportunity™ system helps companies identify the areas of largest capturable opportunity and make recommendations on how to capture them.”

With this selection, HOLT CAT believes that they will be able to utilize the Augmentir platform in other areas of its remanufacturing and rebuild operations, and also implement a more seamless integration across their business systems and workflows.

 

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About HOLT CAT

HOLT CAT is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Cat used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt® Cranes, Trimble® Heavy and Highway construction products and AccuGrade® grade-control systems.

The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the “Caterpillar.” HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service.

 

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Company’s Latest Product Release Introduces a Modern Approach to Remote Collaboration for the Manufacturing and Service Industry

 

HORSHAM, PA – APRIL 29, 2020Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, today announced multiple updates to its AI-Powered Connected Worker platform, including extended artificial intelligence (AI) capabilities and enhanced remote collaboration features for manufacturing and service teams. These new features are designed to help companies optimize and improve the safety and productivity of their frontline workforce.

“The nature of work in the industrial sector is changing, and we are excited to bring these new features to market to better serve companies that are looking for innovative ways to connect and optimize their workforce,” stated Russ Fadel, Co-Founder and CEO of Augmentir. “This new release extends our commitment to using AI to innovate for the benefit of the frontline workforce, and introduces a revolutionary new way for manufacturing and service teams to communicate and collaborate.”

Augmentir’s Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and provides collaboration tools to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

In this most recent software release, Augmentir has greatly enhanced its Remote Assist industrial collaboration tool. Augmentir Remote Assist allows manufacturing and service workers to remotely connect and collaborate with subject matter experts to help perform remote inspections as well as troubleshoot and diagnose field service problems. The software is supported on a range of mobile and wearable devices, including iOS or Android mobile devices, or AR-enabled smart glasses. Features include:

  • Integrated chat allows subject matter experts to support conversations with multiple workers simultaneously to help diagnose and solve problems faster.
  • Live video and audio streaming, file sharing, and annotations enhance collaboration and improve issue resolution and remote knowledge sharing.
  • Recording of sessions with up to 40 participants to support business scenarios including remote Factory Acceptance Tests, and Site Acceptance Tests that are now being performed virtually due to travel restrictions related to COVID-19.
  • Intelligent grouping and multi-level escalation allows companies to support complex workflow and routing scenarios between users.

Additionally, for manufacturing and service teams that are impacted by travel restrictions and social distancing enforcement, Augmentir is expanding its COVID-19 response to provide the free use of its Remote Assist Essentials software through 2020 for teams of up to 25 users. Fadel added, “Due to increased demand for a virtual support tool during these difficult times, we’ve extended our offer so that workers, technicians, and customers can get the support they need and continue to do their jobs without compromising health, safety, or productivity.”

A new early-access release is available immediately, and companies can get started today with a free trial of the entire platform. For more information and to sign up for free, please visit the Augmentir website.

 

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About Augmentir

Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Augmentir Offers Free Use of its Remote Assistance Tool for Frontline Workers to Help Companies Address the travel and social distancing issues related to COVID-19 

HORSHAM, PA – MARCH 16, 2020Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, today announced the free use of its Remote Assist support and collaboration tool for the remainder of 2020 to help industrial companies address the growing workforce and supply chain disruption created by the Coronavirus/COVID-19 pandemic.  

As COVID-19 continues to spread across North America, the CDC has suggested that businesses implement remote work policies and travel restrictions to help slow the spread of the virus. The situation has become more troublesome over the past few weeks, and many companies are looking for ways to help limit business disruptions while keeping the health of employees a top priority.

Russ Fadel, Co-Founder and CEO of Augmentir, states, “COVID-19 is impacting the lives of people all around the world, and is forcing a change to the way we work. At Augmentir, the health and safety of our employees, as well as the employees of our customers and partners is the Company’s top priority. Therefore, in a response to COVID-19, Augmentir will be offering its Remote Assist tool at no cost through the end of 2020 in an effort to help the many businesses affected by the sudden increase in work-from-home policies and travel restrictions resulting from the global outbreak of the virus. We hope to curb the predicted impact this virus will have on industrial companies and will remain steadfast in our commitment to serving the industry we call home.”  

During this challenging time, video-conferencing, chat, and remote support and collaboration will be more important than ever in maintaining the wellbeing of employees while also enabling people to continue to work and businesses to operate. Augmentir’s Remote Assist tool helps to minimize the negative impact that COVID-19 is having on businesses by providing a remote collaboration and support solution that can be adopted in less than 60 minutes, so that workers, technicians, and customers can get the support they need to do their jobs without compromising health, safety, or productivity.

