{"id":13347,"date":"2023-03-14T03:05:06","date_gmt":"2023-03-14T03:05:06","guid":{"rendered":"https:\/\/www.augmentir.com\/?p=13347"},"modified":"2025-05-27T16:10:51","modified_gmt":"2025-05-27T16:10:51","slug":"the-human-side-of-ai-supporting-workers-to-reduce-employee-burnout","status":"publish","type":"post","link":"https:\/\/www.augmentir.com\/es\/blog\/the-human-side-of-ai-supporting-workers-to-reduce-employee-burnout","title":{"rendered":"El lado humano de la IA: apoyar a los trabajadores para reducir el agotamiento laboral"},"content":{"rendered":"<p>El trabajo industrial conlleva un estr\u00e9s inmenso. Sin el apoyo adecuado, este estr\u00e9s puede provocar un aumento de errores, un bajo rendimiento laboral y, finalmente, el agotamiento laboral. Recientemente, Gallup... <a href=\"https:\/\/www.gallup.com\/workplace\/406232\/uncomfortable-necessary-conversations-burnout.aspx\" target=\"_blank\" rel=\"noopener\">reportado<\/a> El 76% de los empleados experimenta alg\u00fan tipo de s\u00edndrome de burnout laboral. Esto no solo afecta el rendimiento y la productividad, sino mucho m\u00e1s, incluyendo el compromiso y la retenci\u00f3n de empleados.<\/p>\n<p><img decoding=\"async\" class=\"mobile-only aligncenter wp-image-13348 size-full\" src=\"https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/human-side-of-ai.jpg\" alt=\"agotamiento de los empleados\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/human-side-of-ai.jpg 1200w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/human-side-of-ai-300x158.jpg 300w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/human-side-of-ai-768x403.jpg 768w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/human-side-of-ai-18x9.jpg 18w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/human-side-of-ai-705x370.jpg 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>Para compensar el agotamiento de los empleados, los gerentes deben procurar:<\/p>\n<ul>\n<li>Reducir el estr\u00e9s de los empleados<\/li>\n<li>Eliminar obst\u00e1culos garantizando que sus trabajadores tengan las herramientas adecuadas para completar sus tareas.<\/li>\n<li>Aseg\u00farese de que los trabajadores sean adecuados en cuanto a habilidades para el trabajo que realizan.<\/li>\n<li>Dar a los trabajadores voz y voto sobre c\u00f3mo se realiza el trabajo<\/li>\n<li>Empoderar a los trabajadores para que crean que el trabajo que realizan es valorado e importante<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"inline-image-60 aligncenter wp-image-13350 size-full\" src=\"https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow.png\" alt=\"camino al flujo\" width=\"900\" height=\"1080\" srcset=\"https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow.png 900w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-250x300.png 250w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-768x922.png 768w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-10x12.png 10w, https:\/\/www.augmentir.com\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-588x705.png 588w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>En una encuesta Gallup de 2022 <a href=\"https:\/\/www.gallup.com\/workplace\/349484\/state-of-the-global-workplace.aspx\" target=\"_blank\" rel=\"noopener\">encuesta<\/a>, 79% de los empleados respondieron que no estaban comprometidos con su trabajo, esta misma encuesta encontr\u00f3 que la mayor\u00eda de los empleados no encuentran significativo su trabajo y no se sienten esperanzados acerca de sus carreras.<\/p>\n<p>Al apoyar a los trabajadores y combatir el agotamiento laboral, no existe una soluci\u00f3n universal, y muchas organizaciones se est\u00e1n dando cuenta de que adoptar el mismo enfoque para los trabajadores de oficina no contempla las m\u00faltiples y singulares necesidades de los trabajadores de primera l\u00ednea o los que no trabajan en la oficina. Los gerentes deben tener presentes estas necesidades al combatir y detectar el agotamiento e impulsar... <a href=\"https:\/\/www.augmentir.com\/resources\/employee-engagement-in-manufacturing\">compromiso de los empleados en la fabricaci\u00f3n<\/a>.