Gartner identifies Augmented Connected Workforce initiatives as a top manufacturing technology trend for 2024.

gartner augmented connected workforce

According to Gartner, an Augmented Connected Workforce is the intentional management, deployment, and customization of technology services and applications to support the workforce’s experience, well-being and ability to develop their own skills. It is a revolutionary approach that leverages smart connected worker platforms, artificial intelligence (AI), Internet of Things (IoT) technologies, and other innovative solutions to augment and support frontline workers and create a seamlessly connected and dynamic work environment.

gartner augmented connected workforce

Gartner predicts that through 2027, 50% of Fortune 500 manufacturers will create new positions through innovative engagement models enabled by Augmented Connected Worker strategies.

In manufacturing, specifically, the driving factor behind the rapid increase in Augmented Connected Workforce adoption is the need to accelerate and scale talent. There is a significant gap in the skills of the workforce today and consumer demands are rapidly increasing. Even the World Economic Forum recognizes the benefits an Augmented Connected Workforce brings to the workplace, stating that it:

  • enables workers to acquire new skills and knowledge
  • creates a more accessible and inclusive working environment
  • improves worker well-being and safety
  • increases the efficiency and effectiveness of industrial operations
  • supports human connection and collaboration
  • and more…

Given these benefits it is clear that enabling an Augmented Connected Workforce will be key for manufacturing success going forward.

Augmentir Recognized in 5 Gartner Hype Cycles for its Connected Workforce Solution

Augmentir empowers organizations to embrace an Augmented-Connected Workforce by providing a comprehensive platform that combines connected worker and AI technologies. Through Augmentir, companies can seamlessly connect frontline workers with digital tools and knowledge bases, enabling them to access real-time guidance, instructions, and support directly within their workflows. This integrated approach augments frontline workers enhancing their capabilities, productivity, and overall business processes. By leveraging Augmentir’s platform, organizations can enhance productivity, quality, and safety while fostering a culture of continuous learning and innovation within their workforce.

Gartner recently highlighted Augmentir as a key software vendor providing functionalities and features that allow manufacturers to implement an Augmented Connected Workforce and empower frontline workers with AI-driven insights and real-time data for more productive, efficient, and safe frontline activities.

Augmentir was recognized in five separate Gartner Hype Cycle reports covering generative AI and emerging technologies in manufacturing.

augmentir recognized in gartner hype cycles


These five reports include:

  • Hype Cycle for Generative AI
  • Hype Cycle for Emerging Technologies
  • Hype Cycle for User Experience
  • Hype Cycle for Frontline Worker Technologies
  • Hype Cycle for Workforce Transformation

These hype cycle reports and innovation profiles are provided by Gartner to help organizations decide which new innovations and technology to adopt, as well as what value they can provide to their manufacturing operations.

Enabling an Augmented Connected Workforce in Manufacturing

Manufacturing is uniquely situated as an industry to benefit from an Augmented Connected Workforce leveraging AI-powered connected worker solutions for process improvements, quality, management, enhanced training, and more.

As manufacturing workers become more interconnected, organizations gain access to a valuable source of data related to manufacturing activities, execution, and team dynamics. By utilizing emerging AI tools in conjunction with smart connected worker solutions, companies can derive insights that pinpoint areas with significant potential for improvement.

At Augmentir, we believe that a connected worker platform’s purpose goes beyond just delivering instructions and remote support; it should continually optimize the entire connected worker ecosystem. AI plays a crucial role in addressing overarching trends like skills variability and the loss of tribal knowledge within the workforce. It serves as the cornerstone for implementing data-driven improvements in operational performance and continuous enhancement.

For example, after Augmentir is deployed for a period of time, our AI engine will start identifying patterns in the data that will allow manufacturers to focus efforts on the areas that have the biggest customer satisfaction, productivity, and workforce development opportunities. This gives organizations the ability to answer questions like:

  • What areas should they invest in to improve operational performance?
  • Where are their biggest areas of opportunity to improve productivity or quality management?
  • Where do they have skills gaps and what kind of training do their frontline workers need?

Augmentir’s AI continuously updates its insights to enable companies to focus on their largest areas of opportunity, enabling you to deliver year-over-year improvements in key operational metrics.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform improves safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.


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