Companies that sign up will have free use of the tool for the remainder of 2020, and have access to the following features: 

  • Stream live video and audio to remote experts to improve issue resolution and remote knowledge sharing
  • Guide your field technicians and customers with live annotations for enhanced collaboration
  • Support remote users on their existing devices as well as AR-enabled smart glasses

For more information on Augmentir’s Remote Assist, and to sign up for free, please visit the Augmentir website.

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About Augmentir

Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to help frontline workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Leading provider of AI-Powered Connected Worker Software welcomes industry veteran with more than 20 years of global sales and business development experience

HORSHAM, PA – JANUARY 29, 2020 – Augmentir, Inc., a leading provider of connected worker software for industrial companies, today announced that Pete Stamatis has joined the company as Vice President of Sales. Pete will assume responsibility for all aspects of Augmentir’s revenue expansion including sales team leadership, new channel development, and customer success.

Stamatis brings over 20 years of global sales and business development experience to Augmentir, with the majority of that experience leading enterprise SaaS sales teams. Before joining Augmentir, Stamatis was the Director of Sales at Thermo Fisher Scientific for the Unity Lab Services Division leading their sales team across North America. Prior to Thermo Fisher Scientific, Stamatis lead teams at Health and Safety Institute and Verisk 3E selling SaaS-based Environmental Health and Safety Platforms as well as Learning Management System Platforms. His experience spans selling into a wide range of industries and delivering exceptional customer experiences while driving growth.

“We are excited to welcome Pete to the Augmentir team,” stated Russ Fadel, Co-Founder and CEO of Augmentir. “Pete brings a wealth of experience and knowledge to our executive leadership team, and his efforts will be critical to achieving our global growth plans.”

“The Augmentir team has a rich history and strong reputation in bringing innovative software to the industrial sector,” stated Stamatis. “With a growing momentum in the connected worker space, there is a tremendous opportunity for Augmentir to continue to address some of the most critical issues that the manufacturing industry is facing today.   Augmentir’ AI-first approach offers unique solutions to closing the rapidly expanding skills gap, and the loss of tribal knowledge due to the aging workforce.  I’m excited to join the team and help extend Augmentir’s position as a market leader.”

The addition of Stamatis comes at a time where Augmentir has seen rapidly expanding demand and new customer growth.  Augmentir’s AI-powered connected worker platform is being used by companies of all sizes in manufacturing, production, energy, and service to help frontline workers perform their jobs with higher quality and increased productivity while closing the skills gap, seamlessly capturing tribal knowledge, and seizing opportunities that drive continuous improvement. The platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assists workers with live remove expert collaboration, and utilizes its AI engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

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About Augmentir

Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to help frontline workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Leading manufacturer of high performance pump and valve solutions improves frontline worker performance across its manufacturing operation and reduces training time by over 80% with Augmentir’s software platform

HORSHAM, PA – SEPTEMBER 17, 2019 – Augmentir, Inc., a leading provider of augmented worker software for industrial companies, today announced that Bio-Chem Fluidics, a manufacturer of high performance pumps and valves for clinical diagnostics and analytical chemistry applications, has deployed Augmentir across its operation, resulting in improved manufacturing processes and productivity. Today’s announcement comes on the heels of the launch of Bio-Chem Foresight, intelligent pumps and valves that utilize the Company’s new Foresight Predictive Technology, further demonstrating Bio-Chem’s commitment to innovation.

Founded in 1983, Bio-Chem Fluidics designs and manufactures high-performance pump and valve solutions for leading instrumentation OEMs in the global Clinical Diagnostics, Analytical Chemistry, Water Quality and Medical Device markets.  Bio-Chem’s staying power is the result of the Company’s enduring mission to passionately provide high technology solutions in the Life Science Instrumentation marketplace to improve quality of life for everybody, every day. With its newly announced deployment of Augmentir’s software platform, Bio-Chem has reaffirmed its commitment to innovation and continuous improvement in its manufacturing processes and product quality.

