Live Webinar | May 6, 2021 at 11am ET

Join us for a live webinar on May 6th at 11am ET with Russ Fadel, CEO at Augmentir and Conor Puckett, Operations Manager at Bio-Chem Fluidics as they discuss how AI and Connected Worker Technology is optimizing overall worker effectiveness and transforming the factory of the future.

Overall Equipment Effectiveness (OEE) has long been used in lean manufacturing to measure the effectiveness of factory equipment, yet many manufactures still ignore the human component of a lean strategy. Only considering OEE while ignoring worker effectiveness is a missed opportunity, and while measuring worker/labor effectiveness is not a new concept, the emergence of digital technology is now making it easier and more practical to connect the manufacturing workforce with the right support tools and real-time data and insights to help them do their best work.

Manufacturers are now starting to leverage digital tools to improve worker safety, quality, and productivity. The combination of digital work instructions and real-time support for workers not only provides a complete Worker support solution, but also helps operations managers better understand utilization and efficiency of workforce and identify opportunities for improvement.

In this webinar, you will:

  • Learn how to extend the principles of OEE to the manufacturing workforce
  • Hear proven approaches that leverage AI and connected worker technology to digitize manufacturing processes and uncover opportunities for improved worker efficiency and effectiveness
  • Discover best practices for optimizing worker performance and enhancing workforce development programs
  • Hear from Bio-Chem Fluidics, an industrial equipment manufacturer, on how they are using AI and digital worker tools to improve quality and productivity within their manufacturing operations

Russ Fadel, Co-Founder and CEO at Augmentir

Conor Puckett, Operations Manager at Bio-Chem Fluidics

World’s only AI-based connected worker platform adds localization, enterprise connectors, and SSO to support the needs of Fortune 1000 customers in CPG, automotive, life sciences, industrial equipment, paper & packaging, energy, and food & beverage


HORSHAM, PA – March 16, 2021 Augmentir, Inc., the only provider of artificial intelligence-based connected worker software, today announced new features and updates to its market-leading connected worker platform to meet the needs of its expanding global customer base. The additional product features include localization support, enterprise connectors, single sign-on support, and multi-region scalability and redundancy. These enhancements will provide increased flexibility, security, and ease of use to help industrial companies digitize their operations on a global scale.

“Augmentir has been helping industrial companies of all sizes digitize their frontline workforce and deliver improved safety, quality, and productivity in today’s new normal,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Over the past several months we’ve worked closely with our enterprise customers to add several exciting features to our already easy-to-use platform. The new features we announced today will help these companies continue to expand their digital transformation efforts on a global scale.”

Today’s announcement includes:

  • Localization support for globally distributed worker teams, enabling companies to provide digital guidance and remote support in multiple languages for teams located across the globe.
  • Expanded library of Enterprise Connectors, which allow companies to fully integrate Augmentir into popular business applications. This release adds connectors for SAP, Salesforce, and Microsoft Dynamics, making it easy to integrate digital workflows and share data.
  • Enterprise security and Single Sign-On (SSO), enabling large enterprises to reduce security risks and streamline user experiences while delivering seamless access from anywhere.
  • Multi-Region Scalability and Redundancy, which increases Augmentir’s already marketing leading availability, providing business continuity and global availability for enterprises that operate across multiple global regions.

According to LNS Research:

“Industrial organizations clearly recognize the potential business value to be gained from Industrial Transformation (IX) investments aimed at digitally connecting the industrial frontline workforce. Work on the plant floor to field service is being revolutionized once again with deeper connectivity between the workforce and overall industrial operations. Connected Frontline Workforce technologies enable greater integration between people and systems across operations, extending capabilities to wherever work is performed.”

Augmentir’s AI-powered connected worker platform is being used to digitize operations across a range of industries, including food and beverage, pharmaceutical, consumer packaged goods, and automotive manufacturing, as well as utilities, oil and gas, mining, and industrial equipment manufacturing and service. The platform provides digital workflow and remote collaboration tools to help industrial companies intelligently guide and remotely support their frontline teams with a solution that is fully supported on mobile devices or AR-enabled smart glasses. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on continually improving the quality and productivity of frontline workers.

