What is an Augmented Connected Workforce (ACWF)?

The Augmented Connected Workforce (ACWF) is a revolutionary approach that leverages smart connected worker platforms, artificial intelligence (AI), Internet of Things (IoT) technologies, and other innovative solutions to augment and support frontline workers and create a seamlessly connected and dynamic work environment. It aims to enhance human capabilities and productivity by providing real-time access to information, enabling seamless collaboration, and facilitating immersive training experiences.

augmented connected workforce acwf

In Gartner’s 2024 key tech outlook, they identify “Augmented Connected Workforce” as one of the vital trends to pay attention to, stating that through 2027, 25% of CIOs will use augmented connected workforce initiatives to reduce time to competency by 50% for key roles.

Overall, the concept of ACWF relies on optimizing and streamlining cooperation to better support and empower human workers. ACWF uses intelligent applications and workforce analytics to provide everyday context and guidance to frontline workers while driving business performance and positive impact on production.

Read below to learn more about the Augmented Connected Workforce, how it benefits manufacturing operations and frontline workers, what’s driving its adoption, why frontline workers are key to its overall success, and more.