Online | On-demand

While the concept of Industry 4.0 has been around for quite some time, its associated productivity benefits remain a work in progress for large manufacturers. For small and mid-sized manufacturers, Industry 4.0 remains completely out of reach due to the technical complexity and high costs. 

Augmentir is breaking these barriers with its modern AI-based connected worker platform and is helping manufacturers to quickly realize the productivity and quality benefits of Industry 4.0. 

In this webinar, you’ll hear about 3 real-world examples of how a small, medium and large manufacturer uses Augmentir to:

  • Speed deployment and time to value
  • Close the skills gap by training and guiding workers with personalized instructions
  • Continuously improve the performance of their frontline workforce through AI-based insights
  • Transform existing business models by driving continuous improvements across the organization

This webinar was hosted in partnership with SME and Russ Fadel, Co-Founder and CEO of Augmentir.

Online | On-demand

As manufacturers work to keep critical operations humming along during the COVID-19 crisis, they’re tasked with protecting workers health while ensuring business continuity and operational readiness. Russ Fadel, CEO at Augmentir, talks with Chris Mahar, Associate Editor, about how connected worker technology can benefit operations during today’s pandemic and when things return to normal. Enabling manufacturers to maintain their critical operations even when key workers and vendors are unable to be on-site at a facility.

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With the growing skills gap and aging workforce causing increased pressures, and workplace dynamics forcing remote and independent work, manufacturing and service companies are turning to emerging digital technologies to empower their workforces with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity.

Industry’s only true SaaS platform enables industrial companies of all sizes to deploy a highly secure remote collaboration solution designed for the needs of the frontline workforce

HORSHAM, PA – February 16, 2021 Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software, today announced multiple mid-market companies have selected Augmentir Remote Assist as a remote collaboration solution for their frontline teams. Companies large and small continue to rely on Augmentir to connect and digitize their frontline workforces and deliver cost-effective remote worker assistance with minimal effort and virtually no IT overhead costs. The continued adoption of Augmentir’s connected worker platform within the mid-market sector is evidence that industrial companies of all sizes are continuing to shift towards digitizing their frontline work processes as a way to operate in today’s new normal.

Augmentir’s Remote Assist tool, a component of the company’s market leading AI-Powered Connected Worker platform, is an industrial collaboration solution designed to help frontline workers and end customers virtually collaborate and get assistance from subject matter experts, wherever they are located. The solution is available on both mobile devices and augmented reality (AR) enabled smart glasses, and allows users to remotely collaborate through chat, document exchange, and live video streaming with AR-based annotations.

Augmentir Remote Assist gives companies the ability to:

  • Connect frontline workers to internal or external subject matter experts: Help keep employees safe and avoid travel by allowing on-site workers to remotely collaborate with internal subject matter experts or OEM technicians without requiring onsite visits.
  • Connect customers to internal support teams: Keep internal support teams safe by remotely collaborating with customers to help quickly diagnose and troubleshoot issues.

“The continued adoption of Augmentir’s connected worker platform is evidence that industrial companies of all sizes are embracing innovation and continuing to shift towards innovative technology as a way to operate in today’s new normal,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Our AI-based Connected Worker platform is designed for companies of all sizes to digitize all aspects of their frontline operations. This is especially important in the COVID era.”

Timber Building Systems and Luminance are among the industrial companies that have recently made the move to Augmentir’s connected worker solution as part of their digital transformation efforts.

Timber Building Systems (TBS,, is revolutionizing the building industry with their unique post-tensioned pre-manufactured timber building system destined for residential, commercial and multi-story construction. The innovative system provides TBS’s clients with a sustainable solution, fast turnaround, exceptional architectural design flexibility, high quality, customer service, and lower overall costs.

“Our team needed a cost-effective solution that allowed us to deliver remote assistance and guidance for contractors performing on-site assembly and installation, domestically and internationally,” stated Rob Ravlic, Project Engineer at TBS. “We were able to implement the system quickly with Augmentir, and their Remote Assist solution allowed us to deliver the appropriate remote guidance to our teams, helping us avoid costly site visits and ensure the safety of our team. The solution allows us to continue to deliver excellent quality, quick installation, and lower overall costs to our clients.”

Visit for more information on their revolutionary building system.

Luminance ( helps organizations optimize their most important asset—their people. The company designs customized training, identifies and solves performance problems, and delivers high-value, customized courses.

“Real-time communication and collaboration with our clients is critical to the success of our business, and we need a tool that allows us to remotely deliver our services to our clients in a cost-effective manner,” stated Jeremy Robins of Luminance. “Augmentir’s Remote Assist platform enables us to remotely collaborate with our clients and provide virtual training and support, saving us precious time and eliminating unnecessary travel costs. Their platform has been a real life saver for our teams during these times.”

Augmentir’s Remote Assist is being used to digitize operations across a range of industries, including food and beverage, pharmaceutical, and consumer packaged goods manufacturing, as well as utilities, oil and gas, mining, and industrial equipment manufacturing and service. Combined with the Augmentir platform’s digital workflow capabilities, companies can quickly create digital work instructions to help guide workers to independently complete jobs safely and correctly, and leverage AI to direct continuous improvement efforts.

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit

Free Download

With the growing skills gap and aging workforce causing increased pressures, and workplace dynamics forcing remote and independent work, manufacturing and service companies are turning to emerging digital technologies to empower their workforces with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity.

Online | On-demand

For the past decade, equipment manufacturers in every industry have been struggling with a business model disruption that has had significant implications for field services organizations.

For field service leaders, it’s critical to stay on top of industry trends, top business challenges, and strategic imperatives such as productivity, service revenue, and digital if not cultural transformations, that will drive field services organizations in 2020 and beyond.

In this episode of the inService™ Podcast Series we welcome Russ Fadel, Co-Founder and CEO of Augmentir. He’ll share his insights on how he has achieved success as an entrepreneur and innovator in the service industry. He’ll also discuss what he sees as the key strengths and characteristics that differentiate top leaders.

Online | On-demand

In this episode of #AskTheCEO a hosted by Avrohom Gottheil, Augmentir CEO Russ Fadel will discuss the challenges that industrial organizations are facing due to COVID-19 and how partnering with Microsoft, using Azure, and the Azure Marketplace has helped Augmentir to scale and grow business.

In this episode we will discuss:

  • Challenges that manufacturing plants and industrial operations are struggling with in today’s post-COVID world
  • How manufacturing leverages technologies like AI & VR to assist employees while accommodating social distancing
  • How a manufacturing facility can use Augmentir with Azure
  • How has partnering with Microsoft helped Augmentir scale and grow business
  • And more!

Find out how Bio-Chem Fluidics was able to reduce training times of new hires by over 80% (from three months down to two weeks) using Augmentir’s AI-powered augmented worker platform.

In this Case Study, you will learn how Bio-Chem Fluidics used Augmentir to:

  • Move from paper-based to interactive augmented instructions for assembly and QA procedures
  • Collect and provide insights on the granular assembly data required for their lean manufacturing initiatives and increasingly stringent regulatory requirements
  • Drive quality improvements through validation of critical assembly steps
  • Provide built in “training” for less experienced assemblers and temps
  • Reduce training time by over 80% (from three months down to two weeks)