Augmentir’s Augmented Operations™ platform enabled Bio-Chem Fluidics to:

  • Move from Paper-based to interactive augmented instructions for assembly and QA procedures
  • Collect and provide insights on the granular assembly data required for their Lean Manufacturing initiatives and increasingly stringent regulatory requirements
  • Drive quality improvements through validation of critical assembly steps
  • Provide built-in “training” for less experienced assemblers and temps
  • Reduce training time by over 80% (from three months down to two weeks)

“Augmentir has given us the power to make data driven decisions regarding our operational environment,” stated Conor Puckett, Continuous Improvement Engineer at Bio-Chem Fluidics.  “By looking at the insights generated from the Augmentir platform, we are able to identify problems in our historical procedures that have been hidden until now, and we have identified a handful of potential continuous improvement projects from just the first few months of clean data.”

Linsey Holden-Downes, Vice President of Operations at Bio-Chem, added, “Augmentir has made our complex procedures very repeatable for operators of all skill levels. As a result, our training time for new operators has been reduced by over 80%. The flexibility and ease-of-use of the Augmentir platform have made it painless to implement across our company. Employees at Bio-Chem have really engaged with the Augmentir platform as there is a strong value proposition for all levels of the organization.”

“We are excited to partner with a forward-thinking company like Bio-Chem.  Their organizational commitment to continuous improvement made our AI-based Augmented Operations platform a perfect fit for their goals,” stated Russ Fadel, CEO of Augmentir.  “Augmentir goes beyond traditional electronic work instructions by combining high granularity data collection with automatic Artificial Intelligence insights and recommendations to help focus organizations on their largest True Opportunities™ across productivity, quality, and training.  We look forward to continuing this journey with Bio-Chem in the future.” The Augmentir Augmented Operations Platform includes complete functionality that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The Platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remove expert collaboration, and utilizes its AI engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

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About Augmentir

Augmentir is a leading provider of augmented worker software for industrial companies. Its flagship offering, the Augmented Operations™ platform, is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to empower frontline workers, helping workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization.  For more information, please visit www.augmentir.com.

About Bio-Chem Fluidics

Bio-Chem designs and manufactures high performance pump and valve solutions for leading instrumentation OEMs in the global Clinical Diagnostics, Analytical Chemistry, Water Quality and Medical Device markets. Bio-Chem Fluidics’ dedicated commercial teams work closely with OEMs to solve fluid control issues with renowned engineering prowess and industry leading fluidic components Bio-Chem Fluidics, headquartered in New Jersey, is a subsidiary of Halma plc, and a part of the Halma Medical and Environmental Sector. For more information, please visit www.biochemfluidics.com.

Innovative Producer of Hardened Workstations Sees Improved Efficiencies and Quality Within 10 Days of Deploying Augmentir’s AI-Powered Augmented Worker Platform

HORSHAM, PA – AUGUST 15, 2019 – Augmentir, Inc., a leading provider of augmented worker software for industrial companies, today announced that STRONGARM, the leading manufacturer of operator interface systems and industrial displays, has expanded the use of Augmentir’s AI-Powered Augmented Worker Platform across its operations, resulting in improved technician performance and training, better insight into job status, and improved quality.

“The use of Augmentir across our manufacturing operation represents an important step for us in our digital journey and continued commitment to quality and innovation in the products we build,” said Steve Thorne, General Manager of Operations at STRONGARM. “We chose Augmentir because their platform allows us to not only digitize and standardize on our manufacturing work instructions, but also to intelligently close the skills gaps when on-boarding new technicians.  In addition, it’s AI-based ‘True Opportunity™’ system enables us to gain insight into how our technicians are performing, and autonomously identifies our largest capturable opportunities across our entire operation.”

STRONGARM designs and manufactures ergonomic and environmentally protected workstations for companies in a wide range of markets, including food, pharmaceutical, CPG, packaging, and transportation, with additional interface solutions for specialized verticals, including STRONGARMenergy and STRONGARMhealthcare. The company credits its long-term leadership position to its commitment to innovation. Since its 1990 founding, STRONGARM has maintained a robust “lot-size-one” offering wherein STRONGARM collaborates with clients, and then designs, innovates, fabricates, and assembles these customer-specific products, all in-house.

“STRONGARM is a great example of a small, innovative manufacturing company that was able to capitalize on the emerging trends around Industry 4.0 and digital transformation,” said Russ Fadel, Co-Founder and CEO of Augmentir.  “Augmentir was uniquely designed to meet the needs of industrial companies of all sizes, enabling even small to mid-sized manufacturing companies to get the benefits of Industry 4.0 today.  Our SaaS-based ‘consumerized’ enterprise software approach makes trying, buying, and owning Augmentir simple, with free pilots, low IT support, and best in class usability.”

