Online | On-demand

For equipment manufacturers, the traditional approach to installing, maintaining, and servicing their equipment has become increasingly challenging due to the current travel limitations and changing nature of work during COVID-19. In this webinar, join Augmentir in a discussion on how industrial OEMs are using AI-powered Connected Worker technology to transform how they service and support their customers and ensure field service continuity during this unprecedented time.

Whether you have your own service force or work through a dealer network, learn how Augmentir’s Connected Worker software platform is being used to:

  • Enable your customers and 3rd party service companies to install, maintain, and repair equipment using easy to understand Augmented Guided Instructions
  • Provide remote and virtual support through integrated Remote Assist collaboration tools
  • Use AI-driven “True Opportunities” to shed light on inefficiencies and service, repair, maintenance process improvement opportunities within your direct service force, dealer networks, and customers

Hear from Russ Fadel, CEO and Co-Founder of Augmentir on how Augmentir’s Connected Worker platform is using AI to ensure equipment manufacturers are continually support their customers and operating at their best.

Online | On-demand

Join us for a virtual roundtable of industrial transformation experts as they discuss how connected worker technology will shape the future of industrial transformation for manufacturing and service companies. Hear from:

  • Andy Lowery, Co-Founder and former CEO @ RealWear
  • Andy Timm, Founder and CEO @ CrucibleWorx
  • Russ Fadel, Co-Founder and CEO @ Augmentir

Industrial companies continue to turn to emerging digital technology to equip and train their workforces with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity in today’s new normal. Technologies such as mobile and wearable devices, augmented and mixed reality (AR/MR), and artificial intelligence (AI) are helping to connect a new generation of workers, and are allowing organizations to proactively and continually deliver the right level of support, guidance and improvement.

Still, despite promise of new technology, it still takes a coordinated and connected ecosystem of technology providers and solution specialists to realize digital transformation.

In this webinar you’ll hear from a panel of industry experts as they share proven approaches to achieving digital transformation for today’s frontline workforce:

  • How wearable technology helps to improve productivity and ensure safety for a connected workforce
  • How AI is being used to optimize worker performance and uncover opportunities for improvement across the organization
  • How digital orchestration helps to deliver a complete solution
  • How connected worker platforms can serve as a marketplace for a connected ecosystem

August 11, 2020

STRONGARM is a small to mid-sized company that designs and manufactures ergonomic and environmentally protected workstations for companies in a wide range of market segments, including life sciences, food and beverage, oil and gas, healthcare, and general manufacturing.

The company initially deployed Augmentir’s software platform 12 months ago, with a focus on improving quality assurance (QA) processes. STRONGARM had previously relied on paper-based work instructions and QA checklists, but as growth and shipments picked up, this method became unwieldy and the company selected Augmentir’s software platform to help digitize its operational workflows and improve quality.

“What we really liked about Augmentir was that they are a modern, SaaS-based company that really fit within our IT needs and helped us meet our quality and continuous improvement objectives. With Augmentir, we found a simple and easy-to-implement solution that allowed us to get going in less than an hour, and the results have been fantastic.”

Steve Thorne, President and CEO of STRONGARM

STRONGARM chose the Augmentir platform because of its ability to help them modernize their manufacturing environment and improve quality and efficiency. The company was able to quickly evaluate the Augmentir software platform, prove out key use cases, and fully implement the platform within days – all without significant IT involvement.

STRONGARM’s initial focus with the Augmentir platform was on the assembly and final quality control processes for the company’s most complex workstation and industrial display unit. Augmentir’s rapid authoring environment allowed STRONGARM to quickly migrate their existing paper-based instructions to digital, augmented instructions that incorporated rich media, checklists, verifications, and several other features that were central to their assembly and QC processes.