To learn more about the Augmentir connected worker platform, visit


About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit

Online | On-demand


The global pandemic has changed the way we work – and for many manufacturers, the change will be permanent

The impact of COVID-19, and subsequent changes in how factories are located, staffed, and managed is placing pressure on manufacturing operations leaders to accelerate the pace of digitization. Already challenged by an aging, retiring workforce, increasing skills gap, and labor shortages, a new set of concerns have emerged during the global pandemic.

Collaboration remains critical for frontline workers to help solve problems and increase productivity, yet many leaders are now faced with the reality of a distributed and remote workforce. This has forced them to think differently about how they build, install, maintain, and service their products. These pressures have focused energy towards workforce development and optimizing manufacturing workflows. To meet these challenges, leading manufacturers are now turning to digital and connected worker technology to maintain business continuity and advance operations. 

Digital technologies such as artificial intelligence (AI) and augmented reality (AR) are now central to the corporate innovation portfolio of any business leader and crucial to boosting productivity. Solutions that intelligently guide and securely connect workers for productivity, safety, and quality gains are becoming more common and are empowering manufacturers to transform their business and provide a much-needed solution to the new normal.

Join us to see what steps your company needs to take to empower your frontline workers to perform at their best, including:

  • Remotely supporting workers with AR-based Remote Assistance
  • Guiding workers to higher levels of quality with digital work instructions
  • Collecting worker feedback and capturing tribal knowledge to drive continuous improvement

This webinar was hosted in partnership with IndustryWeek and Russ Fadel, Co-Founder and CEO of Augmentir.

Online | On-demand

Last spring we were only a few months into the pandemic that was set to permanently change the way we work, and change how manufacturing companies manufacture and deliver their products, and provide customer support. Russ Fadel, CEO at Augmentir, talks with Bruce Morey, Senior Technical Editor for Manufacturing Engineering Magazine about this past year and the changes seen in the industrial sector, specifically, relating to digital transformation and connected worker technology.

Listen Now:

In this podcast, Russ and Bruce discuss:

  • How the “digital journey” relates to frontline workers and frontline activities in manufacturing
  • How industrial companies get started with digital transformation efforts that can seem overwhelming
  • How artificial intelligence (AI) helps drive continuous improvement and impacts workforce development
  • The benefits of connected worker technology
  • The demand and adoption of connected worker solutions in manufacturing

Online | On-demand

It’s not business as usual in 2020.

The impact of COVID-19 and the subsequent changes in how factories are located, staffed, managed and digitized are placing pressure on manufacturing operations leaders. This is certainly the case for companies that rely on successful MRO programs, where the nature of work is forcing changes to traditional maintenance and repair procedures. Emerging technologies such as artificial intelligence (AI), augmented reality (AR) based remote collaboration, and connected worker solutions are now central to strategies that are helping to optimize plant operations at a time when enterprises most need it.

Connected worker solutions help connect factory workers with various digital tools to improve the safety, quality and productivity of the jobs they perform. These solutions, combined with SAP PM, can help transform and reimagine maintenance, repair and operational processes for today’s new normal.

In this webinar, Augmentir will be joined by our partner Rizing, a leading SAP consulting and implementation firm. Hear from Russ Fadel, CEO and Co-Founder of Augmentir, and Martin Stenzig, Chief Technology Officer at Rizing, as they share:

  • How the manufacturing landscape has changed since the onset of the COVID-19 pandemic, introducing a new normal for work environments
  • How connected worker technology is helping to ensure business continuity and improved levels of safety, quality and productivity
  • How a connected worker platform can help extend the value of SAP PM, empowering workers with the digital tools they need to succeed in modern operating environments – avoiding unexpected down time, lost production and increased operational costs.