According to Thorne, STRONGARM started seeing value from Augmentir within 10 days of their Augmentir rollout.   “The process for getting our operation set up with the Augmentir platform was easy and painless, with little required IT overhead,” stated Thorne.  “Because the process was so easy, our technicians were able to quickly incorporate Augmentir into their daily operations, and the results were immediate – technician productivity improved, and inspection times went down. Furthermore, when one of our senior and most experienced technicians retired recently, we were able to onboard a new technician and trust Augmentir’s AI engine to guide him during the learning curve to get product out the door at 100% quality so that we didn’t miss shipments. Once Augmentir’s AI engine determined that the worker had become proficient, it recommended that the instructions should be adjusted to enable him to complete the job faster while still meeting quality and safety goals.  This has resulted in a 20% reduction in average build time in our most complex workstations.” Thorne added that based on the initial successes, STRONGARM plans to expand its use of Augmentir into the manufacturing operations of their ruggedized workstations used in the oil and gas industry.

The Augmentir Platform includes complete functionality that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The Platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remove expert collaboration, and utilizes its AI engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

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About Augmentir

Augmentir is a leading provider of augmented worker software for industrial companies. Its flagship offering, the Augmented Operations™ platform, is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to empower frontline workers, helping workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization.  For more information, please visit www.augmentir.com.

 

About STRONGARM

STRONGARM specializes in the design and manufacturing of customized operator interface systems and HMI’s for companies in a wide range of markets, including food, pharmaceutical, CPG, packaging, and transportation, with additional interface solutions for specialized verticals, including STRONGARMenergy and STRONGARMhealthcare. The company’s precision designed products are ideally suited to address any operator interface need – these range from articulating arms and terminal enclosures to complete operator interface systems featuring integrated displays, keyboards, pointers, and PCs. For more information, visit www.strongarm.com

Round Led by Pritzker Group Venture Capital with Participation by Lerer Hippeau and HOLT Ventures Validates the Industry’s Need for Artificial Intelligence (AI) based Technology that Supports the Frontline Workforce

HORSHAM, PA – JULY 16, 2019 – Augmentir, Inc., a leading provider of augmented worker software for industrial companies, today announced it has closed an oversubscribed funding round. The round was led by Pritzker Group Venture Capital, with participation from Lerer Hippeau, current investors, and HOLT Ventures, the strategic venture capital arm of HOLT CAT.

“The closing of this round with the participation of these leading venture capital firms further validates our unique AI-first approach to improving the productivity of frontline workforces,” said Russ Fadel, Co-founder and CEO of Augmentir. “This funding will enable us to expand our global footprint, further increase the functionality of the platform, and make it even more accessible to companies across the small, mid-sized and large spectrum, and we look forward to reaching even more companies while defining the future of work.”

Ty Findley, Vice President at Pritzker Group Venture Capital, added, “With our thematic focus on Industry4.0, we are excited to be working with a company that is accelerating the industrial sector evolution using AI and AR to support frontline workers. From founding efforts at Wonderware, Lighthammer, and ThingWorx, the Augmentir team has a proven track record and domain experience delivering software innovation to the manufacturing and industrial market, and we are eager to participate as Augmentir continues to shape the frontline workforce of the future.”

“We are excited to be working with Augmentir and believe that the platform provides our Caterpillar dealership with the opportunity to standardize our workflow across multiple operations in order to deliver improved consistency to our customers,” added Meg Paulus, Partner at HOLT Ventures. “Augmentir’s AI engine will help us gain better real time and global insights to our operations to drive increased efficiency and technician training and enablement throughout our territory which spans from the Red River to the Rio Grande.”

This latest round of funding will allow Augmentir to further expand its reach in the industrial sector, including oil and gas, mining, field service, and manufacturing industries, and continue to provide solutions that will shape the future of the industrial workforce. The company is the first to deliver an “AI-first” enterprise platform for the industrial sector that combines augmented reality (AR) with artificial intelligence and machine learning (AI/ML). Augmentir’s Augmented Operations™ platform allows industrial companies to support their frontline workforce with augmented procedures and step-by-step work instructions, remote assistance capabilities, and drive continuous improvement through AI-driven insights.

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About Augmentir

Augmentir is a leading provider of augmented worker software for industrial companies. Its flagship offering, the Augmented Operations™ platform, is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML), empowering frontline workers to perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization.  For more information, please visit www.augmentir.com.