Using Augmentir has allowed STRONGARM to not only digitize their operation, but also realize significant improvements in quality and performance. With Augmentir, STRONGARM has been able to:

  • Completely digitize their Quality Assurance (QA) processes
  • Reduce QA time per system by 50% – from 30 minutes down to 15 minutes
  • 20% reduction in average build time in their most complex workstations
  • Improve and standardize on required QA and audit activities

According to Steve Thorne, General Manager at STRONGARM, “Augmentir’s AI-based ‘True Opportunity™’ system enables us to gain insight into how our technicians are performing, and autonomously identifies our largest capturable opportunities across our entire operation.”

“Because the process was so easy, our technicians were able to quickly incorporate Augmentir into their daily operations, and the results were immediate – technician productivity improved, and inspection times went down. Furthermore, when one of our senior and most experienced technicians retired recently, we were able to onboard a new technician and trust Augmentir’s AI engine to guide him during the learning curve to get product out the door at 100% quality so that we didn’t miss shipments. Once Augmentir’s AI engine determined that the worker had become proficient, it recommended that the instructions should be adjusted to enable him to complete the job faster while still meeting quality and safety goals. This has resulted in a 20% reduction in average build time in our most complex workstations.” Thorne added that based on the initial successes, STRONGARM plans to expand its use of Augmentir into the manufacturing operations of their ruggedized workstations used in the oil and gas industry.

“Based on the success of Augmentir for our QA processes, we have expanded the system into other areas of our manufacturing operation, including complex assembly, shipment staging, and preventive maintenance,” added Thorne. “Augmentir’s AI engine automatically helps identify the biggest areas of quality improvement – this is helping support our organization wide continuous improvement and quality initiatives”

From day one, Augmentir has been focused on providing affordable and easy-to-use solutions that create sustainable value for small, medium, and large sized businesses. The platform provides a suite of AI-powered tools to help teams author and publish digital work instructions and workflows and also provides an industrial remote assistance and collaboration solution to support remote expert guidance scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

Bundled SaaS-based software platform and wearable hardware simplifies purchasing and reduces CAPEX costs for global enterprise companies

 

HORSHAM, PA – August 26, 2020 Augmentir, Inc., a leading provider of artificial intelligence-based connected worker software for industrial companies, today announced the immediate availability of a comprehensive subscription offering that combines the RealWear HMT-1® wearable Android tablet with Augmentir’s AI-Powered Connected Worker platform. The low-cost subscription bundle gives enterprise companies the technology and tools they need to help increase safety, quality, and productivity for frontline workers performing industrial jobs in manufacturing and service.

The subscription bundle, which includes hardware, software and support, is being being offered through a partnership with Q-mation, a leading industrial hardware and software reseller. The offering helps to reduce CAPEX costs for enterprise companies throughout the entire connected worker journey including evaluation, piloting, rollout and maintenance of the solution.

“We have seen tremendous demand for hands-free solutions based on Augmentir’s Connected Worker platform,” said Russ Fadel, CEO and Co-Founder of Augmentir. “Our partnerships with RealWear and Q-mation bundle the right technologies into a subscription model that makes it easy for our customers to get started and scale this throughout their enterprise, allowing them to capture the safety, quality, and productivity benefits more quickly.”

“Augmentir and Q-mation, both important RealWear partners, have produced a subscription offering that helps companies avoid large CAPEX purchases, simplifying the adoption of cutting edge, productivity improving Connected Worker solutions,” said Sanjay Jhawar, President and Co-Founder of RealWear. “This will further accelerate the digital transformation of the industrial frontline workforce.”

The RealWear HMT-1® is a ruggedized head-mounted, wearable, Android-class tablet computer that frees a worker’s hands to help people improve safety and increase productivity at work. When combined with Augmentir’s AI-based Connected Worker platform, frontline workers can be intelligently guided through complex manufacturing, inspection and service procedures. Augmentir’s platform, which is optimized for a hands-free RealWear experience with voice, delivers on-the-job training and instant support from remote experts, allowing frontline workers to perform their jobs with higher quality and safety, and increased productivity.

