Live Webinar | Tuesday, June 22, 2021

The global pandemic has changed the way we work – and has highlighted what manufacturers, industry analysts, and the new industrial worker have been saying for the last few years – the growing digital divide in the manufacturing sector, and its impact on the underserved frontline worker. Despite increased focus on digitization efforts, many well-intentioned digital transformation efforts from company leaders fail to include their frontline workforce in the equation, who are an integral part of the process. As they are typically disconnected from the business at large, they continue to be disconnected from their company’s continued digital transformation.

In this webinar, hear from LNS Research and Augmentir as they discuss:

  • How Connected Worker initiatives are becoming central to digital transformation strategies
  • How connected worker solutions that utilize technology such as mobile and wearable devices, augmented and mixed reality (AR/MR), and artificial intelligence (AI) are helping to empower the frontline workforce of the future
  • How AI and advanced analytics help manufacturers gain a deeper, 360° understanding of their workforce that allows them to intelligently guide and optimize any training or instructional content that is offered to workers.

This webinar is hosted in partnership with SME and Russ Fadel, Co-Founder and CEO of Augmentir.

Russ Fadel, CEO & Co-Founder, Augmentir
Russ Fadel is a serial entrepreneur and the CEO and Co-Founder of Augmentir. Prior to founding Augmentir, Russ founded 4 successful companies in the industrial software sector, including the two most recent – ThingWorx, the leading Industrial IoT (IIoT) platform company (acquired by PTC), and Lighthammer, the pioneer in enterprise manufacturing intelligence software (acquired by SAP). Russ has been intimately involved in the last three software revolutions around humans and machines in manufacturing and service. Augmentir is a continuation of this theme.

Peter Bussey, Research Analyst, LNS Research
Peter Bussey is a Research Analyst with LNS Research. His research focuses on the Connected Frontline Workforce; environment, health and safety (EHS) management, and operational sustainability, and their role in Industrial Transformation. Pete has over 35 years of experience in delivering business solutions in the manufacturing, consulting, and technology sectors. He’s held key positions at global companies such as SAP, Alcoa, Arthur D. Little, and Oracle. Pete earned a Master of Science in Environmental Health from Harvard University, a Master of Public Management with distinction from Carnegie Mellon University, and a BS in natural sciences with departmental honors from Johns Hopkins University.


Free Download

With the growing skills gap and aging workforce causing increased pressures, and workplace dynamics forcing remote and independent work, manufacturing and service companies are turning to emerging digital technologies to empower their workforces with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity.

Free Download

With the growing skills gap and aging workforce causing increased pressures, and workplace dynamics forcing remote and independent work, manufacturing and service companies are turning to emerging digital technologies to empower their workforces with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity.

In support of their global digital transformation efforts, Colgate-Palmolive’s Global Supply Chain group had been exploring tools to digitize equipment changeover and maintenance operations plus integrate into Colgate’s SAP ERP and MES Wonderware Systems and have selected Augmentir’s Connected Worker Platform.

Augmentir’s “AI-based” Connected Worker Platform offers connected worker technology with augmented work instructions. Equipped with digital devices that could include tablets, mobile phones, or even AR-enabled industrial smart glasses, frontline workers are able to receive fully augmented, guided instructions on any device to improve productivity, quality and allow workers to perform their jobs more independently. These help guide workers with visual aids, AR/MR experiences, and contextual information.

Significant Results in 6 Short Months

Since the selection of Augmentir in November 2020, Colgate has already seen tremendous progress towards its goals, and deployment has helped enable people at each of our global plants to build, maintain, and share their own localized content, plus boost adoption and productivity.

According to Colgate-Palmolive: “Augmentir platform’s ease of use and broad applicability to different scenarios helped to enable people at each of our global plants to build, maintain, and share their own localized content, and has boosted adoption”. Their results include:

  • 1060+ Digital WorkFlows created across 10 Plants (maintenance procedure, workflow, changeover, shift change
  • More than 16,500 Workflow executions and 500+ Procedures optimized
  • 10-30 minutes saved per shift
  • As much as 120 minutes reduced between Maintenance Notification and Maintenance Order Closure (Maintenance Execution Time)
  • Advanced statistics available for integration with other CP datasets for future integrations and improvements
  • Actual Maintenance Work Order times automatically captured and recorded in SAP PM, increasing the accuracy of maintenance planning and scheduling for sites utilizing SAP integration

Read the full article below.


Colgate-Palmolive Accelerates Digitization in Manufacturing Operations

For industrial organizations, operating in the world before the COVID-19 crisis was no walk in the park. Complexity, change, and uncertainty were the order of the day, presenting a continually evolving risk environment to be dealt with. In response, companies embraced Industrial Transformation (IX) – the digital transformation of industrial operations – as the strategic framework to drive step change performance improvement and competitive advantage. The main effect of disruption in global operations and supply chains caused by the pandemic has been not so much to change the nature of the extant business drivers, trends, and initiatives but rather to intensify and accelerate them.

This research in this eBook focuses on how industrial organizations are implementing Connected Worker initiatives as a core pillar of their IX programs, and how the COVID-19 crisis has accelerated these investments. Frontline workforce issues are among the top strategic priorities in industrial operations, specifically addressing a severe talent shortage, and improvement of safety and EHS performance. The research presented herein shows that Connected Worker digital initiatives are increasingly being used to enable the operational agility needed to address these business problems through a competent, safe, and engaged workforce; and that the pandemic has preferentially accelerated these initiatives.