About Pritzker Group Venture Capital

Pritzker Group Venture Capital (PGVC) helps entrepreneurs build market-leading technology companies at the early stages of their growth. Since its founding in 1996, the firm has worked side-by-side with entrepreneurs at more than 200 companies, building partnerships based on trust and integrity. The firm has built a unique investment platform consisting of a team of experienced investment professionals and world-class operating partners combined with a vast network of strategic relationships. PGVC invests in enterprise technology and consumer internet companies, typically in their seed and Series A rounds. For more information, visit www.pritzkergroup.com/venture-capital/.

About Lerer Hippeau

Lerer Hippeau is the most active early-stage venture capital fund in New York City with investments in leading consumer and enterprise companies, including Allbirds, Casper, Guideline, and Group Nine Media. The firm invests across all sectors, backing founders with product vision, customer insight, and a keen instinct for brand building. For more information please visit www.lererhippeau.com.

About HOLT Ventures

The Holt family has a long legacy of innovation in the industrial business space, dating back to the early 1900’s when Benjamin Holt invented the track-type tractor, which was later named the Caterpillar. Today, the Holt family works alongside Caterpillar Inc. to deliver market-leading solutions through their heavy equipment dealership, HOLT CAT®, which is the largest Cat® tractor and engine dealer in the United States. HOLT Ventures strives to continue the legacy of innovation by investing in technologies and bright minds that are focused on solving challenges in our business. Current investments include Interplay Learning, Ranger Health, and SmartPicture/PLNAR. For more information visit www.holtventures.com.

Augmentir’s Remote Assist Essentials delivers cost-effective, easy-to-use remote expert and Enterprise Augmented Reality (AR) capabilities to help industrial companies improve the productivity of their frontline workforce

HORSHAM, PA – JUNE 11, 2019 – Augmentir, a leading provider of digital worker software for industrial companies, today announced its latest offering, Remote Assist Essentials, a solution designed for companies seeking an easy and cost-effective way to provide remote assistance to frontline workers. The new offering helps industrial companies get started quickly with remote expert functionality, providing the first step in improving the overall productivity and efficiency of its frontline workforce.

Augmentir’s Remote Assist Essentials sets a new price point in the remote assistance market, and when combined with Augmentir’s “up-and-running in 10 minutes” promise, makes this functionality viable for any sized company engaged in manufacturing or service. Remote Assist Essentials also includes a trial license to Augmentir’s entire platform functionality, allowing companies to experiment with the augmented guided procedure and AI-based operational analytics modules.

With Remote Assist Essentials, companies can:

  • Get Started Quickly and Cost-Effectively: Start instantly with essential remote assistant capabilities that can be deployed cost-effectively, backed by Augmentir’s scalable enterprise-grade platform.
  • Guide Frontline Workers with Remote Expert Support: One-click live remote collaboration support allows frontline workers to instantly connect with subject matter experts within their organization, helping solve problems faster and provide improved knowledge transfer. Augmentir’s Remote Assist Essentials supports voice calling, live chat, and video streaming, including the ability for annotations during remote support sessions that help guide workers on the correct steps to take.
  • Scale with a Complete Platform: Augmentir’s Remote Assist Essentials is built on the company’s AI-Powered Augmented Operations platform, allowing companies to add more advanced capabilities quickly and easily, as well as extend the functionality of the solution through access to enterprise applications that integrate with Augmentir.

“Our new offering provides an economical way for companies to begin leveraging remote assistance, guided procedures, and artificial intelligence, to help digitize their operations and provide frontline worker support,” said Russ Fadel, CEO and Co-Founder of Augmentir. “With our Essentials offering, we’ve taken the power of Augmentir and tailored it for the unique needs of companies looking to start providing remote support for their frontline workers. We believe that this transformational software should be as easy to use and easy to own for industrial companies. We designed our platform with low IT staff requirements, quick onboarding and implementation, and priced for a range of from small to mid-sized and large organizations.”

Augmentir’s Remote Assist Essentials package is available to customers starting at $10 per user per month, with additional pricing tiers available based on usage. Augmentir Remote Assist Essentials is part of the core capabilities of the Augmentir platform, which includes a comprehensive set of features that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remote expert collaboration, and utilizes its artificial intelligence engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

For more information on Remote Assist Essentials, please visit the Augmentir website at https://www.augmentir.com/essentials.

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