“Q-mation has reoriented its 20+ year business to help transform the frontline workforce through a combination of Augmentir’s AI-based platform and RealWear’s market leading HMT-1 family of industrial wearables,“ added Bob D’Agostino, President of Q-mation. “With this cost effective total subscription offering we are helping companies future accelerate their deployment of valuable Connected Worker solutions such as Remote Assist and Intelligent Workforce Guidance.”

Available immediately, the subscription is priced at $140 USD/user/month for a 36-month subscription. The subscription also includes $50 of essential RealWear HMT-1 accessories, phone and email support,  software updates and device configuration.

To learn more, visit the Augmentir website at www.augmentir.com/realwear.

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

About Q-mation

Q-mation is a large hardware and software reseller, support and service provider focused on helping manufacturing companies adopt and deploy productivity increasing solutions quickly.  The company’s Connected Worker group has partnered with Augmentir and RealWear to accelerate the availability of their technologies to the industrial marketplace. Connect with Q-mation by visiting www.qmation.com.

Online | On-demand

Accelerating Digital Transformation of the Frontline Workforce with an AI-based Connected Worker Platform

Organizations everywhere are facing 10x the rate of change versus prior decades. Those that see this as an opportunity in disguise and commit to innovate will separate themselves from the pack and reap competitive advantage of a kind that comes only once in many centuries. The top challenges leaders face include safety of every stakeholder, continuity in delivery to customers and staying ahead of competitors. AI Automation and AR enabled Remote collaboration are central now to the corporate innovation portfolio of any business leader and crucial to boosting productivity at a time when enterprises most need it.

As fewer people report to work on site, leaders need to do more with less by embracing AI powered automation and connected worker technology. Moreover, with experts retiring in large numbers, efficient knowledge transfer must be enabled with AR powered digital work instructions and visual-content-rich standard operating procedures. Augmentir, the world’s first connected worker platform which integrates AI and AR capabilities, meets the needs as a front runner in Industry4.0 applications which require convergence of physical and digital systems.

Join us for this webinar to hear from industry leaders Dr. DP Prakash and Lisa Sibilia, Co-CEOs of Youtopian, and Russ Fadel, CEO & Co-Founder of Augmentir as they share insights and best practices on how to help companies innovate to create a competitive advantage in today’s new normal. We will cover:

  • Key findings from Youtopian’s work in partnership with Augmentir
  • how connected worker technology is key to innovation with the frontline workforce in today’s COVID era
  • AI Automation and AR enabled Remote collaboration are central now to the corporate innovation portfolio of any business leader and crucial to boosting productivity at a time when enterprises most need it

Dr. DP Prakash, Co-CEO of Youtopian, was the former Global Head of Innovation at Global Foundries and has held numerous technology leadership roles spanning Research, Development and Manufacturing over two decades at IBM. Lisa Sibilia, Co-CEO of Youtopian, is an expert in Education Management and a graduate of the LEAD Corporate Innovation Program from the Stanford Graduate School of Business.

Also hear from Russ Fadel, CEO and Co-Founder of Augmentir as he shares insights into how connected worker technology is key to innovation with the frontline workforce in today’s COVID era, where companies are experiencing disruptions to the workforce and new constraints around social distancing and travel. Augmentir is the world’s only AI-Powered Connected Worker platform for industrial companies and the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization.

 

The company adopts Augmentir’s AI-powered Connected Worker platform to help accelerate on-boarding of new technicians and close skills gaps in real-time

 

HORSHAM, PA – May 12, 2020 Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, announced today that HOLT CAT, the largest Cat Machine & Engine Dealer in the United States, has selected Augmentir as its next-generation Connected Worker platform for its maintenance, repair and service operations. 

HOLT CAT sells, services and rents Cat equipment, engines and generators for construction, mining, industrial, petroleum and agricultural applications. With the selection and rollout of Augmentir’s connected worker software platform, HOLT CAT continues its commitment to delivering innovation in heavy equipment and engine service and repair. 

