In a global business environment characterized by disruption, change, and volatility, the digital transformation of industrial operations is much more than a well-established trend. Industrial Transformation (IX) is the strategic approach manufacturers and other industrial organizations increasingly rely on for competitive differentiation and ultimately sustainable, profitable growth.

Industrial organizations are shifting to a more holistic view of Connected Operations that digitally integrates frontline workers into the overall operational management system – the Connected Worker. Use cases in the initial wave of IX investment focused on using asset-related data and advanced analytics to drive improvement in areas such as asset reliability, energy management, and product quality. Now, there is a strong trend towards an integrated approach that incorporates workforce considerations into IX initiatives and using people-related data to drive improvement in the overall operational management system.

Nearly half of industrial organizations are already well underway with implementing or piloting a wide range of IX initiatives to digitally connect their operations. However, not all is going smoothly. Despite significant levels of IX investment, there is considerable disparity in organizational achievement of business value and targeted results. LNS Research has categorized companies based on where they are in their IX journey: “Leaders” (the top 30% experiencing real success), early-stage “Followers” (54%), and those that are “Stuck” in pilot stages (15%). The rise of the digitally Connected Worker reflects the conventional wisdom that improvement, whether incremental or step-change, calls for holistic alignment of the right people, process, and technology capabilities.

The research presented by LNS in this eBook explores:

  • Why Connected Worker initiatives are strategic as well as their role in IX programs
  • Frameworks for conceptualizing and formulating Connected Worker solutions
  • The selection and implementation of Connected Worker use cases, and evidence of business value
  • Actionable recommendations

Free Download

Harbor Research was recently given the opportunity to examine a new software platform that takes a refreshingly new approach to integrating augmented reality (AR) and artificial intelligence (AI) in a comprehensive offering that better enables manufacturing and services industry workers to perform their jobs.

Augmentir leapfrogs the current Enterprise AR market’s noise, clutter, and failures by cleverly unifying core work- instruction and process-development tools with AI and machine learning in a single, scalable solution. In so doing, Augmentir is re-defining the concept of augmented reality for the enterprise and creating a new market meta-category.

Free Download

With the growing skills gap and aging workforce causing increased pressures, and workplace dynamics forcing remote and independent work, manufacturing and service companies are turning to emerging digital technologies to empower their workforces with the tools and knowledge needed to perform at higher levels of safety, quality, and productivity.

Online | On-demand

Despite all of the advancements in robotics and automation, the global footprint of over 350 million workers are being asked to perform increasingly complex jobs using technology that has remained relatively unchanged for 20 years. Augmentir VP of Marketing, Chris Kuntz sat down with Todd Hockenberry, host of the Industrial and Manufacturing podcast to talk about Artificial Intelligence (AI), Augmented Reality (AR), and the industrial shop floor.

You will learn:

  • How manufacturers should start thinking about digital transformation
  • Risks of adopting software or new technology for industrial companies
  • How manufacturers can use AI to make work easier, better, and faster
  • How AR is used in practice on the shop floor

Listen Now:

Online | On-demand

As manufacturers work to keep critical operations humming along during the COVID-19 crisis, they’re tasked with protecting workers health while ensuring business continuity and operational readiness. Russ Fadel, CEO at Augmentir, talks with Chris Mahar, Associate Editor, about how connected worker technology can benefit operations during today’s pandemic and when things return to normal. Enabling manufacturers to maintain their critical operations even when key workers and vendors are unable to be on-site at a facility.

Listen Now:


Augmentir will be offering free use it’s Remote Assist Tool for the remainder of 2020 in an effort to help the many businesses affected by the sudden increase in work-from-home policies and travel restrictions resulting from the global outbreak of the virus. As companies must rethink their processes and approach during this time, we hope that offering our Remote Assist Tool for free will give businesses and workers the technology and support they need.


Online | On-demand

In this episode of Voice America hosted by John Schultz of Bootleg Advisors, we will explore “Why Digital Transformations Fail” with the author of that very book and former P&G executive Tony Saldanha, Change Management Sherpa Mike Aroney, and serial successful Digital Entrepreneur and CEO of Augmentir, Russ Fadel.

In this episode we will discuss:

  • The difference between digital transformation and digital disruption
  • The 5 Stages of Digital Transformation
  • The roll of DISCIPLINE in Digital Transformation
  • The importance of Governance
  • Leadership and Change Management
  • How to combat organizational brain drain and build the workforce of the future
  • And more!

Online | On-demand

For equipment manufacturers, the traditional approach to installing, maintaining, and servicing their equipment has become increasingly challenging due to the current travel limitations and changing nature of work during COVID-19. In this webinar, join Augmentir in a discussion on how industrial OEMs are using AI-powered Connected Worker technology to transform how they service and support their customers and ensure field service continuity during this unprecedented time.

Whether you have your own service force or work through a dealer network, learn how Augmentir’s Connected Worker software platform is being used to:

  • Enable your customers and 3rd party service companies to install, maintain, and repair equipment using easy to understand Augmented Guided Instructions
  • Provide remote and virtual support through integrated Remote Assist collaboration tools
  • Use AI-driven “True Opportunities” to shed light on inefficiencies and service, repair, maintenance process improvement opportunities within your direct service force, dealer networks, and customers

Hear from Russ Fadel, CEO and Co-Founder of Augmentir on how Augmentir’s Connected Worker platform is using AI to ensure equipment manufacturers are continually support their customers and operating at their best.

Online | On-demand

It’s not business as usual in 2020.

The impact of COVID-19 and the subsequent changes in how factories are located, staffed, managed and digitized are placing pressure on manufacturing operations leaders. This is certainly the case for companies that rely on successful MRO programs, where the nature of work is forcing changes to traditional maintenance and repair procedures. Emerging technologies such as artificial intelligence (AI), augmented reality (AR) based remote collaboration, and connected worker solutions are now central to strategies that are helping to optimize plant operations at a time when enterprises most need it.

Connected worker solutions help connect factory workers with various digital tools to improve the safety, quality and productivity of the jobs they perform. These solutions, combined with SAP PM, can help transform and reimagine maintenance, repair and operational processes for today’s new normal.

In this webinar, Augmentir will be joined by our partner Rizing, a leading SAP consulting and implementation firm. Hear from Russ Fadel, CEO and Co-Founder of Augmentir, and Martin Stenzig, Chief Technology Officer at Rizing, as they share:

  • How the manufacturing landscape has changed since the onset of the COVID-19 pandemic, introducing a new normal for work environments
  • How connected worker technology is helping to ensure business continuity and improved levels of safety, quality and productivity
  • How a connected worker platform can help extend the value of SAP PM, empowering workers with the digital tools they need to succeed in modern operating environments – avoiding unexpected down time, lost production and increased operational costs.

This webinar is hosted in partnership with IndustryWeek.