Connected Worker Platform
Augmentir is the first connected worker platform powered by artificial intelligence. Digitize your workflows and guide workers with digital work instructions. Resolve issues faster and support team collaboration with industrial remote expert guidance. Drive continuous improvement with operational insights driven from Augmentir’s AI.
Digital Workflow
Digital work instructions, augmented with visual aids, contextual information, and AR/MR experiences, help intelligently guide workers through complex jobs. Embedded AI dynamically optimizes work procedures and workflows to minimize time at 100% quality.
Remote Collaboration
Virtually support your workforce and your customers and enable them to remotely collaborate using chat, live video, audio, file sharing, and AR annotations. Augmentir’s AI captures and accumulates tribal knowledge from SMEs and turns it into a sharable corporate asset.
AI-based Insights
AI-based operational insights allow companies to identify opportunities for improving worker skills, enhancing workforce development, and driving continuous improvement throughout the organization. AI bots capture tribal knowledge and deliver real-time decision support to workers on the job.
Why Use a Connected Worker Platform?
Connected worker technology is increasingly being used by industrial companies to connect, engage, and empower their workforces. Companies in food & beverage, consumer goods, oil & gas, construction, energy, utilities, and industrial manufacturing are adopting digital tools that help address some of the biggest challenges in industry today – the widening skills gap, the loss of tribal knowledge due to the rapidly retiring workforce, hiring and retention challenges, and an increasingly hybrid and distributed workforce. These digital tools are being used to empower workers with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity.
As workers become more digitally connected, companies have access to a new rich source of activity and job execution data, and with proper AI tools can gain insights into areas where the largest improvement opportunities exist. Artificial Intelligence lays a data-driven foundation for continuous improvement in the areas of productivity, quality, and workforce development, setting the stage to address the needs of a constantly changing workforce.
Move from paper-based to digital work instructions
Improve standardization and drive quality improvements by moving from paper-based to digital, interactive work instructions for assembly, service, maintenance, or QA procedures.
Enable independent work
Guide your frontline workers with rich, digital work instructions, visual aids, contextual information, and AI-based personalized guidance.
Intelligently close the skills gap
Use augmented reality (AR) to guide workers through complex tasks and deliver AR-based training experiences.
Provide remote expert guidance
Remote expert guidance allows your remote workforce and your customers to virtually collaborate and get assistance from subject matter experts. Augmentir’s AI captures and accumulates tribal knowledge from SMEs and turns it into a sharable corporate asset.
Deliver hands-free operations
Augmentir runs on any mobile device or wearable technology appropriate for the job. Offer your workforce fully hands-free operation with Augmentir on industrial AR-enabled smart glasses.
Uncover True Opportunity™
Augmentir’s AI captures data from your connected workers and separates “True” from “Raw” opportunity to help identify areas where the largest improvements can be made within your workforce and across your organization.
Connected Worker Platform Features
Digital Work Instructions
Digitize a wide range of paper-based processes. Build, test, and deploy to production step-by-step work instructions and digitized workflows 10x faster using Augmentir’s AI-powered authoring environment.
- Drag and Drop interactive components such as rich media, photos, videos, checklists, or device readings
- Include links to drawings or import drawings into your work instructions
- Embed Remote Experts into the step-by-step instructions
- Simplify authoring using Workflow and Procedure Templates for complex assembly and service procedures
- Easily Integrate 3rd party business systems
- Support the creation, sharing, and management of knowledge throughout the organization
- AI-based Author Insights™ help make your procedures better and improve them over time
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Author Once, Run Anywhere
Choose the Right Device for the Job
Augmentir’s author once, run anywhere environment allows augmented procedures to be delivered to users through any mobile device or wearable technology appropriate for the job – AR-enabled smart glasses, iOS and Android enabled smart phones and tablets, or desktop computers.
- Procedures are written once and optimized for each device’s capabilities
- Easily compare the impact of each device type on business outcomes
- Take advantage of new devices and wearable technology as they become available
Remote Assist
Augmentir’s Remote Assist is an industrial remote collaboration solution designed to help workers virtually connect with remote experts and get help and guidance whenever they need it.
- Combine chat with live video, audio, file sharing, and annotations
- One-to-many collaboration improves issue resolution and remote knowledge sharing
- Supported on the devices your teams already use – iOS or Android mobile devices, or AR-enabled smart glasses
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Integrate with Everything
Augmentir’s connected worker platform not only enables industrial companies to digitize work instructions, checklists, and SOPs, but also allows them to create digital workflows that fully incorporate the frontline workers into the digital thread of their business.
The digital thread represents a connected data flow across a manufacturing enterprise – including people, systems, and machines. Digital transformation efforts that incorporate connected worker solutions help to bridge the gap between the traditionally siloed frontline work processes and the business and IoT systems that drive the business. By incorporating the activities and data from these previously disconnected workers, business processes are accelerated, and this new source of data provides newfound opportunities for innovation and improvement.
- Connect your industrial workers with the smart tools they use – Augmentir supports auto input from bluetooth-enabled smart tools such as gauges, scales, testers, etc.
- Connect with ERP and CRM systems using Augmentir’s API to create a digital thread throughout the organization
- Integrate with knowledge management systems to support content sharing
- Use oDATA for simplified integration with reporting tools
AI-Based Operational Insights
Use Artificial Intelligence to gain actionable insights into the greatest areas of improvement across your organization.
Augmentir’s embedded AI engine enables true organizational optimization using the rich stream of activity data to provide insights into the largest business opportunities across stakeholders in operations, continuous improvement, quality, training, knowledge management, and engineering.
- Author insights speed deployment of production-ready procedures
- Personalized procedures optimize each workers time vs quality
- Procedure opportunities identify areas of maximum ROI in the areas of training, productivity, and quality
Connected Worker Use Cases
Augmentir’s AI-powered connected worker platform is being used by industrial companies to help intelligently guide and support frontline workers in a wide range of use cases, including safety, quality, operations, maintenance, field service, and continuous improvement.
Safety
Improve safety and digitize safety incident and near-miss reporting. Digital checklists and safety instructions help ensure compliance and minimize impacts. Executive scorecards highlight key safety KPIs and at-risk procedures.
Quality
Industrial companies use Augmentir to standardize and optimize quality assurance and inspection procedures, resulting in fewer errors and reduced defects and rework. Digital work instructions help workers perform inspection checks that involve QA/QC processes, line inspections, fluid level checks, etc.
Maintenance
Improve the quality, transparency, and efficiency of maintenance and repair procedures. Digital work instructions and remote expert assistance help guide technicians with more efficient maintenance and repair, resulting in minimized machine downtime.
Operations
Ensure equipment uptime and yield and improve the safety, quality, and efficiency of operator care routines performed by plant management, operations, and maintenance.
Training
Transform workforce training and accelerate onboarding for new technicians, boosting productivity. Proactively and continually deliver the right level of training, support, guidance, and improvement.
Workforce Development
Use Augmentir’s AI to identify the largest areas of improvement in workforce development. Augmentir’s AI can identify specific individuals that would benefit from targeted training on a specific tool or procedure as well as improvements to content and instructions directed at the author.