What is Competency Management?
A competency refers to applying a set of skills to successfully perform work tasks and operations. Competency management involves identifying which qualifications each employee needs to have to effectively do their job and then developing them.
A company committed to competency management can boost business operations and worker satisfaction. When you define needed skills, workers know exactly what is expected of them to accomplish tasks.
One of best ways to track employee skills and identify any gaps is through competency management software. We will explain more about competency management systems in the following sections: