For the past decade, equipment manufacturers in every industry have been struggling with a business model disruption that has had significant implications for field services organizations.
For field service leaders, it’s critical to stay on top of industry trends, top business challenges, and strategic imperatives such as productivity, service revenue, and digital if not cultural transformations, that will drive field services organizations in 2020 and beyond.
In this episode of the inService™ Podcast Series we welcome Russ Fadel, Co-Founder and CEO of Augmentir. He’ll share his insights on how he has achieved success as an entrepreneur and innovator in the service industry. He’ll also discuss what he sees as the key strengths and characteristics that differentiate top leaders.