Webex by Cisco customers can now empower their frontline workers via a seamless integration of Webex and Augmentir’s connected worker and digital workflow solution

 

HORSHAM, PA – September 8, 2021 Augmentir, Inc., the world’s only artificial intelligence-based connected worker software provider, today announced that it has been selected to join the Webex ecosystem and SolutionsPlus program as Cisco’s connected worker partner. As a result, Augmentir software will be integrated into Cisco’s direct and channel sales offerings giving customers the ability to purchase Augmentir together with Webex by Cisco through Cisco’s Global Price List.

Augmentir’s AI-based platform offers connected worker technology to industrial companies in manufacturing, construction, energy, and service. Today, companies including Colgate-Palmolive, Bio-Chem Fluidics, and STRONGARM, are employing Augmentir’s platform to digitally transform their operations. With this partnership, manufacturing and service teams can receive the added benefit of Webex collaboration tools and Augmentir accessed via a unified interface, further empowering frontline workforces to perform at their best.

Through the integration of Augmentir and Webex Expert on Demand (XoD), industrial companies can:

  • Improve job quality – Drive quality improvements by moving from paper-based to interactive digital work instructions augmented with rich media, contextual data, and mixed reality experiences, ensuring your workers always have the correct information on hand to make error-free and safe decisions.
  • Reduce time to resolution – Enhance collaboration across your teams with access to on-demand remote expert guidance through Webex Expert on Demand, allowing your remote workforce and your customers to remotely collaborate and receive instant help from subject matter experts no matter the time or their location.
  • Improve Worker Safety – In addition to running on any mobile phone or tablet, Augmentir and Webex are supported on the voice enabled RealWear HMT-1 and HMT-1Z1 industrial headsets, offering hands-free operation that can be used in nearly any industrial environment. This helps workers stay focused on the task at hand to improve safety and efficiency.
  • Reduce operational costs – Identify areas where the largest improvements can be made within your workforce and across your organization with insights from Augmentir’s AI.

“We are proud to see the Augmentir connected worker platform on the Cisco SolutionsPlus Program. Augmentir was founded to help industrial companies digitize their frontline workforce and deliver improved safety, quality, and productivity. The relevancy of our mission has only compounded in today’s new normal and incredible partnerships like being part of the Webex ecosystem help to not only enhance our offering with seamless integration, but also expand our reach. We look forward to helping even more companies with the increased accessibility today’s news brings.”

Russ Fadel, CEO and Co-Founder, Augmentir

For more information on the Augmentir and Cisco solution:

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

About Webex by Cisco

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. Webex’s focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality and familiarity with technology. Its solutions are underpinned with security and privacy by design. Webex works with the world’s leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com.

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August 11, 2020

STRONGARM is a small to mid-sized company that designs and manufactures ergonomic and environmentally protected workstations for companies in a wide range of market segments, including life sciences, food and beverage, oil and gas, healthcare, and general manufacturing.

The company initially deployed Augmentir’s software platform 12 months ago, with a focus on improving quality assurance (QA) processes. STRONGARM had previously relied on paper-based work instructions and QA checklists, but as growth and shipments picked up, this method became unwieldy and the company selected Augmentir’s software platform to help digitize its operational workflows and improve quality.

“What we really liked about Augmentir was that they are a modern, SaaS-based company that really fit within our IT needs and helped us meet our quality and continuous improvement objectives. With Augmentir, we found a simple and easy-to-implement solution that allowed us to get going in less than an hour, and the results have been fantastic.”

Steve Thorne, President and CEO of STRONGARM

STRONGARM chose the Augmentir platform because of its ability to help them modernize their manufacturing environment and improve quality and efficiency. The company was able to quickly evaluate the Augmentir software platform, prove out key use cases, and fully implement the platform within days – all without significant IT involvement.

STRONGARM’s initial focus with the Augmentir platform was on the assembly and final quality control processes for the company’s most complex workstation and industrial display unit. Augmentir’s rapid authoring environment allowed STRONGARM to quickly migrate their existing paper-based instructions to digital, augmented instructions that incorporated rich media, checklists, verifications, and several other features that were central to their assembly and QC processes.