<\/p>\n<p>La inteligencia artificial (IA) y la tecnolog\u00eda basada en el aprendizaje autom\u00e1tico combinadas con un enfoque centrado en el trabajador pueden ayudar enormemente en este sentido, teniendo en cuenta el elemento humano en las operaciones industriales y al mismo tiempo aprovechando las innovaciones.<\/p>\n<h2>Uso de IA para mejorar la experiencia del trabajador y reducir el agotamiento<\/h2>\n<p>Utilizando las capacidades de <a href=\"https:\/\/www.augmentir.com\/glossary\/what-is-a-connected-worker-platform\">plataformas de trabajadores conectados<\/a> y la IA, las empresas pueden adoptar un enfoque proactivo para reducir el estr\u00e9s y prevenir el agotamiento de los empleados.<\/p>\n<p>El auge mete\u00f3rico de herramientas de IA como ChatGPT y el procesamiento del lenguaje natural ha generado un gran inter\u00e9s en todo lo relacionado con la IA. Si bien no es una panacea, la IA tiene el potencial de ser extremadamente eficaz para ayudar a los trabajadores a acceder a la informaci\u00f3n y el apoyo que necesitan en el trabajo, as\u00ed como para predecir, detectar y reducir el agotamiento laboral. Al tomar datos altamente granulares de los trabajadores conectados y usar la IA para filtrar las porciones innecesarias, las operaciones industriales pueden no solo mejorar las tareas y la productividad, sino tambi\u00e9n brindar un mejor apoyo y empoderar a los trabajadores de primera l\u00ednea. Las organizaciones pueden usar <a href=\"\/ai-innovations\">IA para interactuar<\/a> empleados por:<\/p>\n<ul>\n<li>Creaci\u00f3n de puntos de contacto de comunicaci\u00f3n y agilizaci\u00f3n de la comunicaci\u00f3n<\/li>\n<li>Emparejamiento de trabajadores y tareas seg\u00fan el nivel de habilidad<\/li>\n<li>Sugerir oportunidades de capacitaci\u00f3n y certificaci\u00f3n para mejorar las habilidades de los trabajadores<\/li>\n<li>Crear rutas de retroalimentaci\u00f3n para que los empleados puedan opinar sobre c\u00f3mo se completan las tareas.<\/li>\n<\/ul>\n<p>Para complementar la IA y las plataformas de software, las organizaciones pueden implementar otras herramientas, como dispositivos wearables, aplicaciones de salud mental y m\u00e1s, para impulsar la participaci\u00f3n. Encontrar el equilibrio y la combinaci\u00f3n adecuados es clave para el intercambio de conocimientos y la conversaci\u00f3n, lo que aumenta la participaci\u00f3n de los empleados en el equipo.<\/p>\n<h2>El elemento humano<\/h2>\n<p>Es importante aprovechar las nuevas tecnolog\u00edas e implementarlas donde sea necesario, pero la tecnolog\u00eda por s\u00ed sola no es la soluci\u00f3n. Encontrar un equilibrio entre la integraci\u00f3n tecnol\u00f3gica y un enfoque centrado en los trabajadores es clave, y es fundamental que no se olviden las verdaderas necesidades de la fuerza laboral. Si bien la IA y la tecnolog\u00eda basada en el aprendizaje autom\u00e1tico pueden ser de gran ayuda para detectar y reducir el agotamiento laboral, tienen sus l\u00edmites y su alcance es limitado. La tecnolog\u00eda no puede reemplazar c\u00f3mo se sienten los trabajadores ni c\u00f3mo interact\u00faan con la gerencia a diario. Y, en definitiva, la IA solo puede potenciar a los empleados y debe utilizarse para empoderarlos, nunca para reemplazarlos.<\/p>","protected":false},"excerpt":{"rendered":"<p>La inteligencia artificial y la tecnolog\u00eda de los trabajadores conectados est\u00e1n ayudando a los gerentes de primera l\u00ednea a combatir el agotamiento de los empleados y mejorar el compromiso y la retenci\u00f3n.<\/p>","protected":false},"author":1,"featured_media":13348,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[48,133,131,104,132,50],"class_list":["post-13347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-ai","tag-chatgpt","tag-employee-burnout","tag-employee-engagement","tag-job-retention","tag-manufacturing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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