Augmentir’s software platform allows HOLT CAT to:

  • Move from paper-based to digital, augmented work instructions for service, maintenance, and repair procedures
  • Accelerate onboarding and training times for new technicians
  • Provide instant training for novice technicians
  • Improve overall efficiency and tracking using Augmentir’s AI-based operational insights

“We needed a software platform that could help us reduce on-boarding time for new technicians and help us reduce the variability in our standard job times,” said Brandon Acosta, Vice President of Enterprise Operations for HOLT CAT. “The Augmentir platform provides us with an easy-to-use set of tools to deliver rich guided procedures to our technicians helping them perform at their peak.”

“Furthermore, as we continue along our journey with Salesforce Field Service Lightning, we truly believe that the seamless connectivity of Augmentir with that platform will empower our technical staff within one end-to-end digital environment; not just what to do, but HOW to do it,” added Acosta.

Augmentir’s Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and also provides an industrial collaboration solution to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

“We are excited to be selected as HOLT’s Connected Worker platform for its service, repair and maintenance applications,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Our AI-based Connected Worker platform helps industrial companies to intelligently close skills gaps so that the entire workforce can perform at its peak. Additionally, our AI-based True Opportunity™ system helps companies identify the areas of largest capturable opportunity and make recommendations on how to capture them.”

With this selection, HOLT CAT believes that they will be able to utilize the Augmentir platform in other areas of its remanufacturing and rebuild operations, and also implement a more seamless integration across their business systems and workflows.

 

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About HOLT CAT

HOLT CAT is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Cat used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt® Cranes, Trimble® Heavy and Highway construction products and AccuGrade® grade-control systems.

The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the “Caterpillar.” HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service.

 

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

Online | On-demand

For equipment manufacturers, the traditional approach to installing, maintaining, and servicing their equipment has become increasingly challenging due to the current travel limitations and changing nature of work during COVID-19. In this webinar, join Augmentir in a discussion on how industrial OEMs are using AI-powered Connected Worker technology to transform how they service and support their customers and ensure field service continuity during this unprecedented time.

Whether you have your own service force or work through a dealer network, learn how Augmentir’s Connected Worker software platform is being used to:

  • Enable your customers and 3rd party service companies to install, maintain, and repair equipment using easy to understand Augmented Guided Instructions
  • Provide remote and virtual support through integrated Remote Assist collaboration tools
  • Use AI-driven “True Opportunities” to shed light on inefficiencies and service, repair, maintenance process improvement opportunities within your direct service force, dealer networks, and customers

Hear from Russ Fadel, CEO and Co-Founder of Augmentir on how Augmentir’s Connected Worker platform is using AI to ensure equipment manufacturers are continually support their customers and operating at their best.

View the webinar recording.

Online | On-demand

Enterprise Augmented and Mixed Reality (AR/MR) have made great leaps in assisting frontline workers across different industries by delivering information via wearable devices. However, creating sustainable value with AR/MR, which goes beyond the one-time gains in productivity, remains a key challenge for most companies.

At Augmentir, we believe that it’s time to stop taking an isolated look at AR/MR and instead focus on the combination of these technologies with Artificial Intelligence (AI). Only the combination of these technologies will allow us to provide workers with AI-driven, visual guidance that will continuously improve work outputs and ultimately lead to the exponential productivity gains industrial companies are looking for.

The AR for Enterprise Alliance (AREA) is the only global, membership-funded non-profit alliance dedicated to helping accelerate the adoption of Enterprise Augmented Reality (AR) by supporting the growth of a comprehensive ecosystem. We support innovative companies aspiring to invest in AR technology who need a better understanding of the tools available, application possibilities, methods of implementation and return on investment.

In this presentation, Augmentir CEO & Co-Founder, Russ Fadel, explains how AI-enriched AR/MR experiences allow organizations to:

  • Empower frontline workers with personalized and dynamic work instructions to perform at their peak productivity
  • Close the skills gap by capturing tribal knowledge from experts and making that knowledge a scalable corporate asset
  • Deliver AI-based insights and recommendations based on human worker data to help drive continuous improvement across the entire organization – from operations to training to quality.

This webinar was hosted in partnership with AREA and Russ Fadel, Co-Founder and CEO of Augmentir.