Using Augmentir has allowed STRONGARM to not only digitize their operation, but also realize significant improvements in quality and performance. With Augmentir, STRONGARM has been able to:

  • Completely digitize their Quality Assurance (QA) processes
  • Reduce QA time per system by 50% – from 30 minutes down to 15 minutes
  • 20% reduction in average build time in their most complex workstations
  • Improve and standardize on required QA and audit activities

According to Steve Thorne, General Manager at STRONGARM, “Augmentir’s AI-based ‘True Opportunity™’ system enables us to gain insight into how our technicians are performing, and autonomously identifies our largest capturable opportunities across our entire operation.”

“Because the process was so easy, our technicians were able to quickly incorporate Augmentir into their daily operations, and the results were immediate – technician productivity improved, and inspection times went down. Furthermore, when one of our senior and most experienced technicians retired recently, we were able to onboard a new technician and trust Augmentir’s AI engine to guide him during the learning curve to get product out the door at 100% quality so that we didn’t miss shipments. Once Augmentir’s AI engine determined that the worker had become proficient, it recommended that the instructions should be adjusted to enable him to complete the job faster while still meeting quality and safety goals. This has resulted in a 20% reduction in average build time in our most complex workstations.” Thorne added that based on the initial successes, STRONGARM plans to expand its use of Augmentir into the manufacturing operations of their ruggedized workstations used in the oil and gas industry.

“Based on the success of Augmentir for our QA processes, we have expanded the system into other areas of our manufacturing operation, including complex assembly, shipment staging, and preventive maintenance,” added Thorne. “Augmentir’s AI engine automatically helps identify the biggest areas of quality improvement – this is helping support our organization wide continuous improvement and quality initiatives”

From day one, Augmentir has been focused on providing affordable and easy-to-use solutions that create sustainable value for small, medium, and large sized businesses. The platform provides a suite of AI-powered tools to help teams author and publish digital work instructions and workflows and also provides an industrial remote assistance and collaboration solution to support remote expert guidance scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

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The company adopts Augmentir’s AI-powered Connected Worker platform to help accelerate on-boarding of new technicians and close skills gaps in real-time

 

HORSHAM, PA – May 12, 2020 Augmentir, Inc., the leading provider of artificial intelligence-based connected worker software for industrial companies, announced today that HOLT CAT, the largest Cat Machine & Engine Dealer in the United States, has selected Augmentir as its next-generation Connected Worker platform for its maintenance, repair and service operations. 

HOLT CAT sells, services and rents Cat equipment, engines and generators for construction, mining, industrial, petroleum and agricultural applications. With the selection and rollout of Augmentir’s connected worker software platform, HOLT CAT continues its commitment to delivering innovation in heavy equipment and engine service and repair. 

Augmentir’s software platform allows HOLT CAT to:

  • Move from paper-based to digital, augmented work instructions for service, maintenance, and repair procedures
  • Accelerate onboarding and training times for new technicians
  • Provide instant training for novice technicians
  • Improve overall efficiency and tracking using Augmentir’s AI-based operational insights

“We needed a software platform that could help us reduce on-boarding time for new technicians and help us reduce the variability in our standard job times,” said Brandon Acosta, Vice President of Enterprise Operations for HOLT CAT. “The Augmentir platform provides us with an easy-to-use set of tools to deliver rich guided procedures to our technicians helping them perform at their peak.”

“Furthermore, as we continue along our journey with Salesforce Field Service Lightning, we truly believe that the seamless connectivity of Augmentir with that platform will empower our technical staff within one end-to-end digital environment; not just what to do, but HOW to do it,” added Acosta.

Augmentir’s Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and also provides an industrial collaboration solution to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

“We are excited to be selected as HOLT’s Connected Worker platform for its service, repair and maintenance applications,” stated Russ Fadel, CEO and Co-Founder of Augmentir. “Our AI-based Connected Worker platform helps industrial companies to intelligently close skills gaps so that the entire workforce can perform at its peak. Additionally, our AI-based True Opportunity™ system helps companies identify the areas of largest capturable opportunity and make recommendations on how to capture them.”

With this selection, HOLT CAT believes that they will be able to utilize the Augmentir platform in other areas of its remanufacturing and rebuild operations, and also implement a more seamless integration across their business systems and workflows.

 

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About HOLT CAT

HOLT CAT is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Cat used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt® Cranes, Trimble® Heavy and Highway construction products and AccuGrade® grade-control systems.

The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the “Caterpillar.” HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service.

 

About Augmentir

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field. For more information, please visit www.augmentir.com.

