For industrial organizations, operating in the world before the COVID-19 crisis was no walk in the park. Complexity, change, and uncertainty were the order of the day, presenting a continually evolving risk environment to be dealt with. In response, companies embraced Industrial Transformation (IX) – the digital transformation of industrial operations – as the strategic framework to drive step change performance improvement and competitive advantage. The main effect of disruption in global operations and supply chains caused by the pandemic has been not so much to change the nature of the extant business drivers, trends, and initiatives but rather to intensify and accelerate them.

This research in this eBook focuses on how industrial organizations are implementing Connected Worker initiatives as a core pillar of their IX programs, and how the COVID-19 crisis has accelerated these investments. Frontline workforce issues are among the top strategic priorities in industrial operations, specifically addressing a severe talent shortage, and improvement of safety and EHS performance. The research presented herein shows that Connected Worker digital initiatives are increasingly being used to enable the operational agility needed to address these business problems through a competent, safe, and engaged workforce; and that the pandemic has preferentially accelerated these initiatives.

The research presented by LNS in this eBook explores:

  • How Connected Worker initiatives are a key component of Operational Strategy
  • The synergy of EHS and Connected Worker projects in driving safety, quality, and productivity improvements
  • A solution architecture model for achieving the important goal of alignment with current and future IX initiatives
  • Data on the business value of such investments, including positive impact on IX success, profitability, and operational performance metrics such as Overall Equipment Effectiveness (OEE)
  • Actionable recommendations