Connected worker platforms are digital software tools that can help standardize and improve the way operators perform maintenance tasks. They are used to improve communication, collaboration, guidance, and support for the operators.
Connected worker platforms are used to create, assign, and manage the maintenance tasks being done. Through a combination of digital work instructions and real-time collaboration tools, operators can independently complete maintenance tasks at peak performance.
Furthermore, connected worker solutions that are built on an AI foundation are also being used to support continuous improvement and lean initiatives in the workplace.
With the foundational elements of digitized SOPs and remote expert guidance in place, manufacturing companies can guide their operators with contextual information to help them perform jobs at peak efficiency and solve problems faster.
This also allows organizations to capture valuable data not just on the work that is performed, but also how workers are carrying out their jobs and what activities or interactions are contributing to the success or performance of certain jobs.