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The impact of COVID-19 has changed the manufacturing landscape permanently, and clear changes are necessary for manufacturing leaders in order to stay competitive and succeed in this new normal. This was the focus in Gartner’s recently published annual Hype Cycle for Manufacturing Operations Strategy, which focused on a portfolio of enabling capabilities and technologies, and their potential business impacts. The goal of this Hype Cycle report was to provide a holistic view of key concepts that can guide manufacturers when defining both short-term and long-term strategies for growth.

Augmentir was recognized as an important player for Connected Factory Worker technology and Immersive Experiences in Manufacturing.

Emerging Technologies in Manufacturing

According to Gartner, “a dynamic and volatile market environment is changing the face of manufacturing operations. This Hype Cycle will help manufacturing operations leaders shape future strategies, create roadmaps, align investments and educate peers.”

It is not business as usual in 2020. The impact of COVID-19, and changes in how factories are located, staffed, managed and digitized are placing pressure on manufacturing operations leaders. Technologies such as artificial intelligence (AI) and augmented reality (AR) based remote collaboration are central now to the corporate innovation portfolio of any business leader and crucial to boosting productivity at a time when enterprises most need it. This hype cycle highlights these, as well as other key mature and emerging technologies, including the following:

  • Connected Factory Worker: Connected factory workers use various digital tools to improve the safety, quality, and productivity of the jobs they perform. This technology helps connect workers to the “digital fabric” of the business, providing insight into the tasks they perform so that they can be optimized and continually improved on.
  • Immersive Experiences in Manufacturing Operations: According to Gartner, immersive experiences refer to enabling the perception of being physically present in a nonphysical world or enriching people’s presence in the physical world with content from the virtual world. Gartner sees using immersive experiences for quality and maintenance tasks, connecting with employees that are not able to be on-site, or wearables for safety management.

Augmentir is recognized in the context of Connected Factory Workers and Immersive Experiences in Manufacturing Operations as a software and solution provider.

Augmentir’s Approach to Connected Factory Workers and Immersive Experiences in Manufacturing

Augmentir sits at the intersection of these innovation profiles, using artificial intelligence and machine learning (AI/ML) to amplify the value that digital technologies bring to the connected worker.

 

Digitized workflows and augmented work instructions help guide connected workers with visual aids and contextual information. AI is used to personalize the instructions to each worker’s proficiency level, which helps intelligently close the skills gap and enable workers to perform at their best.

Remote Expert guidance helps workers resolve issues faster by leveraging collaboration with remote subject matter experts. Integrated chat allows one expert to support multiple workers. Multi-level escalation helps connected workers solve problems faster.

Augmentir’s AI-based “True Opportunity” system uses granular data to identify the largest opportunities in improving the skills of the frontline workforce and helps to drive continuous improvement throughout the organization.

At Augmentir, our AI identifies patterns and generates insights based on analyzing data from connected workers. These insights improve worker performance as well as provide positive impact on training, operational workflows, and quality. According to Gartner, “The possibility of predicting performance is extremely attractive for manufacturers. This is driving the strong interest in ML. ML is an essential enabler of artificial intelligence (AI), smart factories and intelligent automation”.

Our view at Augmentir is that the purpose of a connected worker platform isn’t simply to deliver instructions and remote support to a frontline worker, but rather to optimize the performance of the connected worker ecosystem. Artificial intelligence is uniquely able to address the fundamental macrotrends of growing skills gaps and the loss of tribal knowledge. With an ecosystem of content authors, frontline workers, subject matter experts, operations managers, continuous improvement engineers, and quality specialists, there are were dozens of opportunities to improve performance.

If you’d like to see how our AI is able to uncover and rank “True Opportunities” across your workforce and improve overall worker performance or drive continuous improvement, schedule a demo today.

 

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Gartner recently published their annual Hype Cycle for Frontline Worker Technology, and Augmentir was recognized as an important player and solution provider. The report covers emerging tech categories for frontline workers including Connected Factory Workers, Remote Expert Guidance solutions, and Augmented Reality.

Digital Technologies for Frontline Workers

This Hype Cycle focuses on the leading-edge technologies that are transforming the workflows in which frontline workers participate, while also improving the safety, quality, and productivity of the activities they perform.

According to the report, “The COVID-19 crisis has led organizations to ask frontline workers to work in new ways or to perform new tasks. To optimize efficiency, organizations are investing in mobile technology, including wearable technologies for frontline workers. These technologies transform the workflows in which these workers participate. Gartner predicts that up to 70% of new mobile and endpoint investments over the next five years will be for frontline workers”.