The research presented by LNS in this eBook explores:

  • How Connected Worker initiatives are a key component of Operational Strategy
  • The synergy of EHS and Connected Worker projects in driving safety, quality, and productivity improvements
  • A solution architecture model for achieving the important goal of alignment with current and future IX initiatives
  • Data on the business value of such investments, including positive impact on IX success, profitability, and operational performance metrics such as Overall Equipment Effectiveness (OEE)
  • Actionable recommendations


On-Demand Webinar

Join Russ Fadel, CEO at Augmentir, and Conor Puckett, Operations Manager at Bio-Chem Fluidics as they discuss how AI and Connected Worker Technology is optimizing overall worker effectiveness and transforming the factory of the future.

Overall Equipment Effectiveness (OEE) has long been used in lean manufacturing to measure the effectiveness of factory equipment, yet many manufactures still ignore the human component of a lean strategy. Only considering OEE while ignoring worker effectiveness is a missed opportunity, and while measuring worker/labor effectiveness is not a new concept, the emergence of digital technology is now making it easier and more practical to connect the manufacturing workforce with the right support tools and real-time data and insights to help them do their best work.

Manufacturers are now starting to leverage digital tools to improve worker safety, quality, and productivity. The combination of digital work instructions and real-time support for workers not only provides a complete Worker support solution, but also helps operations managers better understand utilization and efficiency of workforce and identify opportunities for improvement.

In this webinar, you will:

  • Learn how to extend the principles of OEE to the manufacturing workforce
  • Hear proven approaches that leverage AI and connected worker technology to digitize manufacturing processes and uncover opportunities for improved worker efficiency and effectiveness
  • Discover best practices for optimizing worker performance and enhancing workforce development programs
  • Hear from Bio-Chem Fluidics, an industrial equipment manufacturer, on how they are using AI and digital worker tools to improve quality and productivity within their manufacturing operations

Russ Fadel, Co-Founder and CEO at Augmentir

Conor Puckett, Operations Manager at Bio-Chem Fluidics

World’s only AI-based connected worker platform adds localization, enterprise connectors, and SSO to support the needs of Fortune 1000 customers in CPG, automotive, life sciences, industrial equipment, paper & packaging, energy, and food & beverage


HORSHAM, PA – March 16, 2021 Augmentir, Inc., the only provider of artificial intelligence-based connected worker software, today announced new features and updates to its market-leading connected worker platform to meet the needs of its expanding global customer base. The additional product features include localization support, enterprise connectors, single sign-on support, and multi-region scalability and redundancy. These enhancements will provide increased flexibility, security, and ease of use to help industrial companies digitize their operations on a global scale.

“Augmentir has been helping industrial companies of all sizes digitize their frontline workforce and deliver improved safety, quality, and productivity in today’s new normal,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Over the past several months we’ve worked closely with our enterprise customers to add several exciting features to our already easy-to-use platform. The new features we announced today will help these companies continue to expand their digital transformation efforts on a global scale.”

Today’s announcement includes:

  • Localization support for globally distributed worker teams, enabling companies to provide digital guidance and remote support in multiple languages for teams located across the globe.
  • Expanded library of Enterprise Connectors, which allow companies to fully integrate Augmentir into popular business applications. This release adds connectors for SAP, Salesforce, and Microsoft Dynamics, making it easy to integrate digital workflows and share data.
  • Enterprise security and Single Sign-On (SSO), enabling large enterprises to reduce security risks and streamline user experiences while delivering seamless access from anywhere.
  • Multi-Region Scalability and Redundancy, which increases Augmentir’s already marketing leading availability, providing business continuity and global availability for enterprises that operate across multiple global regions.

According to LNS Research:

“Industrial organizations clearly recognize the potential business value to be gained from Industrial Transformation (IX) investments aimed at digitally connecting the industrial frontline workforce. Work on the plant floor to field service is being revolutionized once again with deeper connectivity between the workforce and overall industrial operations. Connected Frontline Workforce technologies enable greater integration between people and systems across operations, extending capabilities to wherever work is performed.”

Augmentir’s AI-powered connected worker platform is being used to digitize operations across a range of industries, including food and beverage, pharmaceutical, consumer packaged goods, and automotive manufacturing, as well as utilities, oil and gas, mining, and industrial equipment manufacturing and service. The platform provides digital workflow and remote collaboration tools to help industrial companies intelligently guide and remotely support their frontline teams with a solution that is fully supported on mobile devices or AR-enabled smart glasses. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on continually improving the quality and productivity of frontline workers.

To learn more about the Augmentir connected worker platform, visit


About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit

Online | On-demand


The global pandemic has changed the way we work – and for many manufacturers, the change will be permanent

The impact of COVID-19, and subsequent changes in how factories are located, staffed, and managed is placing pressure on manufacturing operations leaders to accelerate the pace of digitization. Already challenged by an aging, retiring workforce, increasing skills gap, and labor shortages, a new set of concerns have emerged during the global pandemic.

Collaboration remains critical for frontline workers to help solve problems and increase productivity, yet many leaders are now faced with the reality of a distributed and remote workforce. This has forced them to think differently about how they build, install, maintain, and service their products. These pressures have focused energy towards workforce development and optimizing manufacturing workflows. To meet these challenges, leading manufacturers are now turning to digital and connected worker technology to maintain business continuity and advance operations. 

Digital technologies such as artificial intelligence (AI) and augmented reality (AR) are now central to the corporate innovation portfolio of any business leader and crucial to boosting productivity. Solutions that intelligently guide and securely connect workers for productivity, safety, and quality gains are becoming more common and are empowering manufacturers to transform their business and provide a much-needed solution to the new normal.

Join us to see what steps your company needs to take to empower your frontline workers to perform at their best, including:

  • Remotely supporting workers with AR-based Remote Assistance
  • Guiding workers to higher levels of quality with digital work instructions
  • Collecting worker feedback and capturing tribal knowledge to drive continuous improvement

This webinar was hosted in partnership with IndustryWeek and Russ Fadel, Co-Founder and CEO of Augmentir.