This webinar is hosted in partnership with IndustryWeek.




Online | On-demand

This webinar discusses proven approaches and best practices for manufacturing companies to address and reduce the “Six Big Losses” in an era where workforces are impacted by no travel and required social distancing.

Manufacturing’s “Six Big Losses” in the COVID-19 era include:

  • Shutdown
  • Operatonal Downtime
  • Changeover
  • Equipment Failures
  • Process Failures
  • Production Adjustments

Hear from Augmentir how its Connected Worker Platform is using AI to empower workers to make faster, better decisions, and safely connecting them through remote collaboration technology to ensure equipment-based productivity losses are minimized.

Also hear from Bootleg Advisors, in partnership with Augmentir, on how their curated solutions can bring together content and a company’s SME network to help uncover productivity improvement opportunities, reduce costs, reduce risk, and allow organizations to execute effectively ensure a minimum of a 9:1 ROI with a near immediate return. 

This webinar was hosted in partnership with IndustryWeek, Russ Fadel, Co-Founder and CEO of Augmentir and John Schultz, Chief Bootlegger at Bootleg Advisors Inc.

Online | On-demand

In this on-demand webinar, Augmentir will discuss how Artificial Intelligence (AI) is being used in manufacturing to address the growing skills gap problem. The skills gap problem, combined with a tight labor market, is creating increased challenges for industrial companies of all sizes. 

To address this issue, companies are turning to AI to help their frontline workforce perform at peak quality, efficiency, and safety. In this session, Augmentir will share real examples of manufacturing companies that are using AI to provide personalized work instructions and targeted training based on worker proficiency, while also capturing and sharing knowledge of senior subject matter experts – turning undocumented tribal knowledge into a corporate asset.

This webinar is hosted in partnership with SME and Russ Fadel, Co-Founder and CEO of Augmentir.

Online | On-demand

In recent years, many manufacturers have turned to emerging technologies like Augmented Reality (AR) or Artificial Intelligence (AI) to solve challenges such as the imminent skills gap or the need to improve productivity and quality. What’s mostly overlooked though are the opportunities these technologies provide to connect and augment manufacturing workers to create sustainable value throughout the organization using a connected worker platform.

Leveraging AR and AI in a holistic manner allows manufacturing organizations to augment their frontline workforce with interactive and personalized instructions while also capturing human-centric activities that provide new insights into improving productivity, quality, and training.

Building these solutions on a dependable cloud infrastructure like Microsoft Azure means building on a foundation that provides a rich set of built-in connectivity and security features, which enable reliable and secure bidirectional communication.

In this on-demand webinar, you’ll learn how you can leverage the synergies between Augmentir and Microsoft to successfully move your manufacturing business to the digital world and:

  • Empower workers with personalized and dynamic work instructions to perform at their peak productivity
  • Close the skills gap by capturing tribal knowledge from experts and making that knowledge a scalable corporate asset
  • Use AI-based insights to continuously improve the performance of your frontline workforce
  • Get Microsoft’s perspective on emerging technology trends in manufacturing


Connected Worker

Russ Fadel, Co-Founder & CEO, Augmentir

Russ Fadel is a serial entrepreneur and the CEO and Co-Founder of Augmentir. Prior to founding Augmentir, Russ founded 4 successful companies in the industrial software sector, including the two most recent – ThingWorx, the leading Industrial IoT (IIoT) platform company (acquired by PTC), and Lighthammer, the pioneer in enterprise manufacturing intelligence software (acquired by SAP). Russ has been intimately involved in the last three software revolutions around humans and machines in manufacturing and service. Augmentir is a continuation of this theme.

Connected Worker

Diego Tamburini, Principal Manufacturing Industry Lead, Microsoft

Diego is the Principal Industry Lead for Azure Manufacturing in the Microsoft Industry Experience team, where he focuses on developing technical content to help manufacturing companies and software developers deliver their solutions on Azure, at scale.