Case Study
17%
Improvement in Worker Productivity
40%
Reduction in Onboarding Time
35%
Decrease in Non-Productive Time
Challenge
Our customer is a globally recognized company that specializes in manufacturing batteries and power storage solutions. The company produces high-performance batteries for a variety of applications, ranging from consumer electronics to industrial uses.
The company was experiencing the effects of workforce shifts, with average tenure among operations staff decreasing and experience levels at an all-time low, making effective training a critical strategy for success. However, frontline staff lacked the tools needed to access daily information that ensures optimal line performance in quality and throughput.
“High turnover and retirement rates were driving up production losses due to improper training, while the time-to-proficiency for new workers remained unacceptably high. Skills tracking and qualification was manual and unavailable in real-time.
Global Director, Infrastructure & Security
The company’s challenges included:
- Improper training was leading to losses, and was on the rise due to high turnover and retirement rates
- New worker time-to-proficiency was high
- Training material was challenging to generate and maintain, and specialized resources and skills were needed to develop content
- Operator qualification was performed manually, and skills tracking data was not integrated and not available in real-time
- Production information was not available at the time of need
The company was looking for a solution that would help them accelerate digital transformation at the factory level and positively impact the safety, quality, and sustainability of their frontline operations. The company saw this solution as part of their larger “Factory of the Future” initiative, focused on optimizing their global operations by improving their process capability, material usage, throughput, and productivity.
Their focus was selecting a connected worker platform to digitalize the operator’s daily to-do via training, troubleshooting, issue management, and traceability: At the time and place they need. Their goals included:
- Digitizing of all OPLs and work procedures as a means of decreasing non productive time
- Creation of all micro level training material within the connected worker platform
- Transitioning over their learning from traditional LMS to the connected worker platform as a way to train in the flow of work
Solution
The company evaluated over a dozen connected worker platforms across several categories, including:
- Knowledge and data management
- Creating and maintaining digital work instructions
- Skills management and training
- Issue management
- Reporting and analytics
- Enterprise integrations
- Integrated AI
After an extensive evaluation, the company selected Augmentir as the foundation for their connected worker solution, helping them accelerate digital transformation at the factory level and positively impact the safety, quality, and sustainability of their frontline operations.
Augmentir’s connected worker solution further enriches the company’s own digital platform and ensures that our workers are digitally connected within the factory environment. The platform includes a complete suite of connected worker capabilities built on top of Augmentir’s patented Smart AI foundation, which close the loop between training and work execution, delivering the data and in-line insights necessary to continuously improve operational excellence day-over-day, year-over-year.
Skills and Training
Digitize the entire skills and training lifecycle to efficiently manage your rapidly changing workforce, increasing safety and quality.
Digital Work
Digitize existing paper-based work procedures and SOPs with Augmentir’s no code content creation environment.
Collaboration
Provides workers with instant access to communication tools for team collaboration and knowledge transfer.
Issue Management
Standardize work and drive continuous improvement with daily management tools, issue management, and maintenance notifications.
Workforce Intelligence
Augmentir’s AI-based workforce intelligence enables closed-loop performance management and automatically identifies your largest workforce improvement opportunities.
GenAI Assistant
Augie™, Augmentir’s Generative AI Assistant for frontline work, helps workers with troubleshooting, proactive insights, and enhanced decision-making.
AI-First Platform
Augmentir is built from the ground up on an AI foundation, and AI is central to all aspects of the platform.
Integrations & Extensibility
Create digital workflows and integrations with pro-code extensibility and build-in integrations with popular ERP, CMMS, QMS, MES, CRM, and LMS systems.
Results
- Worker productivity up over 17%
- Non productive time looking up instructions in table top books down 35%
- Onboarding time decreased by 40%
- Time spent going to other systems for necessary data to complete tasks down by 60%
- Improved operational efficiency and user experience
- Improved data management and analytics
- Streamlined training processes and skill deployment
“The selection of Augmentir is another important step in our continued innovation in manufacturing. We were looking for a solution that would help us accelerate digital transformation at the factory level and positively impact the safety, quality, and sustainability of our frontline operations. Augmentir’s connected worker solution further enriches our own digital platform and ensures that our workers are digitally connected within the factory environment.”
Global Director, Infrastructure & Security