This Hype Cycle highlights several key mature and emerging technologies that are focused on helping frontline worker productivity, including the following:

  • Remote Expert Guidance Solutions: Remote expert guidance solutions provide industrial-level collaboration between subject matter experts and remote workers or customers utilizing mobile or wearable devices. Typical features include chat, live video, file sharing, and annotations, which provide visual cues that overlay the worker’s view. These tools help guide remote workers as they perform tasks, and are used across a variety of use cases – maintenance and repair procedures, remote factory acceptance tests, post-task audits, or training.
  • Connected Factory Worker: Connected factory workers use various digital tools to improve the safety, quality, and productivity of the jobs they perform. This technology helps connect workers to the “digital fabric” of the business, providing insight into the tasks they perform so that they can be optimized and continually improved on.
  • Augmented Reality and Mixed Reality (AR/MR): Connected workers use augmented and mixed reality technologies to improve and integrate their interactions with both physical and virtual surroundings. Through the use of digital work instructions, as well as augmented/mixed reality delivered through mobile and wearable devices, they are able to make faster and better decisions that optimize and improve a process or workflow that they participate in.

Augmentir’s Approach to the Connected Frontline Worker

Augmentir sits on the intersection of these innovation profiles, using artificial intelligence and machine learning (AI/ML) to amplify the value that digital technologies bring to the connected worker.

Augmented Work Instructions and digitized workflows help guide connected workers with visual aids while AI-driven insights provide contextual information that enable workers to perform at their best.

Remote Expert Guidance helps companies virtually connect and collaborate with their frontline workforce and their customers to provide remote guidance and support.

AI-based Operational Insights help companies identify the largest opportunities in improving the skills of the frontline workforce, and helps to drive continuous improvement throughout the organization.

At Augmentir, our AI identifies patterns and generates insights based on analyzing data from connected workers. These insights improve worker performance as well as provide positive impact on training, operational workflows, and quality. According to Gartner, “The possibility of predicting performance is extremely attractive for manufacturers. This is driving the strong interest in ML. ML is an essential enabler of artificial intelligence (AI), smart factories and intelligent automation.”

Our view at Augmentir is that the purpose of a connected worker platform isn’t simply to deliver instructions and remote support to a frontline worker, but rather to continually optimize the performance of the connected worker ecosystem. Artificial intelligence is uniquely able to address the fundamental macrotrends of skills variability and the loss of tribal knowledge in the workforce. With an ecosystem of content authors, frontline workers, subject matter experts, operations managers, continuous improvement engineers, and quality specialists, there are dozens of opportunities to improve performance.

If you’d like to see how our AI-Powered Connected Worker platform improves safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

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Gartner recently published their annual Hype Cycle for Manufacturing Operations Strategy and Innovation in Manufacturing Industries. These two Hype Cycles focus on the leading-edge technologies and methodologies that will significantly change how manufacturers innovate, deliver and support products and services.

Augmentir was recognized as an important player in both Hype Cycle reports.

Emerging Technologies in Manufacturing

According to the report, “manufacturers that adopt the breakthrough opportunities presented as innovation profiles on this Hype Cycle will accelerate digitalization that increases the agility and ability to innovate products and business operations”.

These Hype Cycles, which reflect the convergence of the physical and virtual worlds, present several key mature and emerging technologies, including the following:

  • Connected Worker: Connected workers use digital technologies to improve and integrate their interactions with both physical and virtual surroundings. Through the use of digital work instructions, as well as augmented/mixed reality delivered through mobile/wearable devices, they are able to make faster and better decisions that optimize and improve a process or workflow that they participate in.
  • Immersive Experiences – Manufacturing Operations: According to Gartner, immersive experiences refer to enabling the perception of being physically present in a nonphysical world or enriching people’s presence in the physical world with content from the virtual world. The report covers three kinds of immersive experiences: Augmented Reality (AR), Mixed Reality (MR), and Virtual Reality (VR).
  • Machine Learning: Machine learning is a technical discipline that identifies patterns and generates predictions based on analyzing large sets of data. According to Gartner’s research: “In manufacturing operations, machine learning (ML) can take advantage of available data and rely on the algorithms to identify patterns and correlations. It can also use them to predict outcomes, to find the best course(s) of action and to control processes. Typical use cases include eliminating unplanned downtime and stoppages, increasing yield optimization, reducing energy usage, improving product quality or stabilizing production processes.”

Augmentir is mentioned in the context of Connected Workers and Immersive Experiences in Manufacturing Operations as software and solution provider.

Augmentir’s Approach to Connected Workers and Immersive Experiences in Manufacturing

Augmentir sits and the intersection of these innovation profiles, using artificial intelligence and machine learning (AI/ML) to amplify the value that digital technologies bring to the connected worker.

Digital Work Instructions help guide connected workers with visual aids and augmented with AI-driven insights and contextual information enable workers to perform at their best.

Integrated Remote Expert assistance helps workers resolve issues faster using insights from Augmentir’s AI and information from the guided procedure.

Augmentir’s AI uses granular data  to identify the largest opportunities in improving the skills of the frontline workforce, and helps to drive continuous improvement throughout the organization.

At Augmentir, our AI identifies patterns and generates insights based on analyzing data from connected workers. These insights improve worker performance as well as provide positive impact on training, operational workflows, and quality. According to Gartner, “The possibility of predicting performance is extremely attractive for manufacturers. This is driving the strong interest in ML. ML is an essential enabler of artificial intelligence (AI), smart factories and intelligent automation”.

Our view at Augmentir is that the purpose of a connected worker platform isn’t simply to deliver instructions and remote support to a frontline worker, but rather to optimize the performance of the connected worker ecosystem. Artificial intelligence is uniquely able to address the fundamental macrotrends of growing skills gaps and the loss of tribal knowledge. With an ecosystem of content authors, frontline workers, subject matter experts, operations managers, continuous improvement engineers, and quality specialists, there are were dozens of opportunities to improve performance.

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AR-based remote assistance for frontline workers - start your digital journey with Augmentir

By now, most of us have heard the phrase – “the global pandemic has changed the way we work”. This has proven to be true for all industrial companies, where the changing workplace dynamics, increased safety, and supply chain disruptions have forced companies to rethink how they support their workforce and empower them to perform at high levels of safety, quality, and productivity.

Many companies have shifted and adopted remote work policies to offset travel limitations and ensure safety. Despite the shift to remote work, there are still nearly 2 billion frontline or field workers in the global workforce. Most of these frontline jobs cannot be done remotely, yet these workers still need access to digital information, guidance, training, and support, which was previously given in person.

Bringing Remote Assistance Tools to the Frontline

Unfortunately, typical office videoconferencing and virtual collaboration tools (e.g. Zoom, Microsoft Teams), which are designed for desktop-based knowledge workers, are not always appropriate for the workplace of the frontline – workers on factory floors or healthcare facilities, engineers on oil rigs, or field service technicians out in the field.

Industrial connected worker solutions that include augmented reality (AR) based remote assistance are uniquely suited for the operating environments that frontline workers participate in, and for the mobile and wearable devices they use. These industrial solutions combine live video streaming with augmented reality to create a powerful collaboration tool for frontline teams.

Value Across a Range of Industrial Use Cases

  • Remote Support for Direct or Dealer Field Technicians – Remote expert guidance and assistance tools now enable support for service teams, allowing technicians that are on-site to perform maintenance and repair procedures with improved safety, quality and efficiency with the help from virtual subject matter experts.
  • Remote Support for Customers –  For companies that are unable to offer on-site service technicians, remote assistance tools provide the ability for customers to be more self sufficient and provide an improved level of self-service. Remote assist tools allow customers to connect with subject matter experts to safely and efficiently perform routine service and maintenance routines.
  • Remote assistance tools are also being used for internal manufacturing collaboration, where many companies are using remote assistance tools to virtually connect frontline workers in factories with remote subject matter experts (SMEs) to improve troubleshooting and support workers during changeover, maintenance, or other operational processes.
  • Manufacturers are also extending remote assistance tools out to OEMs and 3rd party SMEs for remote equipment maintenance, virtual factory and site acceptance tests, and troubleshooting when they are unable to travel onsite.

A Digitally Connected Workforce

Now is the time to consider remote assistance and collaboration solutions, and to begin on your journey towards digitizing and connecting your frontline workforce. In addition, with integrated digital workflows, frontline workers can be guided to independently complete jobs safely and correctly. AI & Human Feedback capture tribal knowledge, while AI is used for continuous improvement efforts. These technologies are proving to be practical and effective ways to close skill gaps and transform training efforts – allowing your frontline workers to work safely and efficiently in today’s new normal.


Learn more about how connected worker solutions that include augmented reality (AR) based remote assistance are uniquely suited for the frontline workforce. Check out our comprehensive guide and checklist of requirements for evaluating and selecting augmented reality (AR) based industrial Remote Assistance solutions.

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Leading manufacturer of high performance pump and valve solutions improves frontline worker performance across its manufacturing operation and reduces training time by over 80% with Augmentir’s software platform

HORSHAM, PA – SEPTEMBER 17, 2019 – Augmentir, Inc., a leading provider of augmented worker software for industrial companies, today announced that Bio-Chem Fluidics, a manufacturer of high performance pumps and valves for clinical diagnostics and analytical chemistry applications, has deployed Augmentir across its operation, resulting in improved manufacturing processes and productivity. Today’s announcement comes on the heels of the launch of Bio-Chem Foresight, intelligent pumps and valves that utilize the Company’s new Foresight Predictive Technology, further demonstrating Bio-Chem’s commitment to innovation.

Founded in 1983, Bio-Chem Fluidics designs and manufactures high-performance pump and valve solutions for leading instrumentation OEMs in the global Clinical Diagnostics, Analytical Chemistry, Water Quality and Medical Device markets.  Bio-Chem’s staying power is the result of the Company’s enduring mission to passionately provide high technology solutions in the Life Science Instrumentation marketplace to improve quality of life for everybody, every day. With its newly announced deployment of Augmentir’s software platform, Bio-Chem has reaffirmed its commitment to innovation and continuous improvement in its manufacturing processes and product quality.

Augmentir’s Augmented Operations™ platform enabled Bio-Chem Fluidics to:

  • Move from Paper-based to interactive augmented instructions for assembly and QA procedures
  • Collect and provide insights on the granular assembly data required for their Lean Manufacturing initiatives and increasingly stringent regulatory requirements
  • Drive quality improvements through validation of critical assembly steps
  • Provide built-in “training” for less experienced assemblers and temps
  • Reduce training time by over 80% (from three months down to two weeks)

“Augmentir has given us the power to make data driven decisions regarding our operational environment,” stated Conor Puckett, Continuous Improvement Engineer at Bio-Chem Fluidics.  “By looking at the insights generated from the Augmentir platform, we are able to identify problems in our historical procedures that have been hidden until now, and we have identified a handful of potential continuous improvement projects from just the first few months of clean data.”

Linsey Holden-Downes, Vice President of Operations at Bio-Chem, added, “Augmentir has made our complex procedures very repeatable for operators of all skill levels. As a result, our training time for new operators has been reduced by over 80%. The flexibility and ease-of-use of the Augmentir platform have made it painless to implement across our company. Employees at Bio-Chem have really engaged with the Augmentir platform as there is a strong value proposition for all levels of the organization.”

“We are excited to partner with a forward-thinking company like Bio-Chem.  Their organizational commitment to continuous improvement made our AI-based Augmented Operations platform a perfect fit for their goals,” stated Russ Fadel, CEO of Augmentir.  “Augmentir goes beyond traditional electronic work instructions by combining high granularity data collection with automatic Artificial Intelligence insights and recommendations to help focus organizations on their largest True Opportunities™ across productivity, quality, and training.  We look forward to continuing this journey with Bio-Chem in the future.” The Augmentir Augmented Operations Platform includes complete functionality that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The Platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remove expert collaboration, and utilizes its AI engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

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About Augmentir

Augmentir is a leading provider of augmented worker software for industrial companies. Its flagship offering, the Augmented Operations™ platform, is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to empower frontline workers, helping workers perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization.  For more information, please visit www.augmentir.com.

About Bio-Chem Fluidics

Bio-Chem designs and manufactures high performance pump and valve solutions for leading instrumentation OEMs in the global Clinical Diagnostics, Analytical Chemistry, Water Quality and Medical Device markets. Bio-Chem Fluidics’ dedicated commercial teams work closely with OEMs to solve fluid control issues with renowned engineering prowess and industry leading fluidic components Bio-Chem Fluidics, headquartered in New Jersey, is a subsidiary of Halma plc, and a part of the Halma Medical and Environmental Sector. For more information, please visit www.biochemfluidics.com.

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